1 - Visit boxturtles.com and log into your account.
2 - Navigate to the Account section.
3 - Select Subscriptions from the menu.
4 - Find the subscription you want to cancel and select Manage.
5 - Click on Cancel Subscription.
6 - Follow the prompts to confirm cancellation.
7 - You will receive a confirmation email regarding your cancellation.
How to Cancel Box Turtles on Apple (iTunes)
1 - Open the Settings app on your iOS device.
2 - Tap on your Name at the top.
3 - Select Subscriptions.
4 - Find the Box Turtles subscription in the list.
5 - Tap on the subscription you wish to cancel.
6 - Select Cancel Subscription and confirm the cancellation.
7 - You will receive an email confirming the cancellation.
How to Cancel Box Turtles on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the Menu icon (three horizontal lines).
3 - Select Subscriptions.
4 - Locate the Box Turtles subscription.
5 - Tap on it and then select Cancel Subscription.
6 - Follow the prompts to confirm the cancellation.
7 - A confirmation email will be sent to you.
How to Cancel Box Turtles on PayPal
1 - Log into your PayPal account.
2 - Go to the Settings (gear icon).
3 - Select Payments.
4 - Click on Manage Pre-approved Payments.
5 - Find the Box Turtles subscription.
6 - Click Cancel and confirm the cancellation.
7 - You will receive notification of your cancellation via email.
Box Turtles is a company that offers fun and convenient subscription services for pet owners, especially those with turtles. They provide everything from turtle food and habitat supplies to educational resources, making it easier to care for these adorable pets. If you're seeing a charge from them, it’s likely for your subscription, which delivers all the essentials straight to your door every month!
Cancelling a subscription often requires navigating through the website or contacting customer service, which can be confusing for some users. Additionally, there may be terms and conditions that complicate the process, leading to frustration and delays.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a Box Turtles subscription.
How to Contact Box Turtles
If you need assistance, here's how you can get in touch with Box Turtles's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Box Turtles Refund
Be Direct: When contacting customer service, state clearly that you want to cancel your subscription.
Use Email: Some users have found success in writing a cancellation request via email, which provides a paper trail.
Ask for a Supervisor: If the first representative is unhelpful, politely request to speak to a supervisor who may have more authority.
Timing Matters: Call or chat during off-peak hours, typically mid-week and early morning, for shorter wait times.
Leverage Promotions: Mention any recent promotions they offered to retain customers as a tactic for gaining negotiation leverage.
Document Everything: Keep records of all communications, including dates, times, and names of representatives.
Use Social Media: Publicly tweet or post about your cancellation issues; companies often respond quickly to public inquiries.
Be Persistent: If you don’t get a satisfactory response, try contacting them multiple times.
Check Billing Cycle: Cancel just before the next billing cycle to avoid being charged again.
Offer Feedback: Let them know why you’re canceling; sometimes this can elicit retention offers or waivers.
Why Do People Request Refunds from Box Turtles
Financial constraints making it difficult to maintain the subscription.
Lack of use or engagement with the content or service.
Better alternatives found elsewhere.
Changing interests that no longer align with what is offered.
Quality of service did not meet expectations.
Difficulty navigating the website or platform.
Unsatisfactory customer service experiences.
Frequent price increases without notice.
Desire for a break or pause rather than complete cancellation.
Concerns about privacy or data security.
Box Turtles Refund Script
Script
Copy
Dear Box Turtles, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Box Turtles
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Box Turtles Refund Policy
Box Turtles allows members to cancel their subscription at any time through their account settings or by contacting customer support. Upon cancellation, members will continue to have access to their benefits until the end of the current billing cycle, with no additional charges incurred after cancellation.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Box Turtles Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Box Turtles—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Box Turtles may require you to jump through hoops to cancel your subscription, such as navigating complex cancellation procedures or facing automated responses. Additionally, check for any hidden terms that could include early-cancellation fees or commitments that lock you in for a certain period. Make sure to read the fine print thoroughly to avoid unexpected charges.
Financial constraints making it difficult to maintain the subscription.
Lack of use or engagement with the content or service.
Better alternatives found elsewhere.
Changing interests that no longer align with what is offered.
Quality of service did not meet expectations.
Difficulty navigating the website or platform.
Unsatisfactory customer service experiences.
Frequent price increases without notice.
Desire for a break or pause rather than complete cancellation.
Concerns about privacy or data security.
Account username or email address associated with the subscription
Subscription type (e.g., individual, family, etc.)
Start date of the subscription
Billing cycle (monthly, yearly)
Payment method used for the subscription
Last payment date
Confirmation number from previous transactions
Reason for cancellation
Any promotional codes applied at signup
Customer support contact information if needed
Before cancelling your subscription to Box Turtles, consider that you'll lose access to exclusive content, such as in-depth articles and member-only resources on turtle care. Additionally, any ongoing discounts on products or services available to members will no longer apply. Make sure to check if there's a cancellation policy that affects your billing cycle, as you may still be charged until the end of the current period. Finally, consider contacting customer support for any potential offers to retain your membership.
Box Turtles allows members to cancel their subscription at any time through their account settings or by contacting customer support. Upon cancellation, members will continue to have access to their benefits until the end of the current billing cycle, with no additional charges incurred after cancellation.
To cancel your subscription for Box Turtles (boxturtles.com), you will need your password for authentication. If you've forgotten your password, you can easily reset it by visiting https://boxturtles.com/reset-password. This ensures the security of your account while you proceed with the cancellation.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Box Turtles subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Box Turtles account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Box Turtles online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓Box Turtles Cancellation Expert
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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