AHA at aha.video is a streaming service mainly for Telugu movies and shows. They offer different subscription plans, from basic mobile-only options starting around ₹99 for 3 months to premium yearly plans that include all Telugu and Tamil content with ad-free viewing and offline downloads. You might be getting billed by them if you signed up for one of these plans to watch Telugu content without ads and on multiple devices. You can cancel anytime without any extra fees.
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The cancellation process is straightforward by using the Aha app and navigating through clearly labeled options (Menu > Settings > Subscription Details > Cancel Subscription). The only complication may arise if the subscription was taken via Flipkart Supercoins, where cancellation options may be restricted, but this is an exception rather than the norm.
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On average, it takes
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minutes to cancel a AHA subscription.
How to Cancel AHA: Step by Step
If you purchased through Aha.video directly:
- Go to the Aha.video website and log into your account.
- Navigate to Settings ⚙️.
- Select Account.
- Click on Billing.
- Click Cancel to proceed with the cancellation.
- Your subscription will be canceled at the beginning of the next billing period.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap on your Aha.video subscription.
- Tap Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu (three horizontal lines) and select Subscriptions.
- Locate your Aha.video subscription.
- Tap Cancel Subscription.
Tips & Tricks for Canceling AHA
- Be prepared to make multiple phone calls, especially near contract auto-renewal time.
- Cancellation must be done by phone; online cancellation is not possible.
- Expect to be transferred multiple times and given the runaround by reps refusing to cancel.
- Watch out for unexpected cancellation fees (e.g., $29.99 or $60) despite being told cancellation is free.
- Threaten to contact consumer protection or the state attorney general's office to prompt cancellation and fee waivers.
- Always get confirmation of cancellation via paper or email, and record the name and employee number of the rep.
- Use the specific cancellation phone number: 833-706-2865.
- Be aware employees might offer incentives like reduced fees or free months to keep you subscribed before agreeing to cancel.
- File complaints with the state attorney general's office if facing persistent refusal to cancel.
- Expect difficult experiences; some report cancellation practices may borderline legal boundaries.
AHA Customer Service Info
If you need assistance, here's how you can get in touch with AHA's support team.
Cancel AHA Script
Script
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Dear AHA Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription to AHA.video. While I have enjoyed the content, I have found that I no longer have the time to fully utilize my membership.
Please let me know the steps to proceed with the cancellation and confirm any final billing details if applicable. Thank you for your assistance.
Best regards,
Frequently Asked Questions
AHA's subscription automatically starts after a free trial unless canceled before the trial ends. Cancellation can be done through the Account section of the app or website, but subscription fees are non-refundable after 7 days from the purchase date, even if the subscription is unused or canceled early. Refunds are not provided if any premium content has been accessed.
To cancel your subscription for AHA (aha.video), you typically need access to your account, which means having your password is necessary since cancellation is done through account settings or subscription details. There doesn't appear to be phone or unauthenticated chat support that bypasses password requirements for cancellation. If you need to reset your password, you can do so at this URL: https://quicklly.com/forgot-password. This will help ensure you can log in and manage your subscription settings directly.
- High subscription costs making users reconsider their spending.
- Burnout after watching all available content leading to a desire to pause or cancel subscription.
- Poor content quality or lack of appealing shows resulting in dissatisfaction.
- Technical issues with the app such as playback errors and poor video quality.
- Difficulty or confusion in canceling subscriptions, leading to frustration.
- Automatic renewals not clearly noted which surprise and upset customers.
- Limited content update or slow addition of new shows causing users to lose interest.
- Refund policies restrictive such as no refunds after 7 days or if premium content accessed.
- Payment method issues causing subscription suspensions or forced cancellations.
AHA subscription can be canceled at any time by an Administrator with billing permissions, and the cancellation will take effect at the beginning of the next billing period, whether monthly or annual. There are no early cancellation fees or lock-in contracts, but once canceled, access to your data will be immediately lost, so backing up data before cancellation is crucial. Removing users from your account does not cancel the subscription, and for immediate changes after renewal, contacting support is necessary. Overall, the key thing to watch for is timing your cancellation to avoid extra charges for the next billing cycle and ensuring data is backed up.
Before canceling your Aha! subscription, know that you must be an administrator with billing permissions to do so. Your subscription will remain active until the start of your next billing period, after which you will lose access to all your data, so it's crucial to back up anything important before canceling. Removing users from your account won't cancel your subscription, and if you have multiple Aha! products, you need to contact support to handle the cancellation. Additionally, Customer Success managers are available to help you find the best plan or usage options if you are considering canceling.
- Account login credentials (email/phone and password or OTP)
- Access to the subscribed AHA account (ensure you can log in to the correct profile)
- Knowledge of where to find subscription management options (such as the Subscription or Settings section)
- Ability to confirm cancellation (may require clicking a confirmation button)
We've actually written a step by step guide on how to get a refund from AHA. Check it out!
The Easiest Way to Cancel AHA
If you’re frustrated trying to cancel your subscription, membership, or bill from AHA—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to AHA?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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