Chargebacks and Refunds
How to Get a [Merchant] Refund

Cancel SoundCloud


SoundCloud is a popular online music and audio streaming platform that allows users to upload, share and listen to music and podcasts. The platform caters to a wide range of users including musicians, podcasters, and music lovers. SoundCloud offers both free and paid subscription plans, with additional features for premium users. The platform allows users to discover new music, connect with other users, and share their own music with the community.

In terms of refunds, SoundCloud offers a 30-day refund policy for its SoundCloud Go subscription plans. Users who cancel their subscription within 30 days of purchase are eligible for a full refund. However, users who cancel their subscription after 30 days will not be eligible for a refund. It's important to note that refunds are only available for subscriptions purchased directly from SoundCloud and not from third-party providers.

To request a refund, users must contact SoundCloud's customer support team within 30 days of purchase. The customer support team will then initiate the refund process and users can expect to receive their refund within 5-10 business days. However, the actual time it takes to receive the refund may vary depending on the payment method and the user's bank processing time.

Overall, SoundCloud is committed to providing its users with a satisfactory experience and offers a flexible refund policy for its subscription plans. Users who are not satisfied with their subscription can cancel and request a refund within the allotted time frame.

SoundCloud Refund Policy

SoundCloud offers refunds to users for purchases made on their platform in certain circumstances. If you have purchased a subscription or a track and are unhappy with your purchase, you can request a refund from SoundCloud. Refunds are offered at the sole discretion of SoundCloud and are subject to their refund policy.

If you have purchased a subscription, you may be eligible for a refund within the first 14 days of the subscription start date. To be eligible for a refund, you must not have used any of the subscription features during this time period. If you have used any of the features, SoundCloud may offer a partial refund, depending on the extent of use.

For track purchases, you may be eligible for a refund within the first seven days of the purchase date. However, SoundCloud only offers refunds for tracks that are defective or incomplete, and not for tracks that you simply do not like.

To request a refund, you must contact SoundCloud customer support through their website or mobile app. You will need to provide your purchase details, including the purchase date, the amount paid, and the reason for your refund request. SoundCloud customer support will review your request and determine if you are eligible for a refund.

Once your refund request is approved, it may take up to 10 business days for the refund to be processed and for the funds to be returned to your account. The refund will be issued in the same form of payment used for the original purchase, such as a credit card or PayPal. If you do not receive your refund within this timeframe, you should contact SoundCloud customer support for further assistance.


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SoundCloud doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the SoundCloud's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.

After getting a profile, you’re just a few simple steps away from securing that refund:

  1. Log in and hit Refund Instantly
  2. Choose the charges you'd like to get SoundCloud Refund for
  3. Provide your first and last name
  4. Open our templated email
  5. Press send

How Long do SoundCloud Refunds Take?

As per SoundCloud's refund policy, refunds are generally not offered unless there is a specific reason such as technical issues or billing errors. In case of a billing error, customers can contact SoundCloud's support team and request a refund within 14 days of the billing date. SoundCloud's support team will review the request and may provide a refund, credit or another appropriate resolution.

If a customer has signed up for a SoundCloud subscription but is not satisfied with the service, they may cancel the subscription at any time. However, they will not be entitled to a refund for the remaining period of their subscription. Customers can also downgrade their subscription plan to a lower-priced plan at any time.

The time it takes to receive a refund from SoundCloud depends on the payment method used. If a customer paid via credit card, the refund will typically be credited back to their card within 5-10 business days. If the payment was made through PayPal, the refund will be processed within 7 business days. However, the exact timeframe may vary based on the customer's bank or PayPal account.

It's important to note that refunds are not guaranteed and are subject to SoundCloud's review process. In some cases, SoundCloud may offer credits instead of refunds, which can be used towards future purchases on the platform. Customers can contact SoundCloud's support team if they have any questions or concerns about refunds.

Chargeback Protects Your Privacy and Finances

Introducing the AI financial concierge that will make your life easier and your finances more organized! With our cutting-edge technology, you'll never have to worry about refunds, returns, or disputes again. Our AI-powered system is designed to handle all of your financial issues with ease and efficiency, so you can focus on the things that matter most.

Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.

Chargeback Can Help With More Than SoundCloud Refunds!

If you need help with refunds and subscription cancellations on other gaming platforms, Chargeback is the way to go. We can help if you need to get a Netflix Refund or Hulu Refund or Grammarly Refund.

By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues:

With Chargeback
Filing your claim is quick and effortless with Chargeback.
All you need to do is answer a few questions, and Chargeback does the rest.
Without Chargeback
Contacting the merchant could take hours
You have to research what to do and fill out each form manually.

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"I got $127 in minutes with this app"

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