Empire Tobacco Shop is your go-to place for all things tobacco-related, offering a wide range of products like cigarettes, cigars, and vaping supplies. They also have a handy subscription service that makes it easy to get your favorite items delivered regularly, so you never run out. If you see a charge from them, it’s probably for your recurring order to keep your supplies stocked!
Cancelling a subscription at Empire Tobacco Shop is generally straightforward, often requiring just a few steps. However, there may be some customers who find the process slightly confusing or lengthy depending on their payment method.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Empire Tobacco Shop subscription.
How to Cancel Empire Tobacco Shop: Step by Step
If you purchased through the Empire Tobacco Shop website:
Visit the Empire Tobacco Shop website: empiretobaccoshop.com.
Log in to your account using your registered email and password.
Navigate to your account settings by clicking on your profile icon or name.
Select the "Subscriptions" or "Billing" section from the menu.
Locate the subscription you wish to cancel from the list of active subscriptions.
Click on the "Cancel Subscription" option next to the relevant subscription.
Follow the prompts to confirm your cancellation. You may need to provide a reason for cancellation.
Once confirmed, you will receive a cancellation confirmation email. Keep this for your records.
If you purchased through PayPal:
Log in to your PayPal account at paypal.com.
Click on the "Settings" gear icon in the top right corner.
Select "Payments" from the options.
Click on "Manage Automatic Payments" under the Automatic payments section.
Find and select the Empire Tobacco Shop from the list of merchants.
Click on the "Cancel" button to stop future payments.
Confirm your cancellation when prompted.
If you purchased through a credit card:
Contact your credit card provider directly via their customer service number.
Request cancellation of the specific recurring charge linked to Empire Tobacco Shop.
Provide any necessary details such as the merchant name, transaction details, or your account information.
Follow any additional instructions provided by the customer service representative.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the top right corner.
Select "Payments & subscriptions" from the menu.
Tap on "Subscriptions" to view all your active subscriptions.
Find Empire Tobacco Shop in the list and tap on it.
Click on the "Cancel subscription" option.
Follow the prompts to confirm your cancellation.
If you purchased through Apple (iOS):
Open the **Settings** app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select "Subscriptions" from the account menu.
Find and select the subscription for Empire Tobacco Shop.
Tap on the "Cancel Subscription" option.
Confirm your cancellation when prompted.
How to Contact Empire Tobacco Shop
If you need assistance, here's how you can get in touch with Empire Tobacco Shop's support team.
Tips and Tricks for Getting a Empire Tobacco Shop Refund
Contact Customer Service Early: Reach out during **non-peak hours** for quicker service.
Be Polite but Firm: Use a respectful tone but clearly state your intent to cancel.
Gather Information: Have your account details and any necessary identification ready before calling.
Ask for Confirmation: Request a confirmation email or reference number for your cancellation.
Utilize Social Media: Post on their social media platforms if you encounter issues, as public visibility can expedite responses.
Document Everything: Keep records of your communication, including dates, times, and names of representatives.
Inquire About Billing Cycles: Clarify if you need to cancel before a certain date to avoid being charged again.
Escalate if Necessary: If your request is denied, ask to speak to a supervisor or manager for further assistance.
Leverage Testimonials: Mention hearing of others’ successful cancellations to strengthen your case.
Check for Hidden Fees: Before agreeing to any terms, ask explicitly if there are any cancellation fees involved.
Why Do People Request Refunds from Empire Tobacco Shop
Price Increase in membership fees or subscription costs.
Poor Customer Service experiences leading to dissatisfaction.
Lack of New Products or offerings that interest members.
Inconvenient Location making it hard to visit the shop.
Personal Finances restricting ability to pay for subscriptions.
Health Concerns prompting reduced tobacco use.
Change in Preferences for different brands or products.
Moving Locations far from the shop's service area.
Negative Impact on personal life or finances.
Promotional Offers from competitors that are more appealing.
Empire Tobacco Shop Refund Script
Script
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Dear Empire Tobacco Shop, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Empire Tobacco Shop Refund Policy
Empire Tobacco Shop allows members to cancel their subscriptions at any time by logging into their account and following the cancellation process. However, it is important to note that cancellations must be made before the next billing cycle to avoid being charged for the upcoming period.
The Easiest Way to Get a Empire Tobacco Shop Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Empire Tobacco Shop—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Empire Tobacco Shop may obscure the cancellation process with complex terms or require you to jump through hoops, like submitting a cancellation request well in advance or contacting customer service directly. Always check for any early-cancellation fees or minimum commitment periods in their terms of service to avoid unexpected charges.
Price Increase in membership fees or subscription costs.
Poor Customer Service experiences leading to dissatisfaction.
Lack of New Products or offerings that interest members.
Inconvenient Location making it hard to visit the shop.
Personal Finances restricting ability to pay for subscriptions.
Health Concerns prompting reduced tobacco use.
Change in Preferences for different brands or products.
Moving Locations far from the shop's service area.
Negative Impact on personal life or finances.
Promotional Offers from competitors that are more appealing.
Account Number associated with the subscription
Email Address used to register the account
Billing Address to verify the account
Payment Method used for the subscription
Subscription Type you want to cancel
Last Payment Date or Billing Cycle date
Reason for Cancellation (if required)
Customer Service Phone Number for direct assistance
Confirmation of Cancellation Policy that outlines any fees or notices required
Before cancelling your Empire Tobacco Shop subscription, be aware that you will lose access to exclusive member discounts, promotional offers, and tailored recommendations on products. Additionally, if you have any ongoing orders or loyalty points, these may be forfeited upon cancellation. It's also important to check if there are any cancellation fees or notice periods required to avoid unexpected charges. Take a moment to review any remaining balance or pending subscriptions to ensure a smooth cancellation process.
Empire Tobacco Shop allows members to cancel their subscriptions at any time by logging into their account and following the cancellation process. However, it is important to note that cancellations must be made before the next billing cycle to avoid being charged for the upcoming period.
To cancel your subscription at Empire Tobacco Shop, you will need your password to access your account. If you’ve forgotten your password, you can reset it by visiting the following link: [Reset Password](https://empiretobaccoshop.com/reset-password). If you have any trouble, feel free to reach out to their customer support for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Empire Tobacco Shop subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Empire Tobacco Shop account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Empire Tobacco Shop online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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