Beatport is an online music service primarily for DJs that offers access to a huge collection of electronic dance music tracks. They have a subscription service called Beatport Streaming, which lets subscribers stream music to their devices and also allows them to buy songs to keep offline. You can try the streaming for free for 30 days, but after that, you'll get billed either by credit card or PayPal for your subscription. So, if you see a charge from Beatport, it's likely for this streaming subscription or any music purchases you've made.
The cancellation process is straightforward and can be completed online by navigating to 'My Subscriptions' and following clear options to cancel. There are no complicated steps or need for contacting support, making it easy for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a BEATPORT subscription.
How to Cancel BEATPORT: Step by Step
If you purchased through Beatport directly:
Log into your Beatport account by visiting beatport.com.
Hover over your avatar located in the top right corner of the page.
Click on 'My Subscriptions' in the drop-down menu.
Select 'Cancel Subscription' from the subscriptions page.
Click 'Continue Cancellation' to proceed with the cancellation.
Confirm your cancellation by clicking 'Continue Cancellation' again on the next page.
Your subscription will remain active until your next billing date, and you will not be charged for the following month.
How to Contact BEATPORT
If you need assistance, here's how you can get in touch with BEATPORT's support team.
Contact Beatport support via email and clearly state your request to cancel the subscription immediately to avoid further charges.
Check your account subscription section carefully as sometimes subscriptions may not show clearly; report discrepancies to support.
Be firm and concise in your communication, avoiding unnecessary details; simply request cancellation and confirmation.
If support is unresponsive or denies cancellation, consider a chargeback through your bank or credit card provider as a last resort.
Cancel right before renewal date to prevent being charged for the next billing cycle.
Keep records of all correspondence with Beatport support to escalate if needed.
Use community forums like Reddit to seek advice and learn from others’ experiences about cancellation tactics.
If subscribed via a third party (like DistroKid), cancel through that service rather than directly with Beatport.
Why Do People Request Refunds from BEATPORT
Unresolved technical issues with streaming, especially related to Windows 11 compatibility.
Poor customer service responsiveness and lack of effective support.
ISP DNS resolution problems affecting streaming quality.
Impossible login issues despite active subscriptions.
Slow, clunky, and buggy website and app performance negatively impacting user experience.
Weak and limited music library compared to user expectations.
Subscription pricing issues, including unexpected charges.
Inability to re-download previously purchased tracks without additional subscription fees.
Sound quality inconsistency and tracks sometimes being incomplete mixes or ripped from other sources.
Large libraries only allow limited re-downloads at a time, frustrating users.
Missing or unavailable desired tracks even when found elsewhere on the platform.
General frustration with pricing, service quality, and customer support as primary factors for subscription cancellation.
BEATPORT Refund Script
Script
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Dear BEATPORT, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
BEATPORT Refund Policy
Beatport allows you to cancel your subscription at any time, with the subscription remaining active until the end of the current billing period. To avoid renewal charges, you should cancel at least 24-48 hours before the scheduled renewal. After cancellation, you will not be billed for the subsequent month.
The Easiest Way to Get a BEATPORT Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from BEATPORT—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
You can cancel your Beatport subscription at any time without any early cancellation fees or lock-in contracts. The subscription remains active until the end of the current billing period after cancellation, and you will not be billed for the following month. Just make sure to cancel at least 24-48 hours before your renewal date to avoid being charged for the next period.
Unresolved technical issues with streaming, especially related to Windows 11 compatibility.
Poor customer service responsiveness and lack of effective support.
ISP DNS resolution problems affecting streaming quality.
Impossible login issues despite active subscriptions.
Slow, clunky, and buggy website and app performance negatively impacting user experience.
Weak and limited music library compared to user expectations.
Subscription pricing issues, including unexpected charges.
Inability to re-download previously purchased tracks without additional subscription fees.
Sound quality inconsistency and tracks sometimes being incomplete mixes or ripped from other sources.
Large libraries only allow limited re-downloads at a time, frustrating users.
Missing or unavailable desired tracks even when found elsewhere on the platform.
General frustration with pricing, service quality, and customer support as primary factors for subscription cancellation.
Registered email address associated with your Beatport account
Username for your Beatport account
Order number for the subscription or bill (if available)
Account login information (to access your Beatport account dashboard and cancel online)
Access to "My Subscriptions" via your account dashboard
Subscription or plan details you wish to cancel (plan name or type)
Reason for cancellation (often optional, but may be requested in the cancellation flow)
Confirmation of cancellation via prompts during the cancellation process
Support contact information (such as the Beatport support email, if needed for issues)
Relevant billing or payment details for reference in support requests (if required)
Before cancelling your Beatport subscription, be aware that your offline locker will be automatically deleted upon cancellation, and Beatport cannot recover it. You can save a backup of your offline locker to your Beatport playlists to restore your tracks when you re-subscribe. Once cancelled, you will lose access to tracks in your offline locker as well as your collection playlists in DJ software, which only reappear upon re-subscribing. Additionally, your offline locker is device- and software-specific and cannot be transferred, so consider this if you use multiple devices or DJ programs.
Beatport allows you to cancel your subscription at any time, with the subscription remaining active until the end of the current billing period. To avoid renewal charges, you should cancel at least 24-48 hours before the scheduled renewal. After cancellation, you will not be billed for the subsequent month.
To cancel your Beatport subscription, you need to log into your account and go to the subscriptions page where you can select "Cancel Subscription" and continue the cancellation process. This implies you need your password to access your account and manage your subscription. If you have forgotten your password, you can reset it here: https://www.beatport.com/reset-password. There is no indication that phone support or unauthenticated chat support can cancel the subscription without logging in.
We've actually written a step by step guide on how to get a refund from BEATPORT. Check it out!
The cancellation process typically takes about 2 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your BEATPORT subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your BEATPORT account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel BEATPORT online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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