The Ultimate Step by Step Guide to Cancelling a Factor 75 Subscription or Membership (factor75.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
Factor 75 is a meal delivery service that sends you fresh, fully cooked meals right to your door each week. You can pick meals based on your diet and wellness goals, like keto or high protein, and change your selections every week. It's a flexible subscription where you can pause, skip, or cancel anytime, and your subscription automatically renews with discounts and shipping mostly included. They also offer add-ons like snacks, breakfasts, and smoothies, making it easy to eat healthy without cooking.
Canceling requires multiple steps with misleading UI elements, including having to fill out a feedback form that disables the final cancel button until completed. The process is somewhat hostile and confusing as reported by users, making it harder than average but still possible without contacting support directly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Factor 75 subscription.
How to Cancel Factor 75: Step by Step
If you purchased through Factor75.com:
Login to your Factor account at factor75.com.
Navigate to the Account Settings section.
Select Manage My Subscription.
Scroll to the Status section.
Click on Deactivate My Plan.
If prompted, choose a reason for cancellation or click Cancel Anyway.
Follow any further prompts to confirm your cancellation.
If you purchased through mobile app:
Open the Factor app on your device.
Log in to your account.
Go to the Settings tab.
Tap on Manage My Subscription.
Choose Deactivate My Plan.
Confirm your cancellation by following the on-screen prompts.
How to Contact Factor 75
If you need assistance, here's how you can get in touch with Factor 75's support team.
Use a credit card for payment and be prepared to stop payment through your credit card company if Factor 75 continues charging after attempted cancellation.
Cancel online first by attempting to click the "Cancel My Subscription" button multiple times until you see a message "Sorry to see you go" and a feedback form, but be aware this may not fully finalize cancellation.
Pay close attention to the feedback form during cancellation; it appears optional, but must be completed to enable the final cancellation button.
Follow up aggressively after cancelling online—users report receiving another delivery even after cancellation, so you must escalate by calling customer service directly if charges continue.
Contact customer service by phone after the online attempt to ensure cancellation is confirmed and recorded.
Be aware of timing: The cancellation deadline is reportedly 5 days prior to the next delivery cut off at 11:59 pm PST; missing this deadline can cause unwanted charges.
Use clear and firm language when communicating with support; mention that you want to stop all future deliveries and charges immediately and that you will dispute charges with your card issuer if needed.
Document all communications with Factor 75, including screenshots and call logs, as this can help if you need to escalate or dispute charges later.
Prepare for poor or slow customer service—users report unresponsiveness and lack of clarity, so persistence is key.
Consider pausing subscription first if you want to avoid immediate charges and then cancel before the deadline once you are sure.
Why Do People Request Refunds from Factor 75
Change in schedule such as vacations or other time commitments leading to cancellation.
Not enough meal options available, causing dissatisfaction with the variety offered.
Negative experiences including issues with damaged or spoiled meals.
Subscription too expensive relative to perceived value or alternatives.
Delivery address problems causing inconvenience or missed orders.
Multiple cancellations related to fluctuating desire or need for meals.
Preference changes such as switching diet plans or reducing meal frequency instead of canceling completely.
Factor 75 Refund Script
Script
Copy
Dear Factor 75, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Factor 75 Refund Policy
Factor 75's subscription cancellation policy requires customers to deactivate their subscription by the order lock deadline (e.g., Wednesday 11:59 PM CT the week prior for Tuesday deliveries) via email, phone, or their online account. Canceling after this deadline results in a charge for that week, with the cancellation taking effect the following delivery week. No prorated refunds are given, and customers can use their subscription until the end of the current term after deactivation. Pausing deliveries is also possible but must be done before the order lock.
The Easiest Way to Get a Factor 75 Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Factor 75—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Factor 75 allows you to cancel or pause your subscription at any time with no long-term contracts, lock-ins, or early-cancellation fees. However, you must cancel or pause by the cutoff deadline (11:59 pm CT, 5 days before your scheduled delivery) to avoid being charged for that week's order. Be aware that certain offers tied to your subscription, such as promotional add-ons, become invalid if you cancel and are not reinstated upon reactivation.
Change in schedule such as vacations or other time commitments leading to cancellation.
Not enough meal options available, causing dissatisfaction with the variety offered.
Negative experiences including issues with damaged or spoiled meals.
Subscription too expensive relative to perceived value or alternatives.
Delivery address problems causing inconvenience or missed orders.
Multiple cancellations related to fluctuating desire or need for meals.
Preference changes such as switching diet plans or reducing meal frequency instead of canceling completely.
Full name used to sign up for Factor
Email address associated with your Factor account
Delivery address on the account
Reason for canceling (optional, but may simplify the process)
Account login details (for website cancellation)
Cancellation cutoff time: Request must be submitted before Wednesday at 11:59 PM CST to avoid being charged for the next week's delivery
Confirmation email receipt (to verify your subscription is canceled)
Before cancelling your Factor 75 subscription, know that the process is simple and can be done online, but you should do so at least 5 days prior to your next delivery cutoff time. When you cancel, you will lose access to the 'Free Add-Ons for Life' offer which will not be reinstated if you reactivate later. Additionally, any discounts and offers linked to your subscription will no longer be valid once cancelled. If you want to temporarily stop services, consider pausing your subscription instead, as this option is available to current customers.
Factor 75's subscription cancellation policy requires customers to deactivate their subscription by the order lock deadline (e.g., Wednesday 11:59 PM CT the week prior for Tuesday deliveries) via email, phone, or their online account. Canceling after this deadline results in a charge for that week, with the cancellation taking effect the following delivery week. No prorated refunds are given, and customers can use their subscription until the end of the current term after deactivation. Pausing deliveries is also possible but must be done before the order lock.
To cancel your Factor 75 subscription, you generally need to log in to your account on the Factor 75 website (factor75.com) to access your subscription settings and cancel it. This means you will need your password to log in and manage your subscription cancellation. If you have forgotten your password, you can reset it via this link: https://www.factor75.com/account/login (look for the 'Forgot password?' option on the login page). There doesn't seem to be an option to cancel without logging in or using phone support without authentication.
We've actually written a step by step guide on how to get a refund from Factor 75. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Factor 75 subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Factor 75 account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Factor 75 online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
PAYPAL INST XFER FACTOR75LLC WEB ID: PAYPALSI77 PAYPAL DES:INST XFER ID:FACTOR75LLC INDN:JOHN DOE
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
