5 - Click on the Cancel Subscription button next to the relevant subscription.
6 - Follow the prompts to confirm your cancellation.
7 - You will receive a confirmation email regarding your cancellation.
How to Cancel AirHelp on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top.
3 - Select Subscriptions.
4 - Locate the AirHelp subscription in the list.
5 - Tap on it and then select Cancel Subscription.
6 - Confirm the cancellation when prompted.
How to Cancel AirHelp on Google Play
1 - Open the Google Play Store app.
2 - Tap on the profile icon at the top right.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Locate and select your AirHelp subscription.
6 - Tap on Cancel subscription.
7 - Follow the prompts to confirm the cancellation.
How to Cancel AirHelp on a third-party payment service
1 - Log into your third-party payment service account (e.g., PayPal).
2 - Navigate to the Payments or Subscriptions section.
3 - Find the AirHelp subscription in the list of active subscriptions.
4 - Select it and look for a Cancel option.
5 - Follow the provided instructions to complete the cancellation.
6 - Check your email for a confirmation of the cancellation.
AirHelp helps travelers get compensation for flight delays, cancellations, or overbookings. They make the process super easy by handling all the paperwork and communication with airlines for you. If you signed up for their services, you might see a billing for that, as they offer subscription options to ensure you get the most out of your travel rights.
Canceling a subscription with AirHelp can require navigating through their customer service options, which may involve waiting for responses. Additionally, there might be specific conditions or notice periods in their cancellation policy that could complicate the process.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a AirHelp subscription.
How to Contact AirHelp
If you need assistance, here's how you can get in touch with AirHelp's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a AirHelp Refund
Document everything: Keep a record of all communication and transactions to reference during your cancellation process.
Use direct contact: Instead of relying on automated systems, reach out to customer service via chat or email for a more personalized touch.
Be polite but assertive: Use a respectful tone, but clearly state your intention to cancel to avoid ambiguity.
Call during off-peak hours: Try to contact customer service early in the morning or late in the afternoon to reduce wait times.
Escalate as needed: If your initial request is ignored, politely ask to speak with a supervisor or a higher authority.
Leverage social media: Mention the company on Twitter or post on platforms like Facebook; public posts can sometimes expedite responses.
Mention previous dissatisfaction: If applicable, reference any previous issues you've had with their service to strengthen your case for cancellation.
Timing matters: Choose to cancel just before the renewal date to avoid being charged again.
Ask about exceptions: Inquire if there are any grace periods or exceptions that could help you cancel without penalties.
Utilize template letters: Search for cancellation letter templates online that have successfully worked for others and customize them to your situation.
Why Do People Request Refunds from AirHelp
Financial constraints due to unexpected expenses.
Lack of use or infrequent travel.
Dissatisfaction with services provided.
Change in travel behavior (e.g., less travel).
Duplicate services from other providers.
Poor customer service experience.
Travel plans changed or canceled.
Perceived lack of value from the subscription.
Exceeding the trial period without renewing.
Difficulty in understanding terms and conditions.
Improved competitiveness of alternative services.
AirHelp Refund Script
Script
Copy
Dear AirHelp, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About AirHelp
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AirHelp Refund Policy
AirHelp offers a straightforward cancellation policy for its membership and subscription services. Members can cancel their subscription at any time through their account settings, and any fees for upcoming billing cycles will not be charged. Refunds for any prior payments are not issued as per their terms of service.
Get help with your refund
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The Easiest Way to Get a AirHelp Refund
If you're frustrated trying to cancel your subscription, membership, or bill from AirHelp—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious about AirHelp’s cancellation process; they may bury the option within your account settings or make it hard to find. Additionally, while they claim you can cancel anytime, be aware of potential clauses in their terms that could lead to fees or extended billing cycles. Always read the fine print to avoid surprises.
Financial constraints due to unexpected expenses.
Lack of use or infrequent travel.
Dissatisfaction with services provided.
Change in travel behavior (e.g., less travel).
Duplicate services from other providers.
Poor customer service experience.
Travel plans changed or canceled.
Perceived lack of value from the subscription.
Exceeding the trial period without renewing.
Difficulty in understanding terms and conditions.
Improved competitiveness of alternative services.
Email address associated with the account
Account number or membership ID
Reason for cancellation
Payment method used for the subscription
Confirmation of last payment
Date of last transaction
Any promotional codes associated with the account
Customer support contact details
Terms and conditions related to cancellation
Documentation or tickets related to previous claims
Before cancelling your AirHelp subscription, be aware that you'll lose access to services that help you claim compensation for flight delays or cancellations. This includes support from their team in navigating the claims process and potential compensation recovery, which can be challenging to handle alone. Additionally, consider any upcoming travel plans, as cancelling now may prevent you from accessing assistance for future disruptions. Lastly, check if there are any cancellation fees or notice periods required to fully complete the process.
AirHelp offers a straightforward cancellation policy for its membership and subscription services. Members can cancel their subscription at any time through their account settings, and any fees for upcoming billing cycles will not be charged. Refunds for any prior payments are not issued as per their terms of service.
Yes, you'll need your password to cancel your subscription on AirHelp. If you’ve forgotten it, you can easily reset it by visiting [this link](https://airhelp.com/en/reset-password). Once you have access to your account, you can proceed with the cancellation process. Let me know if you need further assistance!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your AirHelp subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your AirHelp account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel AirHelp online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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✓AirHelp Cancellation Expert
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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