Coopershawk offers a Wine Club subscription where members can get 1, 2, or 3 bottles of wine each month, with options for delivery or pickup. They have different club types like Variety, Red, White, or Sweet, and you can cancel or update your subscription anytime. Members get perks like discounts on retail wine, dining, and catering, plus earn points on purchases. The membership fee is usually billed monthly, but if you choose quarterly delivery, you'll be billed every three months.
Coopershawk allows cancellation either in person or by calling Member Services or emailing. The process requires informing them at least three days before the charge out date to avoid charges, which is straightforward but requires attention to timing.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Coopershawk subscription.
How to Cancel Coopershawk: Step by Step
If you purchased through Cooper's Hawk website:
Contact Member Services: Call 708-215-5674 or send an email to member[email protected] to request cancellation.
Visit a Tasting Room: Go to any Cooper's Hawk Tasting Room location to cancel your membership in person.
If you purchased through a Gift Membership:
Contact Member Services: Call 708-215-5674 or send an email to member[email protected] to request cancellation.
Visit a Tasting Room: Go to any Cooper's Hawk Tasting Room location to cancel your membership in person.
How to Contact Coopershawk
If you need assistance, here's how you can get in touch with Coopershawk's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
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Loss if you keep paying
-$0
$800
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Get help with your refund
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Tips and Tricks for Getting a Coopershawk Refund
Call Cooper's Hawk directly and speak to a representative personally to explain your situation clearly and politely.
Request cancellation well in advance—at least three days before the monthly charge-out date—to avoid being charged for the next period.
Ask for email confirmation of your cancellation request to have documented proof.
If phone cancellations stall, escalate by asking to speak to a manager or owner to negotiate a cancellation or refund.
Be firm but polite, emphasizing you are not trying to rip them off but just need to cancel due to personal circumstances.
Consider going in person to a tasting room or local outlet where staff may be more accommodating and offer immediate cancellations.
If charged after cancellation, dispute with your credit card company by providing evidence of your cancellation request and explaining unauthorized charges.
Some users have sent back shipments labeled as non-alcoholic items (like "art glass" or "preserves") to circumvent return shipping issues, though this involves some cost and trickery.
Timing your cancellation for just before the billing date is critical to avoid unwanted charges.
Smaller tasting rooms or less busy locations may be more flexible in holding shipments or changing your membership terms.
Why Do People Request Refunds from Coopershawk
Sudden increase in membership costs leading to less perceived value.
Removal of previously included benefits like free tastings.
Restrictions on redeeming reward dollars, such as time limitations on usage.
Perception of lower wine quality or wines tasting similar and gimmicky.
Issues with promised bottle availability and substitutions with cheaper bottles.
Poor customer service including rudeness, dismissiveness, and unprofessional behavior.
Difficulty canceling memberships involving long waits, unreturned calls, and rude staff.
Unauthorized charges or wrongful billing including charges after cancellation attempts.
Unanswered communications via email and phone for support or cancellations.
Feeling that the rewards program is a scam due to lost benefits if not used timely.
Overpriced upgraded wine options perceived as poor value.
Issues updating account or gift memberships caused by unresponsive corporate office.
Delivery issues with orders and gift cards and lack of follow-up or refunds.
Overall dissatisfaction with membership benefits not being worth the cost anymore.
Coopershawk Refund Script
Script
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Dear Coopershawk, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Coopershawk Refund Policy
Coopershawk Wine Club memberships are month-to-month and automatically renew monthly. To cancel, members must notify Cooper’s Hawk at least three days before the charge-out date of the month preceding the cancellation month, either in person or by calling Member Services. Fees already charged are non-refundable, and cancellations not made in time will incur charges for that period.
The Easiest Way to Get a Coopershawk Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Coopershawk—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Coopershawk has a month-to-month membership model that allows you to cancel your subscription at any time without any cancellation fees. However, you need to notify them in advance—specifically at least three days before the charge out date of the month preceding the month for which you want to cancel. There are no lock-ins or early cancellation penalties, but failure to provide timely notice might cause a charge for the next period, so it's important to be mindful of their required cancellation timing.
Sudden increase in membership costs leading to less perceived value.
Removal of previously included benefits like free tastings.
Restrictions on redeeming reward dollars, such as time limitations on usage.
Perception of lower wine quality or wines tasting similar and gimmicky.
Issues with promised bottle availability and substitutions with cheaper bottles.
Poor customer service including rudeness, dismissiveness, and unprofessional behavior.
Difficulty canceling memberships involving long waits, unreturned calls, and rude staff.
Unauthorized charges or wrongful billing including charges after cancellation attempts.
Unanswered communications via email and phone for support or cancellations.
Feeling that the rewards program is a scam due to lost benefits if not used timely.
Overpriced upgraded wine options perceived as poor value.
Issues updating account or gift memberships caused by unresponsive corporate office.
Delivery issues with orders and gift cards and lack of follow-up or refunds.
Overall dissatisfaction with membership benefits not being worth the cost anymore.
Full name associated with the membership
Cooper's Hawk Wine Club membership number
Valid identification (state-issued photo ID) if canceling in-person
Contact information (phone number and/or email address on file)
Account details (address and other info for verification, if requested)
Request for cancellation clearly stated
Preferred confirmation method (ask for email or written confirmation)
Notice at least three days before your next charge or billing date
Before cancelling your Cooper's Hawk membership, know that cancellations must be made at least three days before the charge out date of the month preceding the effective cancellation month to avoid further charges. Once cancelled, you will lose access to all member benefits, including monthly or quarterly wine selections, winemaker picks, and any associated Club benefits, as these are only available to active members. Fees already paid, including quarterly fees, are non-refundable, and member benefits are non-transferable and end immediately upon cancellation. Cancellation requests must be done in person at stores or by calling Member Services, and any changes to terms may affect your benefits.
Coopershawk Wine Club memberships are month-to-month and automatically renew monthly. To cancel, members must notify Cooper’s Hawk at least three days before the charge-out date of the month preceding the cancellation month, either in person or by calling Member Services. Fees already charged are non-refundable, and cancellations not made in time will incur charges for that period.
You do not need your password to cancel your subscription with Coopershawk (chwinery.com). You can cancel your membership by calling their Member & Guest Services at 708-215-5674 or by visiting any Tasting Room location. If you want to make updates to your membership online, such as billing or preferences, you would need to log into your account, which requires your password. For password reset, you can visit their member login page here: https://member.chwinery.com and use the 'Forgot Password' option to reset it.
We've actually written a step by step guide on how to get a refund from Coopershawk. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Coopershawk subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Coopershawk account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Coopershawk online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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