Bunnings is a popular home improvement store in New Zealand that offers a wide range of products for DIY projects, gardening, and building. They provide services like tool rentals, workshops, and advice for all your home and garden needs. If you see a bill from them, it might be for something you've purchased or a membership for special offers. It's a go-to place for anyone looking to spruce up their home or tackle a new project!
Cancelling a subscription at Bunnings is generally straightforward, as they provide clear instructions on their website. However, depending on the payment method and the retention process, it may take some time to complete the cancellation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Bunnings subscription.
How to Cancel Bunnings: Step by Step
If you purchased through Bunnings Gift Cards:
Visit the Bunnings website at bunnings.co.nz.
Scroll to the bottom of the page and click on "Contact Us".
Select "Customer Service" from the options provided.
Fill out the contact form, selecting "Gift Cards" as your inquiry type.
Clearly state that you wish to cancel your gift card purchase.
Submit the form, and wait for a response from customer support.
If you purchased through a Bunnings Store:
Locate your purchase receipt for the gift card.
Visit your nearest Bunnings store.
Go to the customer service desk.
Inform the staff that you want to cancel your gift card purchase.
Provide them with the receipt when requested.
Follow any additional instructions from the staff.
If you purchased through Bunnings Click & Collect:
Go to the Bunnings website at bunnings.co.nz.
Sign in to your account.
Navigate to your Orders section.
Locate the order linked to your gift card purchase.
Select the "Cancel Order" option.
Confirm your cancellation request.
If you purchased through PayPal:
Log in to your PayPal account.
Select "Activity" to view your transactions.
Locate the payment made to Bunnings.
Click on the transaction to open details.
Select "Report a Problem" to submit a cancellation request.
Fill in the requested information and submit your ticket.
If you purchased through Afterpay:
Open the Afterpay app or website.
Log in to your account.
Navigate to your Orders section.
Find the Bunnings order related to your gift card.
Select "Cancel Order" if that option is available.
Confirm your cancellation.
How to Contact Bunnings
If you need assistance, here's how you can get in touch with Bunnings's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Bunnings Refund
Contact customer service during off-peak hours to avoid long wait times.
Be polite but firm when explaining your reason for cancellation; a positive tone can lead to better outcomes.
Have your account details ready to streamline the process.
Ask specifically for a cancellation rather than just seeking information to avoid being redirected.
Request confirmation via email once the cancellation is successful to have a record.
Use social media to escalate issues if you don’t get a satisfactory response through traditional channels.
Consider mentioning financial hardship as a reason; companies may prioritize these requests.
Look for hidden fees in your last statement that could be pointed out during the cancellation to encourage a quick resolution.
Check if any promotional incentives could be reoffered to persuade you to stay.
Be aware of your local consumer rights and mention them if your cancellation is delayed or denied.
Why Do People Request Refunds from Bunnings
Price Increases making it difficult to justify continued membership.
Lack of Use due to changes in personal projects or interests.
Finding Better Deals with competitors.
Changes in Services Offered that no longer meet needs.
Difficulty Accessing Online Services or member benefits.
Relocation to an area without a nearby Bunnings store.
Customer Service Issues impacting overall satisfaction.
Financial Constraints due to personal budget cuts.
Quality of Products not meeting expectations.
Dislike of Changes in membership policy or terms.
Bunnings Refund Script
Script
Copy
Dear Bunnings, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Bunnings Refund Policy
Bunnings New Zealand allows members to cancel their subscriptions or memberships at any time without penalty. Customers can manage their subscriptions through their online account or by contacting customer service for assistance. It's recommended to review specific terms for any promotional memberships or offers.
The Easiest Way to Get a Bunnings Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Bunnings—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Bunnings may have terms that complicate immediate cancellations, such as requiring notice periods or imposing early-cancellation fees. Always check the fine print, as there could be ongoing commitments or specific conditions that need to be met before you can cancel your subscription without penalties.
Price Increases making it difficult to justify continued membership.
Lack of Use due to changes in personal projects or interests.
Finding Better Deals with competitors.
Changes in Services Offered that no longer meet needs.
Difficulty Accessing Online Services or member benefits.
Relocation to an area without a nearby Bunnings store.
Customer Service Issues impacting overall satisfaction.
Financial Constraints due to personal budget cuts.
Quality of Products not meeting expectations.
Dislike of Changes in membership policy or terms.
Account number associated with the subscription
Email address linked to the account
Phone number associated with the account
Type of subscription or membership being canceled
Billing address used for the subscription
Payment method used for the subscription
Reason for cancellation
Date of cancellation request
Confirmation of cancellation policy (terms and conditions)
Any promotional offer associated with the subscription
Before cancelling your Bunnings subscription or membership, be aware that you will lose access to exclusive discounts, promotional offers, and member-only events. Additionally, any accumulated loyalty points may be forfeited at the time of cancellation. Ensure you review any ongoing commitments, such as scheduled deliveries or services, to avoid unexpected charges. Lastly, consider the benefits of membership, such as access to DIY workshops and special product promotions that could enhance your shopping experience.
Bunnings New Zealand allows members to cancel their subscriptions or memberships at any time without penalty. Customers can manage their subscriptions through their online account or by contacting customer service for assistance. It's recommended to review specific terms for any promotional memberships or offers.
To cancel your subscription with Bunnings (bunnings.co.nz), you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.bunnings.co.nz/account/reset-password). Once you've logged in, you can proceed with the cancellation process. If you encounter any issues, their customer service is also available to assist you.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Bunnings subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Bunnings account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Bunnings online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
