Debt Payoff Planner & Tracker is an app that helps you organize your debts and create a simple plan to pay them off faster by comparing different payoff methods. It shows you progress with charts and keeps you motivated by celebrating milestones. The company offers a free version with most features people need and a Pro version starting at just $2 per month for extra tools and managing more complex debt situations. If you see a charge from them, it's likely for this optional Pro subscription.
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The cancellation process for Debt Payoff Planner & Tracker is relatively straightforward if the subscription was bought through the Google Play store, as it involves just a few clicks via the Google Play app or website. The instructions are clear and do not require contacting support unless the subscription was not bought through Google Play, which might add some complexity.
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minutes to cancel a Debt Payoff Planner & Tracker subscription.
How to Cancel Debt Payoff Planner & Tracker: Step by Step
If you purchased through Google Play:
- Open the Google Play Store on your Android phone or tablet.
- Ensure you are signed in to the correct Google Account.
- Tap Menu > Subscriptions.
- Select the subscription you wish to cancel.
- Tap Cancel subscription.
- Follow the instructions provided.
If you purchased through the website:
- Log in to the Debt Payoff Planner website using your account credentials.
- Navigate to the Account Settings or Subscription Management section.
- Find the option to manage subscriptions or cancel subscription.
- Follow the prompts to confirm the cancellation.
Tips & Tricks for Canceling Debt Payoff Planner & Tracker
- Prepare all account and subscription details including emails, payment methods, and subscription dates before contacting customer support.
- Contact support through multiple channels such as email, phone, and in-app messaging to increase chances of response.
- Be persistent and polite—users report polite but firm language yields better results than aggressive tones.
- Request confirmation emails or written proof of cancellation to avoid future billing issues.
- Submit cancellation requests shortly before the billing date to minimize the risk of being charged again.
- Use language like "please cancel my subscription effective immediately" and mention "I do not authorize any further charges" to create clear communication.
- Ask for a supervisor or escalate the issue if initial support response is unsatisfactory or slow.
- Check forums for specific email addresses or phone numbers that other users have found effective for cancellations.
- Document all communication for evidence if disputed charges occur later.
- Consider blocking future charges with your bank or card issuer if cancellation fails despite efforts.
Debt Payoff Planner & Tracker Customer Service Info
If you need assistance, here's how you can get in touch with Debt Payoff Planner & Tracker's support team.
Cancel Debt Payoff Planner & Tracker Script
Script
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Dear Debt Payoff Planner Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription to Debt Payoff Planner. Due to my personal financial situation, I need to cut back on expenses, and unfortunately, I can no longer continue this subscription.
I appreciate the services provided thus far, but I believe this is the best course for me at this time. Thank you for your understanding, and I would appreciate your assistance in processing my cancellation request at your earliest convenience.
Best regards,
Frequently Asked Questions
Debt Payoff Planner & Tracker subscriptions are billed on a recurring basis, either monthly or annually depending on the plan selected. Subscriptions automatically renew at the end of each billing cycle unless canceled by the user by contacting OxbowSoft LLC customer support. Refunds are considered on a case-by-case basis at the sole discretion of OxbowSoft LLC, with potential partial refunds issued based on the used duration of the subscription.
If your subscription to Debt Payoff Planner & Tracker was purchased through Google Play, you do not need your password to cancel it; you can cancel directly through the Google Play app or the play.google.com website by managing your subscriptions there. Uninstalling the app alone does not cancel the subscription. However, if you purchased the pro membership directly through their website, they do not provide automated cancellation instructions, implying you may need to log in and possibly use your password to manage or cancel it. If you do need to reset your password for their website, you can do so here: https://www.debtpayoffplanner.com/debt-payoff-planner-2-0-help/ by clicking on 'Forgot Password' under the Settings -> Sign out menu.
- Limited features in the free version - users find the free version too restricted to be fully useful.
- No automatic debt payments - all debt payments must be manually tracked, which can be inconvenient.
- Lacks full budgeting tools - it does not provide comprehensive tools for overall financial management.
- Cost of pro version - some users might find the starting price of $2/month for the pro version not justified based on their needs.
Debt Payoff Planner & Tracker subscriptions automatically renew at the end of each billing cycle unless you actively cancel by contacting their customer support. There are no explicit contracts, lock-ins, or early-cancellation fees mentioned, but refunds are considered case-by-case and partial refunds may be made at their discretion based on the subscription usage. So, while you can typically cancel at any time, you need to take direct action to stop the renewal, and refunds are not guaranteed.
Before cancelling your subscription to Debt Payoff Planner & Tracker, know that your subscription renews automatically on a monthly or annual basis unless cancelled. Upon cancellation, you will lose access to subscription-based features and any premium content tied to your active subscription. It's important to consider that partial refunds may be granted at the sole discretion of the company, based on usage duration. Also, cancelling stops future billing, but make sure to contact customer support to properly cancel and avoid further charges.
- Email address associated with your Debt Payoff Planner account
- Full name as it appears on your account
- Request sent from the registered email address (especially if contacting support@debtpayoffplanner.com)
- Reason for cancellation (may be requested but not always required)
- Reference to your subscription or transaction (such as purchase or order number, if available)
- Confirmation that you wish to cancel the subscription or membership
- Name of the subscription or plan you want to cancel (if you have more than one)
- Billing information such as the last four digits of the payment card on file (may be required for identity verification if support requests it)
- If cancelling via Google Play or App Store, ensure you are signed in with the correct account used for the subscription
We've actually written a step by step guide on how to get a refund from Debt Payoff Planner & Tracker. Check it out!
The Easiest Way to Cancel Debt Payoff Planner & Tracker
If you’re frustrated trying to cancel your subscription, membership, or bill from Debt Payoff Planner & Tracker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Debt Payoff Planner & Tracker?
Unable to find specific statement descriptors for charges from Debt Payoff Planner & Tracker (debtpayoffplanner.com) after thorough search. Often such charges can appear under variations of the business name or payment processor name, but exact descriptors are not publicly documented.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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