Cambly is a platform that connects you with native English speakers for one-on-one conversation practice. You can choose from different subscription plans that suit your needs, whether you want to learn just a little bit or have regular lessons. It’s a great way to improve your speaking skills at your own pace, and the billing is straightforward based on the plan you select.
Cancelling a subscription on Cambly requires navigating through their website and may involve some confusion with the process. While it's not extremely difficult, it might take a bit of time for a user unfamiliar with the steps.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Cambly subscription.
How to Cancel Cambly: Step by Step
If you purchased through cambly.com:
Go to the Cambly website and log into your account.
Click on your profile icon in the upper right corner.
Select Account Settings from the dropdown menu.
Navigate to the Subscription tab.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email once the cancellation is processed.
If you purchased through Apple (iOS):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and tap on your Cambly Subscription.
Tap Cancel Subscription.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Locate your Cambly Subscription.
Tap on it and select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Amazon (if applicable):
Go to the Amazon website and log into your account.
Navigate to the Your Account section.
Click on Your Memberships & Subscriptions.
Find your Cambly Subscription.
Click on Manage Subscription.
Select Cancel Subscription and follow the prompts.
If you purchased through Paypal:
Log into your PayPal account.
Click on the Settings gear in the upper right corner.
Select Payments.
Click on Manage Automatic Payments.
Find and click on the Cambly Subscription.
Select Cancel to stop the subscription.
How to Contact Cambly
If you need assistance, here's how you can get in touch with Cambly's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Cambly Refund
Use clear and concise language when contacting support; state that you wish to cancel your subscription.
Contact customer support via chat instead of email for quicker responses.
Be assertive but polite; express dissatisfaction with the service if applicable to prompt a quicker resolution.
Request cancellation on the last day of your billing cycle to avoid being charged again.
Escalate the issue if the initial representative cannot assist; ask for a supervisor.
Check for hidden cancellation options in your account settings to avoid lengthy support calls.
Document everything by taking screenshots of your cancel request and any correspondence.
Try contacting them during off-peak hours to get better service.
Look out for special offers that might prompt the company to offer you a better deal or sidestep your cancellation.
Be aware of potential retention offers; sometimes companies will provide discounts to keep you as a customer.
Why Do People Request Refunds from Cambly
Financial constraints - Members may face budget cuts and need to reduce expenses.
Infrequent use - Some users find they don't use the service often enough to justify the cost.
Change in language goals - Users might change their focus or goals regarding language learning.
Preference for other resources - Some members might discover alternative platforms or resources that better fit their needs.
Quality of tutors - Users may feel dissatisfied with the teaching quality or tutor compatibility.
Technical issues - Problems with the platform or app can lead to frustration and cancellations.
Time constraints - Busy schedules might prevent regular use of the service.
Membership inactivity - Automatic renewals can prompt users to cancel if they’re not actively using it.
Poor customer support experiences - Negative interactions with support can drive users away.
Desire for a different learning format - Some users may prefer in-person classes or alternative methods of learning.
Cambly Refund Script
Script
Copy
Dear Cambly, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Cambly Refund Policy
Cambly allows users to cancel their membership at any time through their account settings. Subscribers will continue to have access to services until the end of their billing cycle, and no refunds are issued for already charged fees.
The Easiest Way to Get a Cambly Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Cambly—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
While Cambly typically allows you to cancel your subscription anytime, be aware that they may have confusing cancellation processes or auto-renewal features that can lead to unintended charges. It's essential to review their terms and conditions thoroughly for any potential fees or lock-in periods that could complicate immediate cancellation.
Financial constraints - Members may face budget cuts and need to reduce expenses.
Infrequent use - Some users find they don't use the service often enough to justify the cost.
Change in language goals - Users might change their focus or goals regarding language learning.
Preference for other resources - Some members might discover alternative platforms or resources that better fit their needs.
Quality of tutors - Users may feel dissatisfied with the teaching quality or tutor compatibility.
Technical issues - Problems with the platform or app can lead to frustration and cancellations.
Time constraints - Busy schedules might prevent regular use of the service.
Membership inactivity - Automatic renewals can prompt users to cancel if they’re not actively using it.
Poor customer support experiences - Negative interactions with support can drive users away.
Desire for a different learning format - Some users may prefer in-person classes or alternative methods of learning.
Account email address
Account password
Subscription type (e.g., monthly, yearly)
Payment method used for the subscription
Reason for cancellation
Billing cycle dates (next payment date)
Customer support contact information
Order confirmation number (if applicable)
Before cancelling your Cambly subscription, keep in mind that you'll lose access to unlimited English tutoring sessions and all the features tailored to your learning style. Your progress and any lesson history may not be retained, so consider downloading important notes or materials. Additionally, cancelling mid-billing cycle may result in losing any unused time, and you might miss out on special offers or discounts for loyal customers. Make sure to check the cancellation policy for potential fees or the process for reactivating your account in the future.
Cambly allows users to cancel their membership at any time through their account settings. Subscribers will continue to have access to services until the end of their billing cycle, and no refunds are issued for already charged fees.
To cancel your Cambly subscription, you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting [this link to reset your password](https://www.cambly.com/reset-password). Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Cambly subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Cambly account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Cambly online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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