First Acceptance Insurance offers insurance coverage primarily in auto and renters insurance. Auto insurance includes liability, uninsured motorist, collision, comprehensive, personal injury protection, and medical payments coverage, along with optional roadside assistance membership. They offer renters insurance that protects personal belongings, medical payments to others, liability coverage, and additional living expenses if your home becomes uninhabitable. Customers can manage their policies easily online, quickly pay bills, and file claims; billing is typically handled through straightforward online payments linked to your policy number and date of birth.
The cancellation process for First Acceptance Insurance requires contacting customer service and providing necessary information, which is straightforward but involves multiple steps like confirmation and potential document returns, making it relatively easy but not fully automated.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a First Acceptance Insurance subscription.
How to Cancel First Acceptance Insurance: Step by Step
If you purchased through First Acceptance Insurance:
Contact Customer Service: Call First Acceptance Insurance Company at their customer service number, or reach out via their email or online platform.
Provide Required Information: Have the following details ready:
Your policy number
Your name
Your address
Your desired cancellation date
Confirm the Cancellation: Verify with the representative that your cancellation has been processed and obtain written confirmation of the cancellation.
Return Policy Documents: If requested, provide any additional documents such as a signed cancellation form or proof of new coverage.
Ask About Refunds or Fees: Inquire about any potential refunds for unused premiums and if there are any cancellation fees that may apply.
How to Contact First Acceptance Insurance
If you need assistance, here's how you can get in touch with First Acceptance Insurance's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a First Acceptance Insurance Refund
Start cancellation early and be prepared for a 10 business day processing period during which you may still be charged.
Keep thorough records of cancellation requests, payments, and any communications with the company.
Insist on written confirmation—either email or physical letter—as proof of cancellation.
Have your policy number and personal details ready when contacting customer service to speed up the process.
Be clear and firm in your language, explicitly stating you want the policy cancelled effective immediately or by a certain date.
Request refund details upfront and ask when and how you will receive any applicable refund for unused coverage.
Prepare for possible delays and re-assert your request if auto-payments continue after cancellation notice.
Escalate the issue to supervisors or higher management if initial customer service is unhelpful or the cancellation is not processed promptly.
Use timing to your advantage—be aware of billing cycles and avoid last-minute cancellations on payment due dates.
Notify your state DMV and other relevant parties about the cancellation once confirmed.
Check for potential cancellation fees or penalties before initiating the cancellation.
Consider discussing alternatives or payment plans with the company if cancellation proves difficult.
Watch out for auto-payments continuing after cancellation notices and dispute any unjust charges.
Be prepared to follow up persistently until you receive confirmation and refund if owed.
Why Do People Request Refunds from First Acceptance Insurance
Non-payment of scheduled payments leading to policy cancellation.
Billing disputes involving premium charges or payment issues.
Premium increases due to claims reported on the insured's claims history (CLUE report).
Cancellations within the first 30 days of policy inception resulting in no refund and a 10% surcharge on unearned premiums.
Disputed claims history or errors in claims reporting causing premium changes or cancellations.
Customer service issues related to resolution of billing or claims disputes.
Disputes over non-sufficient funds (NSF) payment claims by the company.
Cancellation fees and refund policies causing dissatisfaction.
Administrative or billing errors related to claims history or payment processing.
First Acceptance Insurance Refund Script
Script
Copy
Dear First Acceptance Insurance, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
First Acceptance Insurance Refund Policy
First Acceptance Insurance's cancellation policy states that failure to pay your bill may result in cancellation of your auto insurance policy, leaving you and your vehicle unprotected and potentially in violation of state insurance requirements. Specific details about canceling memberships or subscriptions are not clearly provided on their website.
The Easiest Way to Get a First Acceptance Insurance Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from First Acceptance Insurance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
First Acceptance Insurance generally allows you to cancel your membership or policy at any time, but be aware that early cancellation may incur fees or penalties and the refund of unused premiums might be prorated. They may require a specific notice period and paperwork for cancellation, and canceling can potentially impact ongoing claims. It's important to check your specific policy terms thoroughly, as these fees and conditions vary and can be used as subtle barriers to prompt cancellation.
Non-payment of scheduled payments leading to policy cancellation.
Billing disputes involving premium charges or payment issues.
Premium increases due to claims reported on the insured's claims history (CLUE report).
Cancellations within the first 30 days of policy inception resulting in no refund and a 10% surcharge on unearned premiums.
Disputed claims history or errors in claims reporting causing premium changes or cancellations.
Customer service issues related to resolution of billing or claims disputes.
Disputes over non-sufficient funds (NSF) payment claims by the company.
Cancellation fees and refund policies causing dissatisfaction.
Administrative or billing errors related to claims history or payment processing.
Policy number
Personal details (name, address, contact information)
Desired cancellation date
Written request for cancellation (if required)
Proof of new coverage (if requested, when canceling car insurance)
Insurance cards or policy documents (for return, if needed)
Signed cancellation form (if requested by representative)
Confirmation of cancellation and effective date (from representative)
Information about refunds for unused premiums or outstanding fees
Notice of any required cancellation period
Billing account details (if canceling recurring payments or bills only)
Before cancelling your First Acceptance Insurance, it's important to understand your policy's terms including any cancellation charges, notice periods, and potential penalties. You may lose access to specific coverage benefits, rewards, or discounts associated with your current policy. Be sure to have a new insurance policy ready to avoid any gaps in coverage and confirm that it meets your state's minimum requirements. Additionally, the cancellation process involves contacting customer service, providing your policy details, confirming cancellation with written proof, and possibly returning required documents. Early cancellation is allowed but may involve fees or prorated refunds, so check with customer service about any financial implications and the notice period required.
First Acceptance Insurance's cancellation policy states that failure to pay your bill may result in cancellation of your auto insurance policy, leaving you and your vehicle unprotected and potentially in violation of state insurance requirements. Specific details about canceling memberships or subscriptions are not clearly provided on their website.
To cancel your First Acceptance Insurance subscription, you typically need to contact their customer service via phone, email, or their online platform with your policy number and personal details. While there's no explicit mention that a password is required for phone or email cancellations, if you choose to cancel online through the My Account portal, you would need your login credentials, which include your password. If you don’t remember your password, you can reset it at this link: https://indianapolis-in.firstacts.com/ResetPassword.aspx. This way, you can manage your subscription cancellation more conveniently online if you prefer that route.
We've actually written a step by step guide on how to get a refund from First Acceptance Insurance. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your First Acceptance Insurance subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your First Acceptance Insurance account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel First Acceptance Insurance online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
First Acceptance Insurance May Show Up On Your Statement As:
First Acceptance Insurance First Acceptance Ins FA Ins First Acceptance First Accept Ins
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Comments (0)
AU
Anonymous User
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
Comments (0)