The Ultimate Step by Step Guide to Cancelling a cliocoffee Subscription or Membership (cliocoffee.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
Clio Coffee offers a simple coffee subscription service where you can get coffee brewers and coffee or tea pods delivered right to your door. You can choose either a monthly subscription or buy on demand, and the subscriptions are flexible—you can customize or cancel them anytime with no hassle. They have packs of coffee pods with five premium blends, and there’s also an option to try their coffee system risk-free. So if you see a charge from Clio Coffee, it’s likely for your subscription or a one-time purchase of their coffee products delivered to you.
Canceling a subscription on Clio Coffee is relatively straightforward as it can be done anytime by either contacting customer support via email or using a 'Cancel subscription' option on the user's account page. The process is made easier by multiple available cancellation methods, lowering the difficulty level, though the requirement to email for some cancellations adds a minor inconvenience.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a cliocoffee subscription.
How to Cancel cliocoffee: Step by Step
If you purchased through cliocoffee.com:
Log in to your Clio Coffee account.
Navigate to your account settings.
Look for the "Cancel subscription" option.
If you cannot find the cancellation option, you can email help@cliocoffee.com to request cancellation.
How to Contact cliocoffee
If you need assistance, here's how you can get in touch with cliocoffee's support team.
Prepare to call the support line as Clio Coffee requires phone cancellation—email or online cancellation options are not effective.
Use a VoIP or inexpensive international calling service to avoid high overseas phone charges if you are outside the company's home country.
Be firm and clear in your cancellation request, stating you want to end the subscription immediately to avoid extra charges.
Avoid engaging with retention offers
Record the cancellation call details including time, representative's name, and confirmation number if provided.
Send a follow-up email to help@cliocoffee.com confirming your cancellation and keep a copy as proof.
Attempt cancellation early in your billing cycle to prevent being charged for another month.
Use clear, polite but assertive language to avoid misunderstandings, e.g., "Please cancel my subscription effective immediately."
If initial call attempts fail, escalate politely by asking to speak to a supervisor or manager to enforce your cancellation.
Check your bank or credit card statement after cancellation to ensure no further charges are applied and dispute any unauthorized fees immediately.
Why Do People Request Refunds from cliocoffee
Quality issues with the coffee or product, leading to dissatisfaction.
Change in taste preferences, where customers no longer enjoy the offered flavors.
Financial reasons, such as budget cuts or needing to reduce expenses.
Lack of flexibility in subscription management, such as not being able to pause or adjust deliveries easily.
Delivery problems, including late or missing shipments.
Switching to alternative brands or other coffee providers offering better deals or variety.
Infrequent use, leading customers to feel the subscription is unnecessary.
No perceived value or declining satisfaction with the subscription experience over time.
Complicated cancellation process making customers frustrated before they cancel.
Seasonal changes where customers consume less coffee and pause or cancel subscriptions accordingly.
cliocoffee Refund Script
Script
Copy
Dear cliocoffee, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
cliocoffee Refund Policy
Clio Coffee allows members to customize or cancel their subscription at any time. There are no strings attached, providing flexibility for users to manage their subscription according to their preferences.
The Easiest Way to Get a cliocoffee Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from cliocoffee—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
If you cancel your Clio Coffee subscription within the first year, you cannot return the Clio brewer or any unused Clio pods. However, if you cancel within the first 30 days after purchase, you can return the brewer and any unopened, unused pod 10-packs for a full refund. Be aware that cancellations after this initial period do not allow returns of these items, so you might be locked in without the option for a refund on the equipment or unused pods.
Quality issues with the coffee or product, leading to dissatisfaction.
Change in taste preferences, where customers no longer enjoy the offered flavors.
Financial reasons, such as budget cuts or needing to reduce expenses.
Lack of flexibility in subscription management, such as not being able to pause or adjust deliveries easily.
Delivery problems, including late or missing shipments.
Switching to alternative brands or other coffee providers offering better deals or variety.
Infrequent use, leading customers to feel the subscription is unnecessary.
No perceived value or declining satisfaction with the subscription experience over time.
Complicated cancellation process making customers frustrated before they cancel.
Seasonal changes where customers consume less coffee and pause or cancel subscriptions accordingly.
Clio Coffee account login credentials (email address and password)
Access to your Account Settings on cliocoffee.com
Subscription details (such as your plan type or recent order info)
Reason for cancellation (optional, but sometimes requested)
Contact email (help@cliocoffee.com) if you prefer to cancel via email
Notice/timing — cancel before the next term or before the end of any trial period to avoid further charges
Billing information (to confirm your identity or if requested)
Understanding refund or return policies (e.g. refunds only for cancellations within 30 days and if brewer/pods returned unused; after that, fees already paid are generally non-refundable)
Knowledge of non-refundable terms for paid fees
Instructions to terminate via the website (through account or following official process)
Before cancelling your Clio Coffee subscription, note that you can cancel any time through your account settings or by contacting Clio Coffee directly. If you cancel within 30 days of purchase, you may return the brewer and any unopened, unused pod 10-packs for a full refund. However, cancelling after 30 days means you cannot return the brewer or unused pods, though warranty policies remain in effect. Keep in mind that specific details about access to content or features post-cancellation are not explicitly provided, so you may lose access to subscription benefits immediately upon cancellation.
Clio Coffee allows members to customize or cancel their subscription at any time. There are no strings attached, providing flexibility for users to manage their subscription according to their preferences.
To cancel your Clio Coffee subscription, you need to log in to your Clio Coffee account, which means you will need your password. You can find the "Cancel subscription" option in your account settings once logged in. If you don't remember your password, you can reset it at https://www.cliocoffee.com/account/login. Alternatively, you can email help@cliocoffee.com to request cancellation without logging in, but it's not specified if authentication is required in that case.
We've actually written a step by step guide on how to get a refund from cliocoffee. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your cliocoffee subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your cliocoffee account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel cliocoffee online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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