Eqy.net is a company that provides services related to subscriptions and billing, typically helping manage recurring payments or charges for consumers. If you see a charge from Eqy on your bill, it could be because of a subscription service you signed up for that handles billing through Eqy.net. The company helps make it easier to handle payments that happen regularly, such as monthly or yearly subscriptions, to keep things running smoothly without extra hassle for the customer.
Based on the limited available information and common practices, cancellation likely requires either following instructions in a welcome email or accessing account settings, which is moderately easy. There is no indication of complicated steps or prolonged process, but the lack of direct, clear cancellation instructions on main pages suggests some minor effort might be needed.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a eqy subscription.
How to Cancel eqy: Step by Step
If you purchased through eqy.net:
Visit eqy.net and log into your account.
Navigate to your account settings by clicking on your profile icon.
Select Membership Details from the options provided.
Click on the Cancel Membership link.
Follow the prompts to confirm your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and tap on the eqy subscription.
Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three lines) on the top left.
Tap Subscriptions.
Select the eqy subscription.
Tap Cancel Subscription and confirm your cancellation.
How to Contact eqy
If you need assistance, here's how you can get in touch with eqy's support team.
Start cancellation process online first to trigger retention offers or easier cancellation options.
Be firm and clear in your language: use phrases like "I want to cancel immediately" and "Please confirm cancellation" without giving reasons.
Escalate quickly by asking for supervisors or managerial staff if frontline agents push to retain you.
Document everything: take screenshots of cancellation confirmations, emails, and chat transcripts.
Use timing to your advantage: cancel just before the billing cycle renews to avoid extra charges.
Check alternative payment platforms like PayPal or credit card portals to stop payments or subscriptions directly.
Be persistent: if the company tries to stall or hide cancellation options, keep pressing via phone, chat, or email until you get confirmation.
Don't respond to retention pitches; firmly decline and reiterate your cancellation request.
Leverage social proof: mention you’ve researched forums where similar issues were reported, signaling you’re prepared to escalate further if needed.
If stuck, contact your bank or credit card company to dispute charges or block future payments.
Why Do People Request Refunds from eqy
Hard to cancel memberships: The cancellation process was complex, difficult, and time-consuming.
Failure to clearly disclose subscription terms: Customers did not receive clear and straightforward information about their subscriptions.
Lack of required subscription acknowledgment: Equinox did not provide consumers with mandatory subscription acknowledgments.
No easy online cancellation mechanism: Customers could not cancel or manage subscriptions easily online.
Subscription terms hidden in fine print: Terms were unclear and buried in hard-to-understand documents.
Automatic renewals without informed consent: Customers were not properly informed or asked to consent to auto-renewals.
Customers unable to successfully cancel memberships: Many tried to cancel but were unable to do so, leading to frustration and refund demands.
Refunds offered due to cancellation issues: Refunds up to $250 were provided to eligible subscribers who filed complaints about cancellation difficulties.
eqy Refund Script
Script
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Dear eqy, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
eqy Refund Policy
eqy (eqy.net) requires subscription cancellation to be done via the "Settings" screen in the equ App; cancellations via email or other methods are not accepted. Subscription fees are generally non-refundable except for a 7-day money-back guarantee from the purchase date, which requires an email claim to their support. After cancellation and the final billing date, access to the app and its features ends.
The Easiest Way to Get a eqy Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from eqy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
For subscription cancellation with eqy.net, be aware that if you have a weekly subscription, you must commit to a minimum of 8 weeks before you can cancel without paying the full fee for those 8 weeks. Cancellation must be done through the equ App itself, not via email or other channels. Additionally, subscriptions will automatically renew unless you cancel before the next billing date, and fees are generally non-refundable except under a 7-day money-back guarantee that applies only to the first purchase. So, lock-ins, non-refundable fees, strict cancellation processes, and automatic renewals are key pain points to watch out for.
Hard to cancel memberships: The cancellation process was complex, difficult, and time-consuming.
Failure to clearly disclose subscription terms: Customers did not receive clear and straightforward information about their subscriptions.
Lack of required subscription acknowledgment: Equinox did not provide consumers with mandatory subscription acknowledgments.
No easy online cancellation mechanism: Customers could not cancel or manage subscriptions easily online.
Subscription terms hidden in fine print: Terms were unclear and buried in hard-to-understand documents.
Automatic renewals without informed consent: Customers were not properly informed or asked to consent to auto-renewals.
Customers unable to successfully cancel memberships: Many tried to cancel but were unable to do so, leading to frustration and refund demands.
Refunds offered due to cancellation issues: Refunds up to $250 were provided to eligible subscribers who filed complaints about cancellation difficulties.
Account email address
Full name as registered with the service
Username or member/account number
Billing address (if applicable)
Phone number associated with the account (if required for verification)
Reason for cancellation (optional, but sometimes requested)
Last 4 digits of payment method (if required for verification purposes)
Any confirmation number, invoice, or subscription ID found in billing emails or your account panel
Request submitted from within your account's settings via the official website or app
Before cancelling your subscription with eqy.net, you should know that cancelling will result in losing access to all the premium content and features tied to your subscription at the end of your current billing cycle. You may still retain access until that period concludes, but after cancellation, any exclusive tools, content, or member benefits will no longer be available. Make sure to consider any ongoing projects or content you may need before cancelling, as access to those resources will cease. Additionally, verify if there are any specific cancellation policies or fees associated with terminating your membership.
eqy (eqy.net) requires subscription cancellation to be done via the "Settings" screen in the equ App; cancellations via email or other methods are not accepted. Subscription fees are generally non-refundable except for a 7-day money-back guarantee from the purchase date, which requires an email claim to their support. After cancellation and the final billing date, access to the app and its features ends.
To cancel a subscription on eqy.net, you likely need to log into your account, which requires your password. It is common for subscription services to require authentication for cancellation to protect user accounts. If you don't remember your password, you can reset it through their password reset process, typically available on their login page. Unfortunately, a direct reset password URL for eqy.net isn't publicly found, but usually, it can be accessed from their login or account management page on eqy.net.
We've actually written a step by step guide on how to get a refund from eqy. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your eqy subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your eqy account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel eqy online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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