Calorie Counter: Cronometer offers a free basic service where you can track your food, exercise, and key nutrients using a large food database. They also have a paid subscription called Cronometer Gold that removes ads and adds extra features like custom charts, recipe importing, and unlimited historical data. So if you see a charge, it's likely for the Gold membership, which gives you more tools to dive deeper into your health and nutrition tracking.
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Canceling a subscription to Calorie Counter: Cronometer is relatively easy if the user follows the instructions provided on their website. The process is straightforward through their website or mobile app stores with clear steps to disable auto-renewal or cancel the subscription.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Calorie Counter: Cronometer subscription.
How to Cancel Calorie Counter: Cronometer: Step by Step
If you purchased through cronometer.com:
- Log in to the web version at cronometer.com.
- Select the More tab from the menu on the left, then choose Account.
- Scroll down to the Subscriptions section.
- Use the drop-down menu to manage your subscription.
- Select Do Not Auto-Renew from the drop-down menu.
If you purchased through the iOS app:
- On your iPhone or iPad, go to Settings.
- Tap on your Apple ID icon at the top of the screen.
- Tap Media and Purchases.
- Tap Subscriptions.
- Open the Cronometer subscription, and choose to cancel it from there.
If you purchased through the Android app:
- Open the Google Play app.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions, then Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions to complete the cancellation.
If you need assistance, here's how you can get in touch with Calorie Counter: Cronometer's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Calorie Counter: Cronometer Refund
- Cancel immediately after subscribing to avoid unwanted automatic renewals.
- Use the app store or platform subscription manager (Google Play or Apple App Store) where you originally subscribed; cancelling there is often the only way.
- Reach out to Cronometer support via the subreddit user u/Eliisa_at_Cronometer for faster resolution if the cancellation or subscription changes do not show up correctly.
- Be persistent and patient in communication—users had to send multiple messages or emails to get subscription issues acknowledged and resolved.
- Check your account settings directly on the Cronometer website under the Plans tab to toggle subscription options like monthly to yearly, or to cancel.
- Cancel before the billing cycle renews to avoid charges; some users canceled a few days before the renewal date.
- Keep evidence of cancellation requests and confirmations such as screenshots or email threads as backup if disputes arise.
- Some users have reported needing to cancel twice or refresh cancellation if the first attempt didn’t properly register.
- Use straightforward, clear language in cancellation communications, stating you want to stop all future charges immediately.
- Look for toggle options in app or website subscription tabs instead of searching for a “cancel” button outright, as changing plans might require toggling off auto-renew.
Why Do People Request Refunds from Calorie Counter: Cronometer
- Shift to paid subscription models for features that were previously free.
- Frustration with paywalls locking essential functions like barcode scanning and portioning meals.
- Dislike of premium pricing for simple calorie tracking when advanced features are not needed.
- Dissatisfaction with the increasing cost for efficient calorie tracking.
- Looking for free or cheaper alternatives to expensive premium apps.
- Uncertainty about continuing the program after a short trial or use period.
- Frustration with app usability issues such as food choice lookup and lack of saved entries.
- Preference for apps with clearer refund or trial policies despite potentially higher prices.
- Desire for a free trial or test period before committing to paid subscription.
- Refund policies being discretionary and non-explicit making users uncomfortable.
- App not meeting current user needs leading to cancellation and refund requests.
Calorie Counter: Cronometer Refund Script
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Dear Calorie Counter: Cronometer, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Calorie Counter: Cronometer Refund Policy
Calorie Counter: Cronometer allows users to cancel their Premium subscription anytime through account settings or by emailing support@cronometer.com. Cancellation takes effect at the end of the current billing cycle, with no refunds for the remainder of the subscription period. Refunds may be considered on a case-by-case basis but are not guaranteed.
The Easiest Way to Get a Calorie Counter: Cronometer Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Calorie Counter: Cronometer—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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