The Ultimate Step by Step Guide to Cancelling a Driversnote Subscription or Membership (driversnote.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
Driversnote is a mileage tracking app that helps you automatically track and report your trips for work or business. They offer a free plan allowing up to 15 trips a month, and paid subscriptions for unlimited trips and extra features like automatic reminders and team management. You might see a bill from Driversnote if you subscribe to one of their monthly or annual plans starting around $11/month, which gives you unlimited trip tracking and reports. Teams using the app pay per driver and get extra tools like centralized billing and customizable reports.
Cancelling a Driversnote subscription involves straightforward steps accessible via the user's account subscription page. The process only requires logging in, selecting cancel, and confirming, so it is quite simple and quick.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Driversnote subscription.
How to Cancel Driversnote: Step by Step
If you purchased through Driversnote.com:
Log in to your account on driversnote.com.
Navigate to Your Account.
Select Your Subscription.
Choose the Cancel Subscription option.
Confirm your choice when prompted.
How to Contact Driversnote
If you need assistance, here's how you can get in touch with Driversnote's support team.
Cancel early in the billing cycle to avoid additional charges that can complicate refunds.
Use clear and firm language such as "Please cancel my subscription immediately and confirm cancellation in writing." Avoid ambiguous phrases.
Document all communications including emails, chat screenshots, and any confirmation numbers.
Escalate by asking for a supervisor or manager if initial customer service is unhelpful.
Request confirmation emails of cancellation and keep them as proof.
Use the app or website cancellation option first if available, then follow up with email if needed.
Be persistent with follow-ups if the subscription does not stop immediately.
Check and remove payment methods linked to the subscription from your bank or app store account if cancellation is unclear.
Post politely in public forums or social media to get attention if customer service is unresponsive.
Timing matters: Try to cancel during business hours and not weekends or holidays for quicker responses.
If applicable, mention consumer protection laws or rights related to automatic renewals to encourage compliance.
Avoid cancelling at peak renewal times when companies may be less flexible.
Why Do People Request Refunds from Driversnote
Poor customer service, including unresponsive email support and disconnected phone lines
Subscription issues such as being charged early for annual renewals and difficulties canceling the subscription
Continued charges despite cancellation attempts, with users reporting being billed monthly after trying to cancel
App functionality problems like forgetting to add trips, incorrect trip details, unintended trip recording starts, and app shutdowns
High cost complaints, customers find the monthly fee expensive or not worth the value
Perceived poor value, feeling the app is a rip-off or not justifying the subscription cost
Beacon tracking issues, where the car beacon fails to reliably track journeys
Privacy concerns due to extensive access to phone data
Preference for a one-time purchase instead of subscription
Lack of integration with accounting software for automated expense claims
Desire for features like route optimization which are not offered
Driversnote Refund Script
Script
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Dear Driversnote, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Driversnote Refund Policy
Driversnote allows users to cancel their subscription at any time through their account settings or by contacting support via email. Cancellations take effect from the next billing cycle, and users retain access until the current paid period ends. There are no penalties for early cancellation.
The Easiest Way to Get a Driversnote Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Driversnote—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Driversnote allows you to cancel your monthly or yearly subscription at any time without any early cancellation fees or lock-ins. Monthly subscriptions end at the conclusion of the current billing month, and yearly subscriptions can be set to end before the next due date, ensuring you won't be charged again. The process is straightforward through your account subscription page, so there are no tricky gimmicks or painful lock-in periods to be aware of.
Poor customer service, including unresponsive email support and disconnected phone lines
Subscription issues such as being charged early for annual renewals and difficulties canceling the subscription
Continued charges despite cancellation attempts, with users reporting being billed monthly after trying to cancel
App functionality problems like forgetting to add trips, incorrect trip details, unintended trip recording starts, and app shutdowns
High cost complaints, customers find the monthly fee expensive or not worth the value
Perceived poor value, feeling the app is a rip-off or not justifying the subscription cost
Beacon tracking issues, where the car beacon fails to reliably track journeys
Privacy concerns due to extensive access to phone data
Preference for a one-time purchase instead of subscription
Lack of integration with accounting software for automated expense claims
Desire for features like route optimization which are not offered
Before cancelling your Driversnote subscription, know that if you cancel before the end of your billing period, your subscription will remain active until that period ends. By cancelling, you will lose access to unlimited trip tracking and reporting, as these features are only available with the Basic subscription plan. After cancelling, you will revert to the Lite (free) plan, which limits you to 15 trips per month and fewer tracking conveniences. It's important to consider that automatic mileage tracking continues but the reporting features become limited unless you renew your subscription.
Driversnote allows users to cancel their subscription at any time through their account settings or by contacting support via email. Cancellations take effect from the next billing cycle, and users retain access until the current paid period ends. There are no penalties for early cancellation.
To cancel your subscription on Driversnote, you need to be logged into your account, which requires your password. You can cancel your subscription via the subscription page under Your account > Your subscription by choosing the Cancel subscription option. If you have forgotten your password, you can reset it easily at this URL: https://www.driversnote.com/users/password/new. This will allow you to regain access and cancel your subscription.
We've actually written a step by step guide on how to get a refund from Driversnote. Check it out!
The cancellation process typically takes about 2 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Driversnote subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Driversnote account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Driversnote online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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