BetterMe: Weight Loss Workouts offers subscription-based plans for health and fitness coaching. When you sign up, you pick a plan and enter your payment details, and then you get automatically charged according to the billing cycle of the plan you chose. They send you a confirmation email after your purchase with all the details. So, if you're seeing charges from them, it's likely because you signed up for a subscription that renews automatically.
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The cancellation process is relatively straightforward and transparent, allowing users to cancel via multiple platforms such as the website, iPhone settings, Google Play Store, or PayPal. The main difficulty lies in ensuring cancellation is done before the next billing cycle and confirming the cancellation, but there are clear instructions and customer support is available to assist if needed.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a BetterMe: Weight Loss Workouts subscription.
How to Cancel BetterMe: Weight Loss Workouts: Step by Step
If you purchased through BetterMe Website:
- Log into your BetterMe account using your credentials.
- Navigate to Subscription Settings.
- Follow the instructions provided to cancel your subscription.
If you purchased through Apple (iPhone):
- Open the Settings app on your iPhone.
- Select Your Apple ID at the top of the screen.
- Tap on Subscriptions.
- Find and select BetterMe.
- Toggle off Auto-Renewal at least 24 hours before the billing cycle renews.
If you purchased through Google Play (Android):
- Open the Google Play Store app.
- Tap on your Profile Icon.
- Select Payments & Subscriptions.
- Choose BetterMe.
- Turn off Auto-Renewal at least one day before your billing cycle.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Settings.
- Select Payments.
- Manage Automatic Payments.
- Find BetterMe and turn off Auto-Renewal at least 24 hours before the next billing date.
If you need assistance, here's how you can get in touch with BetterMe: Weight Loss Workouts's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a BetterMe: Weight Loss Workouts Refund
- Cancel through the platform used for purchase: If subscribed via Apple App Store or Google Play, cancel your subscription there, not just in the BetterMe app.
- Cancel at least 24 hours before the billing date: Users report billing happens around the 10th of each month, so initiate cancellation well in advance.
- Use direct, firm language in messages: "I no longer wish to receive your service and demand the cancellation of all future billing immediately."
- Escalate with strong terms if ignored: Use words like "unauthorized charges," "scam," "fraud," "theft," and mention you will dispute charges with bank or payment provider.
- Contact customer service via multiple channels: Use email help.reddit@betterme.world, reaching out on Reddit forums, and the app support section if available.
- Keep and save all cancellation confirmations and communications: Use these for dispute if wrong charges occur after cancellation.
- Consider cancelling or monitoring your associated payment method: Some users change or cancel their credit card to stop further billing when the company does not respect cancellations.
- Timing is crucial but no guarantee charges will stop immediately: Some report getting charged days after cancellation requests; be vigilant and follow up promptly.
- Avoid free trial traps: Check for multiple concurrent subscriptions linked to free trials that might auto-renew unexpectedly.
- If charged after cancellation, dispute charges through Apple Pay or Google Pay support: Some users got refunds this way.
- Use community support on forums like Reddit: Sharing experiences and tips can provide updated tactics and support.
Why Do People Request Refunds from BetterMe: Weight Loss Workouts
- Exercises are not beginner-level and can be unsustainable or potentially dangerous without guidance.
- No controls to skip or replace exercises if they exceed limits; no alternatives provided.
- Most exercises felt too easy but there is no feedback mechanism to adjust plan level.
- Meal plan limitations: Only meals in the plan can be logged, no option to log actual eaten meals.
- Meal plan requires many fresh, specialized ingredients daily with high prep time, not feasible for full-time workers or busy individuals.
- No weekly shopping list or meal prep options with similar ingredients for convenience.
- Logging features lack useful feedback; no stats, graphs, or trends for water intake, exercises, or calorie logging.
- Reports of fraudulent charges and difficulty obtaining refunds.
- Frequent daily emails, sometimes twice a day, often marked as spam.
- Poor app and website implementation with navigation issues and annoying quirks.
- Too demanding in time, money, and space for those following the meal plan.
- Not suitable for quick morning workout routines.
- Concerns about legitimacy and value for money.
- Better alternatives exist from reputable providers.
BetterMe: Weight Loss Workouts Refund Script
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Dear BetterMe: Weight Loss Workouts, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
BetterMe: Weight Loss Workouts Refund Policy
BetterMe's subscription cancellation policy requires users to turn off auto-renewal at least 24 hours before the end of the current billing period through their account, app store settings, or PayPal. Deleting the app does not cancel the subscription. There are no refunds for partially-used subscription periods, but users retain access until the current billing cycle ends after cancellation.
The Easiest Way to Get a BetterMe: Weight Loss Workouts Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from BetterMe: Weight Loss Workouts—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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