The Ultimate Step by Step Guide to Cancelling a betterme-apps Subscription or Membership (betterme-apps.com)
By
Bella K.
|
Published
June 30, 2025
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Updated
July 18, 2025
BetterMe offers subscription-based fitness and health coaching plans that provide users with continuous access to personalized workout and wellness programs. When you subscribe, you get uninterrupted use of the app's premium features, and your progress is saved so you can keep improving over time. The subscription billing is explained clearly during checkout, and users receive confirmation emails for transparency. So if you see a charge from BetterMe, it’s likely for an ongoing subscription to help you stay on track with your health goals.
The cancellation process for BetterMe subscriptions depends on where the subscription was purchased, with clear instructions given for Apple App Store, Google Play, Huawei AppGallery, and the BetterMe website. The process involves turning off auto-renewal in the respective account settings or managing subscriptions in the BetterMe app or website profile, which are straightforward steps but require some navigation and awareness of the platform used for purchase.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a betterme-apps subscription.
How to Cancel betterme-apps: Step by Step
If you purchased through the BetterMe website:
Log into your account on the BetterMe website.
Navigate to your subscription settings in your profile section.
Follow the instructions to manage or cancel your subscription.
Make sure to cancel before the end of your current subscription cycle to avoid being charged for the next period.
If you purchased through Apple (iPhone):
Open your iPhone’s Settings.
Tap on your Apple ID at the top (your name and profile picture).
Select Subscriptions to view active subscriptions.
Find “BetterMe” and toggle off the auto-renewal option at least 24 hours before your billing period ends.
If you purchased through Google Play (Android):
Open the Google Play Store.
Tap on your profile picture in the top right and go to Payments & Subscriptions.
Select Subscriptions and locate BetterMe.
Turn off auto-renewal by following the on-screen instructions. Make sure this is done at least one day before the end of the billing period.
If you purchased through PayPal:
Log into your PayPal account.
Navigate to the Settings menu and choose Payments.
Click on Manage Automatic Payments and locate BetterMe.
Turn off auto-renewal at least 24 hours prior to the next billing date.
How to Contact betterme-apps
If you need assistance, here's how you can get in touch with betterme-apps's support team.
Tips and Tricks for Getting a betterme-apps Refund
Cancel at least 24 hours before the next billing cycle to avoid being charged for the next period.
Disable auto-renewal through the external platform where you subscribed (Google Play Store, Apple App Store, or PayPal), as BetterMe often removes the direct cancellation option inside the app.
Gather and keep evidence of cancellation requests, such as screenshots of cancellation confirmation or communication with support.
If charges continue after cancellation, escalate by disputing charges through your credit card company or PayPal for a refund.
Use clear, firm, and polite language when requesting cancellation or a refund; mention the date of your cancellation request and emphasize that you expect the subscription to cease immediately.
Public complaints on social media or forums like Reddit, Twitter, or Trustpilot sometimes prompt faster response from BetterMe.
Cancel the subscription first, then cancel recurring payments on PayPal or billing platform to fully prevent unauthorized charges.
Be persistent in follow-ups if customer support ignores your requests or offers unrelated compensations instead of refunds.
Watch out for trial charges converting unexpectedly to paid subscriptions and cancel right before the trial period ends.
Consider timing your cancellation requests during business hours for potentially quicker responses.
Why Do People Request Refunds from betterme-apps
Unauthorized charges after cancellation requests create distrust.
Difficulty canceling subscriptions directly within the app as the option may be removed or hidden.
Charges continuing even after users believe they have canceled their subscription.
Lack of customer support responsiveness and support often gives automated, unhelpful responses or tries to upsell instead of resolving refund issues.
Subscriptions automatically renewing without explicit permission or clear notification.
Being charged for unused or canceled subscriptions for extended periods (months or years).
Confusion about the cancellation process, such as needing to cancel via Google Play or Apple store rather than the app itself.
Users accidentally signed up for additional paid services without clear consent.
Lack of refund availability or refund requests being ignored.
App instability or glitches preventing cancellation requests from being processed correctly.
Automatic enrollment in paid memberships or trials without clear user consent.
betterme-apps Refund Script
Script
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Dear betterme-apps, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
betterme-apps Refund Policy
BetterMe's subscription cancellation policy allows you to cancel anytime before the end of your current subscription cycle to avoid future charges. Cancellation must be done by turning off auto-renewal through your subscription settings on the website, iPhone, Android, or PayPal at least 24 hours before the next billing date. After cancellation, your access remains active until the current billing period ends, and you will receive a confirmation of the cancellation.
The Easiest Way to Get a betterme-apps Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from betterme-apps—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
BetterMe allows you to cancel your subscription anytime by turning off auto-renewal at least 24 hours before the trial or subscription period ends via Apple App Store, Google Play, Huawei AppGallery, or their website. There are no contracts, lock-ins, or early-cancellation fees, but deleting the app does not cancel the subscription; you must explicitly cancel it through your account settings to avoid charges. The key trick to avoid unwanted charges is to cancel before the next billing cycle begins, otherwise the subscription will renew automatically.
Unauthorized charges after cancellation requests create distrust.
Difficulty canceling subscriptions directly within the app as the option may be removed or hidden.
Charges continuing even after users believe they have canceled their subscription.
Lack of customer support responsiveness and support often gives automated, unhelpful responses or tries to upsell instead of resolving refund issues.
Subscriptions automatically renewing without explicit permission or clear notification.
Being charged for unused or canceled subscriptions for extended periods (months or years).
Confusion about the cancellation process, such as needing to cancel via Google Play or Apple store rather than the app itself.
Users accidentally signed up for additional paid services without clear consent.
Lack of refund availability or refund requests being ignored.
App instability or glitches preventing cancellation requests from being processed correctly.
Automatic enrollment in paid memberships or trials without clear user consent.
Platform of subscription purchase (App Store, Google Play, Huawei AppGallery, or BetterMe website)
Login credentials for the relevant account (Apple ID, Google Account, or BetterMe website login)
Access to the subscription management section on the relevant platform/account settings
Subscription details (such as name of the subscription, and renewal dates)
Payment/renewal method used for the subscription (for confirming auto-renewal status)
Access to email used for confirmation or support requests
Date of next billing (must cancel at least 24 hours before renewal)
Confirmation email or receipt of purchase (for reference or if contacting support)
Ability to access the app or website profile if canceling or managing the subscription from there
Contact information for BetterMe support (in case of direct cancellation or issues)
Before cancelling a BetterMe subscription, know that you will lose access to all premium features only after your current billing cycle ends, not immediately upon cancellation. No refunds are given for partially-used subscription periods, so it’s important to cancel before the next billing cycle to avoid unexpected charges. Deleting the app does not cancel your subscription; you must cancel through the platform where you subscribed (website, Apple, Google Play, PayPal). Your personal data remains secure and may be available if you decide to reactivate your subscription later.
BetterMe's subscription cancellation policy allows you to cancel anytime before the end of your current subscription cycle to avoid future charges. Cancellation must be done by turning off auto-renewal through your subscription settings on the website, iPhone, Android, or PayPal at least 24 hours before the next billing date. After cancellation, your access remains active until the current billing period ends, and you will receive a confirmation of the cancellation.
To cancel your subscription on BetterMe (betterme-apps.com), you need to log in with your email and password to manage your subscription through their website. If you purchased the subscription through a mobile device, you need to manage it via the app store where you bought it, like Google Play Store or App Store. If you don't remember your password, you can reset it at this link: https://bettermesupport.zendesk.com/hc/en-us/articles/360019547798-How-to-reset-password. There is no phone or unauthenticated chat support mentioned for cancellation without a password.
We've actually written a step by step guide on how to get a refund from betterme-apps. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your betterme-apps subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your betterme-apps account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel betterme-apps online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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