The Canadian Counselling and Psychotherapy Association offers memberships primarily for professionals in counselling and psychotherapy, with different membership types like regular, student, retired, and certified members. Membership fees range from around $90 to $280 annually, depending on the type. There is also certification available which includes an initial $95 administration fee. Members receive benefits like voting rights and insurance eligibility, and the association sends renewal notices by email, allowing members to easily renew their subscriptions online. So if you're seeing a bill from them, it's likely for yearly membership dues or certification fees if the person is a professional in the field.
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The Canadian Counselling and Psychotherapy Association provides a member portal where cancellation can be done online, making the process straightforward. However, explicit step-by-step cancellation instructions are not immediately visible without logging in, which can add slight difficulty to the process.
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How to Cancel Canadian Counselling and Psychotherapy Association: Step by Step
If you purchased through CCPA directly:
- Navigate to the CCPA website at ccpa-accp.ca.
- Log into your member account using your credentials.
- Go to the "Membership" section in your account dashboard.
- Look for a link or button labeled "Cancel Membership" and click it.
- Follow any on-screen instructions to complete the cancellation process.
If you purchased through email or phone:
- Locate the email confirmation or receipt for your membership purchase.
- Contact CCPA directly by emailing info@ccpa-accp.ca or calling their customer service.
- Request to cancel your membership, providing any required information such as your member ID and billing details.
- Wait for confirmation of your cancellation from a CCPA representative.

Tips & Tricks for Canceling Canadian Counselling and Psychotherapy Association
- Be polite but firm: Use clear, professional language stating your intent to cancel immediately.
- Document every interaction: Keep copies of your emails, chats, or call logs as proof of your cancellation request.
- Request confirmation: Ask for written confirmation of the cancellation and any final billing details.
- Timing matters: Send cancellation requests during business hours and early in the week for faster responses.
- Use specific cancellation keywords: Phrases like "terminate membership," "stop billing," or "cancel subscription effective immediately" can reduce ambiguity.
- Escalate politely if ignored: Follow up persistently, escalate to supervisors or use social media mentions if necessary.
- Mention policies without quoting official text: Refer vaguely to terms like "billing cycles" or "renewal periods" to show you understand the system.
- Avoid emotional language or confrontation: Keep exchanges factual and focused solely on cancellation.
- Beware of automatic renewals: Cancel at least a week before renewal dates to avoid unexpected charges.
- Check bank or payment service options: If cancellation is problematic, consider blocking future payments or disputing charges through your payment provider.
Canadian Counselling and Psychotherapy Association Customer Service Info
If you need assistance, here's how you can get in touch with Canadian Counselling and Psychotherapy Association's support team.
Cancel Canadian Counselling and Psychotherapy Association Script
Script

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Dear CCPA Support Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription/membership with the Canadian Counselling and Psychotherapy Association. Due to recent changes in my personal circumstances, I am unable to continue my membership at this time.
I appreciate the services you provide and hope to return in the future when my situation allows. Please confirm the cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
The Canadian Counselling and Psychotherapy Association (CCPA) does not explicitly provide detailed information about membership subscription cancellation or refund policies on their website. Typically, membership fees are annual and $90, with no clear statement on refunds or cancellation penalties publicly available. For specific policies, contacting CCPA directly or reviewing any membership agreement documents they provide is recommended.
To cancel your subscription with the Canadian Counselling and Psychotherapy Association (ccpa-accp.ca), you will need to log into your member account, which requires your password. If you do not remember your password, you can reset it using their password reset page here: https://members.ccpa-accp.ca/. There does not appear to be an option to cancel via phone or chat support without logging in. Therefore, having your password or resetting it is necessary for cancellation.
- Cost concerns: Membership fees may be considered too high or not justified.
- Lack of perceived value: Members may not find the benefits worth the subscription cost.
- Change in professional status: Members no longer need the association’s services or credentials.
- Service dissatisfaction: Issues with customer service or access to resources.
- Payment issues: Failed payments or billing problems.
- Relocation: Moving to a location where the membership is less relevant.
- Goal achievement: Members have met their counseling or professional goals and don’t need further membership.
- Competing memberships: Switching to another professional organization.
- Lack of engagement or usage: Members not actively using the resources or benefits.
- Administrative issues: Confusion or frustration with renewal or cancellation processes.
The Canadian Counselling and Psychotherapy Association (ccpa-accp.ca) does not appear to have any contracts, lock-in periods, or early-cancellation fees that would prevent you from canceling your membership or subscription. Renewal notices are sent two months before the renewal date, and memberships are renewed online, but no specific cancellation policy or gimmicks to delay cancellation are noted on their official fees and membership pages. Essentially, you can typically cancel your membership without being trapped by hidden fees or long-term commitments.
Before cancelling your membership with the Canadian Counselling and Psychotherapy Association (CCPA), be aware that you will lose access to all member-exclusive benefits, including professional resources, networking opportunities, and certification maintenance supports. Membership fees are annual and renewal reminders are sent two months before the due date, but once cancelled, you will no longer receive member communications or access member-only sections on their website. Important considerations include understanding that reinstating membership later may require a new application and fees. If you rely on certification through CCPA, cancellation might affect your certification status and related benefits.
- Full name as registered with CCPA
- Membership or certification ID number (if available)
- Email address associated with the account
- Mailing address on file (for verification)
- Phone number associated with the account (for follow-up, if needed)
- Reason for cancellation (optional but may be requested)
- Written request for cancellation (via email to info@ccpa-accp.ca or through the contact form)
- Confirmation of any outstanding fees or payments to be settled before cancellation
- Preferred cancellation date (optional, if user wants the cancellation to be processed at a specific time)
We've actually written a step by step guide on how to get a refund from Canadian Counselling and Psychotherapy Association. Check it out!
The Easiest Way to Cancel Canadian Counselling and Psychotherapy Association
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