Blue Dolphin is a company that offers magazine subscriptions at low prices directly from publishers. If you see a charge from them, it's usually for renewing a magazine subscription you signed up for, often after an introductory offer. They use automatic renewals to make sure you keep getting your magazines without interruption, but they send reminder emails before charging. You can manage or cancel your subscriptions easily online if you don't want them to renew automatically.
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The user can cancel their subscription online through MagTracker on the Blue Dolphin website, but it requires receiving a security code by email which may take up to 10 minutes. The process is relatively straightforward but involves validating the order number and email and waiting for the security code, making it moderately easy but not instant.
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How to Cancel bluedolphin: Step by Step
If you purchased through Directly on BluDolphin.com:
- Log in to your account on bluedolphin.com.
- Navigate to the account settings or subscription management section.
- Click on the option for subscription cancellation.
- Follow the prompts to complete the cancellation.
- Check your email for a cancellation confirmation.
If you purchased through MagTracker:
- Log in to your MagTracker account at magtracker.com.
- Locate the section for subscriptions.
- Find the subscription you wish to cancel, and click on it.
- Select the option for cancellation.
- Confirm the cancellation and check for an email confirmation.
If you purchased through a Support Email:
- Compose an email to support.bluedolphin-magazines.com.
- In the subject line, write: Subscription Cancellation Request.
- Include your account details in the body of the email.
- Send the email and await a response confirmation.
Tips & Tricks for Canceling bluedolphin
- Cancel immediately upon noticing a charge to prevent further billing and request a refund as soon as possible.
- Set reminders to cancel auto-renewals on the same day of subscription to avoid unwanted charges.
- Cancel auto-renewal instead of full subscription if you want to keep initial magazine benefits but prevent future charges.
- Prepare to escalate by contacting customer service repeatedly via live chat and email during their business hours (Monday-Friday, 8am-5pm EST).
- Use firm, clear language stating you want to cancel immediately and request a refund for any unauthorized or unexpected charges.
- Keep records of all communications including emails and chat confirmations as proof in case of disputes.
- Watch for unauthorized renewals and dispute charges quickly by contacting your bank if refunds are delayed or denied.
- Check and read terms carefully before subscribing and stay organized with subscriptions to avoid surprises.
- If no response or refund, escalate to bank chargeback as a last resort after attempting direct communication with BlueDolphin customer service.
bluedolphin Customer Service Info
If you need assistance, here's how you can get in touch with bluedolphin's support team.
Cancel bluedolphin Script
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Dear BlueDolphin Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my financial situation, I am unable to continue with my current membership.
I appreciate the services provided, but unfortunately, I need to prioritize my expenses at this time. Please let me know if there are any steps I need to take to ensure this cancellation is processed smoothly.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Bluedolphin allows you to manage and cancel magazine subscriptions online through their MagTracker system, requiring your order number and email for verification. Refunds are issued to the original payment method within 5-7 business days; you get a full refund if canceled within 90 days of purchase, and a prorated refund for un-mailed issues if canceled after 90 days. Promotional offers and fulfillment fees are non-refundable, and you must cancel at least one day before renewal to avoid further charges.
To cancel your BlueDolphin subscription, you generally need to log in to their MagTracker system with your order number and the email address used for the order. You will then be prompted to enter a security code sent to your email, so a password per se isn't required, but you do need access to that email. Alternatively, you can cancel by contacting their support via chat or inquiry, providing your 10-digit Barnes & Noble order number for assistance without necessarily needing a password. If you need to reset a password for the MagTracker login, you can visit this link: https://magtracker.com/Account/ForgotPassword
- Receiving unwanted magazine subscriptions that were not ordered by the customer.
- Subscriptions obtained through complimentary or free offers via email or online promotions, which customers later want to cancel.
- Difficulty in canceling subscriptions, with customers sometimes being referred to third parties, causing frustration.
- Complaints about unexpected charges and automatic renewals despite attempts to cancel.
- Subscriptions being non-refundable after initial charges, leading to dissatisfaction.
- Requirement to cancel at least one day before renewal billing, which some customers miss.
- Misunderstanding or dissatisfaction from receiving digital magazines instead of expected print copies.
- Delays in subscription deliveries attributed to publisher label printing schedules.
- Concerns about proof of cancellation and fear of future charges due to lack of clear confirmation.
- Confusing cancellation process involving multiple contacts or websites, leading to customer frustration.
Bluedolphin may use continuous service enrollment with automatic renewal to make cancellation tricky; you must cancel at least 1 day before the renewal date to avoid being charged again. Cancellation requires accessing their online management system with an order number and email, and a security code sent by email, which can be a pain to manage especially for multiple subscriptions. Refunds are only fully available if cancellation occurs within 90 days of purchase; after that, refunds are prorated only for un-mailed issues. Complaints indicate that canceling can sometimes be difficult, with some users reporting continued billing despite cancellation attempts, so be sure to cancel early and keep close records of your cancellation attempts.
Before cancelling a BlueDolphin magazine subscription, know that you manage cancellations online through the MagTracker system, requiring your order number and the email used for purchase. Upon cancellation, you'll lose access to future issues of the magazine. Refunds are available if you cancel within 90 days of ordering, granting a full refund; cancellations after 90 days receive refunds only for un-mailed issues. Note that promotional subscriptions and certain fees are non-refundable, and refunds typically take 5 to 7 business days to process. Also, automated refunds might sometimes be issued by mailed check due to credit card processing changes.
- Order number(s) associated with the subscription or membership
- Email address used to place the order
- Access to the email account to receive and enter a security code for verification
- Order ID (may be prompted for during validation)
- Security code sent to the provided email address for final confirmation
We've actually written a step by step guide on how to get a refund from bluedolphin. Check it out!
The Easiest Way to Cancel bluedolphin
If you’re frustrated trying to cancel your subscription, membership, or bill from bluedolphin—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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