MDG is a Canadian-based online retailer that specializes in consumer electronics, including computers, tablets, smartphones, and home appliances. The platform offers various financing options, including lease-to-own plans, to make purchasing high-quality products more accessible and affordable for its customers. MDG aims to provide its users with a simple and hassle-free shopping experience, with a focus on quality customer service. In the event that a customer is not satisfied with their purchase, MDG has a refund policy in place to address their concerns.
MDG's refund policy allows customers to return their products within 15 days of receiving their order for a full refund. The product must be returned in its original condition and packaging, with all accessories included. The customer is responsible for the cost of return shipping, which will be deducted from the refund amount. Refunds will be processed within 7-10 business days of the returned item being received and inspected by MDG.
It is important to note that certain products, such as custom-built computers or furniture, may not be eligible for a refund. Customers should carefully review the product information and terms and conditions before making a purchase. Overall, MDG's refund policy provides customers with the reassurance that they can return their products if they are not satisfied and receive a full refund of their purchase price, subject to certain conditions.
MDG is a Canadian-based online retailer that offers a variety of consumer electronics, including computers, tablets, and smartphones, as well as home appliances and furniture. The platform provides its users with various financing options, including lease-to-own plans, to make purchasing high-quality products more accessible and affordable. In the event that a customer is not satisfied with their purchase, MDG has a refund policy in place to address their concerns.
MDG's refund policy allows customers to return their products within 15 days of receiving their order for a full refund. To be eligible for a refund, the product must be returned in its original condition and packaging, with all accessories included. The customer is responsible for the cost of return shipping, which will be deducted from the refund amount. Refunds will be processed within 7-10 business days of the returned item being received and inspected by MDG.
It is important to note that certain products, such as custom-built computers or furniture, may not be eligible for a refund. Customers should carefully review the product information and terms and conditions before making a purchase. Additionally, customers may be subject to a restocking fee of up to 15% of the purchase price for certain products.
MDG also offers an extended warranty program that allows customers to purchase additional coverage for their products beyond the manufacturer's warranty. Customers who purchase an extended warranty may be eligible for a refund of the warranty price if they cancel within a specified timeframe.
Overall, MDG's refund policy provides customers with the reassurance that they can return their products if they are not satisfied and receive a full refund of their purchase price, subject to certain conditions. Customers should review the terms and conditions of the refund policy and the product information carefully before making a purchase to ensure they understand their rights and obligations.
MDG doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the MDG's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
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According to MDG's refund policy, refunds are processed within 7-10 business days of the returned item being received and inspected by the company. Once the returned item has been received and reviewed, the refund will be processed and issued to the original form of payment. However, it may take an additional 2-3 business days for the refund to appear on the customer's account statement, depending on the payment method and the customer's bank processing time.
It is important to note that the 7-10 business day timeline for processing refunds may be affected by various factors, including the volume of returns and the time it takes for the returned item to be inspected and processed. Customers are encouraged to contact MDG's customer service team if they have any questions or concerns regarding the refund process.
MDG's refund policy provides customers with the reassurance that they can return their products if they are not satisfied and receive a full refund of their purchase price, subject to certain conditions. Customers should carefully review the product information and terms and conditions before making a purchase and keep the return tracking number as proof of return shipment in case of any issues with the refund.
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