The Ultimate Step by Step Guide to Cancelling a Fig & Willow Subscription or Membership (shopfigandwillow.com)
By
Bella K.
|
Published
September 10, 2025
|
Updated
September 11, 2025
Fig & Willow is a cozy online shop that offers beautifully curated home goods and lifestyle products. They focus on bringing unique and stylish items right to your doorstep. If you’ve subscribed, you might see regular billings for things like monthly boxes filled with delightful surprises to help you refresh your home. It’s a great way to discover new favorites without the hassle of searching!
Cancelling a subscription with Fig & Willow generally requires navigating their website or contacting customer service, which can be straightforward but may involve some steps. Users might find it slightly frustrating if they encounter delays or unclear instructions during the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Fig & Willow subscription.
How to Cancel Fig & Willow: Step by Step
If you purchased through shopfigandwillow.com:
Visit the shopfigandwillow.com website.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions or Memberships.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple (iOS app):
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find the subscription related to Fig & Willow.
Tap on it, then select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your Fig & Willow subscription.
Tap on it and select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Go to the PayPal website and log in to your account.
Click on the Settings gear icon.
Select Payments from the menu.
Click on Manage automatic payments.
Find Fig & Willow in the list of merchants.
Select it, then click Cancel.
Confirm the cancellation when prompted.
How to Contact Fig & Willow
If you need assistance, here's how you can get in touch with Fig & Willow's support team.
Be Direct: When contacting customer support, state clearly that you wish to cancel your subscription to avoid any confusion.
Use the Right Channels: Reach out via their official support email or live chat if available, as phone calls might lead to long wait times.
Timing is Key: Attempt to cancel right before the billing cycle ends to avoid being charged for the next period.
Leverage Emotions: Express dissatisfaction with the service politely; some users find that mentioning disappointment can lead to offers or easier cancellations.
Ask for Confirmation: Request a confirmation email to ensure you have a record of your cancellation.
Escalate if Necessary: If your initial attempt doesn’t work, ask to speak to a supervisor or a higher authority to expedite the process.
Keep Records: Document all interactions and keep any reference numbers or emails received during the cancellation process.
Be Persistent: If faced with pushback, don’t hesitate to reiterate your request firmly but courteously.
Watch for Offers: Sometimes users report receiving discounts or offers upon requesting to cancel, so be prepared to negotiate if interested.
Use Social Media: If all else fails, consider reaching out through social media platforms where the company is active; public attention can help expedite your cancellation.
Why Do People Request Refunds from Fig & Willow
Financial constraints causing a need to cut expenses.
Products not meeting expectations or quality standards.
Lack of frequent use or engagement with the service.
Desire for alternative options or competitor products.
Changes in personal circumstances such as relocation or life events.
Unsatisfactory customer service experience.
Difficulty in cancellation process or hidden fees.
Receiving too many promotional emails or notifications.
Changes in pricing or billing structure.
Product availability issues leading to frustration.
Fig & Willow Refund Script
Script
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Dear Fig & Willow, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Fig & Willow Refund Policy
Fig & Willow allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and any charges incurred prior to cancellation are non-refundable.
The Easiest Way to Get a Fig & Willow Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Fig & Willow—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Fig & Willow might employ strategies like requiring users to navigate through multiple steps to cancel or offering discounts to encourage you to stay. Always check for any terms that might impose a notice period or early cancellation fees, which could complicate quitting your subscription. It's essential to read the fine print and understand any potential obstacles before committing.
Financial constraints causing a need to cut expenses.
Products not meeting expectations or quality standards.
Lack of frequent use or engagement with the service.
Desire for alternative options or competitor products.
Changes in personal circumstances such as relocation or life events.
Unsatisfactory customer service experience.
Difficulty in cancellation process or hidden fees.
Receiving too many promotional emails or notifications.
Changes in pricing or billing structure.
Product availability issues leading to frustration.
Account email address associated with the subscription
Subscription ID or order number
Full name of the account holder
Billing address linked to the account
Reason for cancellation
Last payment date or billing cycle
Desired cancellation date
Contact information for customer support (if needed)
Payment method used for the subscription
Before cancelling your Fig & Willow subscription, be aware that you will lose access to exclusive member discounts, early access to new product launches, and special promotional offers. Additionally, if you are part of any loyalty or rewards programs, cancelling might result in the loss of accumulated points or benefits. Make sure to use any remaining credits or rewards before your account is closed, as these cannot be redeemed afterward. Finally, check the cancellation policy for any potential fees or notice periods that might apply.
Fig & Willow allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and any charges incurred prior to cancellation are non-refundable.
To cancel your subscription for Fig & Willow, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it by visiting [this link](https://shopfigandwillow.com/account/login). Once you have access to your account, you can proceed with the cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Fig & Willow subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Fig & Willow account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Fig & Willow online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Fig & Willow FIG & WILLOW shopfigandwillow.com Fig & Willow Home Fig and Willow
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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