The Ultimate Step by Step Guide to Cancelling a Bonafide Subscription or Membership (hellobonafide.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Bonafide is a company that helps women manage their health with a range of products focused on menopause, hormone health, and overall wellness. They offer subscription services that deliver tailored products right to your door, so you can easily handle your health needs without the hassle of shopping. If you see a charge from them, it’s likely for the monthly subscription of items you chose to help support your health journey.
Cancelling a subscription to Bonafide requires navigation through the website and possibly contacting customer service, which can be moderately challenging. However, there are clear instructions available that can help simplify the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Bonafide subscription.
How to Cancel Bonafide: Step by Step
If you purchased through hellobonafide.com:
Visit hellobonafide.com.
Log into your account using your registered email and password.
Navigate to the Account section.
Click on Subscriptions or Manage Your Subscription.
Select the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the App Store on your device.
Tap on your profile icon at the top right.
Select Subscriptions.
Find and tap on your Bonafide subscription.
Tap Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your Bonafide subscription.
Tap on Cancel Subscription.
Confirm the cancellation.
If you purchased through Amazon:
Log into your Amazon account.
Go to Your Account.
Click on Memberships & Subscriptions.
Locate your Bonafide subscription.
Click on Cancel Subscription.
Follow prompts to confirm cancellation.
How to Contact Bonafide
If you need assistance, here's how you can get in touch with Bonafide's support team.
Be prepared to patience—it might take multiple attempts to get through.
Start the conversation with a calm and friendly demeanor to set a positive tone.
Clearly state your intention to cancel your subscription at the beginning of the call or chat.
If they ask why, have a clear reason ready, such as financial issues or no longer needing the service.
Request a confirmation email for cancellation during the call to ensure it’s documented.
Be aware of peak hours—try calling during off-peak times to reduce wait times.
If you receive offers or discounts to stay, consider politely declining to avoid distractions.
If you encounter resistance, ask to speak with a supervisor right away.
Check if other users have had success with specific cancellation phrases they found effective, and use them.
Document everything—take screenshots of chats or notes from phone conversations.
Try reaching out via different channels (social media, email) if you hit a wall on the phone.
If all else fails, consider disputing the charge with your bank or credit card company to get the attention you need.
Why Do People Request Refunds from Bonafide
Financial constraints - need to cut down on expenses.
Lack of utilization - not using the service enough to justify the cost.
Change in needs - personal circumstances have changed, no longer require the service.
Quality dissatisfaction - unhappy with the products or services received.
Customer service issues - poor support experiences leading to frustration.
Better alternatives - found a more suitable or cheaper option elsewhere.
Billing issues - problems with payment processing or unexpected charges.
Cancellation difficulties - complex process to cancel leading to frustration.
Inadequate variety - limited selection of products or services.
Health improvements - no longer need the service due to improved condition.
Bonafide Refund Script
Script
Copy
Dear Bonafide, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Bonafide Refund Policy
Bonafide offers a flexible cancellation policy for its subscription services, allowing members to cancel at any time without penalties. To cancel, users can manage their subscription directly through their account settings or by contacting customer support.
The Easiest Way to Get a Bonafide Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Bonafide—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
While Bonafide may allow you to cancel your subscription, be cautious of terms that could include complicated cancellation processes, such as requiring notification within a certain timeframe or possible early-cancellation fees. Additionally, watch out for automatic renewals that might extend your commitment without clear notice. Always review the cancellation policy carefully to avoid unexpected charges or commitments.
Financial constraints - need to cut down on expenses.
Lack of utilization - not using the service enough to justify the cost.
Change in needs - personal circumstances have changed, no longer require the service.
Quality dissatisfaction - unhappy with the products or services received.
Customer service issues - poor support experiences leading to frustration.
Better alternatives - found a more suitable or cheaper option elsewhere.
Billing issues - problems with payment processing or unexpected charges.
Cancellation difficulties - complex process to cancel leading to frustration.
Inadequate variety - limited selection of products or services.
Health improvements - no longer need the service due to improved condition.
Account email address associated with the subscription
Password for the account
Subscription ID or Order Number
Reason for cancellation (if required)
Billing address linked to the account
Phone number associated with the account (optional)
Date of last payment or billing cycle
Any promotional codes used (if relevant)
Before cancelling your Bonafide subscription, be aware that you will lose access to personalized health insights and wellness tracking tools that can help manage symptoms related to menopause. Additionally, any remaining credits or discounts on future purchases may be forfeited. Consider whether you need those resources and support in the future, as reactivating your subscription could involve a waiting period or fees.
Bonafide offers a flexible cancellation policy for its subscription services, allowing members to cancel at any time without penalties. To cancel, users can manage their subscription directly through their account settings or by contacting customer support.
To cancel your Bonafide subscription, you will need your password for authentication. If you've forgotten your password, you can reset it by visiting [this link](https://hellobonafide.com/reset-password). If you have any trouble, feel free to reach out to Bonafide's customer support for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Bonafide subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Bonafide account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Bonafide online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Bonafide Hello Bonafide Bonafide Health Bonafide Inc Bonafide Wellness
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
