First Acceptance Insurance offers insurance coverage primarily in auto and renters insurance. Auto insurance includes liability, uninsured motorist, collision, comprehensive, personal injury protection, and medical payments coverage, along with optional roadside assistance membership. They offer renters insurance that protects personal belongings, medical payments to others, liability coverage, and additional living expenses if your home becomes uninhabitable. Customers can manage their policies easily online, quickly pay bills, and file claims; billing is typically handled through straightforward online payments linked to your policy number and date of birth.
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The cancellation process for First Acceptance Insurance requires contacting customer service and providing necessary information, which is straightforward but involves multiple steps like confirmation and potential document returns, making it relatively easy but not fully automated.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a First Acceptance Insurance subscription.
How to Cancel First Acceptance Insurance: Step by Step
If you purchased through First Acceptance Insurance:
- Contact Customer Service: Call First Acceptance Insurance Company at their customer service number, or reach out via their email or online platform.
- Provide Required Information: Have the following details ready:
- Your policy number
- Your name
- Your address
- Your desired cancellation date
- Confirm the Cancellation: Verify with the representative that your cancellation has been processed and obtain written confirmation of the cancellation.
- Return Policy Documents: If requested, provide any additional documents such as a signed cancellation form or proof of new coverage.
- Ask About Refunds or Fees: Inquire about any potential refunds for unused premiums and if there are any cancellation fees that may apply.
If you need assistance, here's how you can get in touch with First Acceptance Insurance's support team.
Tips and Tricks for Getting a First Acceptance Insurance Refund
- Start cancellation early and be prepared for a 10 business day processing period during which you may still be charged.
- Keep thorough records of cancellation requests, payments, and any communications with the company.
- Insist on written confirmation—either email or physical letter—as proof of cancellation.
- Have your policy number and personal details ready when contacting customer service to speed up the process.
- Be clear and firm in your language, explicitly stating you want the policy cancelled effective immediately or by a certain date.
- Request refund details upfront and ask when and how you will receive any applicable refund for unused coverage.
- Prepare for possible delays and re-assert your request if auto-payments continue after cancellation notice.
- Escalate the issue to supervisors or higher management if initial customer service is unhelpful or the cancellation is not processed promptly.
- Use timing to your advantage—be aware of billing cycles and avoid last-minute cancellations on payment due dates.
- Notify your state DMV and other relevant parties about the cancellation once confirmed.
- Check for potential cancellation fees or penalties before initiating the cancellation.
- Consider discussing alternatives or payment plans with the company if cancellation proves difficult.
- Watch out for auto-payments continuing after cancellation notices and dispute any unjust charges.
- Be prepared to follow up persistently until you receive confirmation and refund if owed.
Why Do People Request Refunds from First Acceptance Insurance
- Non-payment of scheduled payments leading to policy cancellation.
- Billing disputes involving premium charges or payment issues.
- Premium increases due to claims reported on the insured's claims history (CLUE report).
- Cancellations within the first 30 days of policy inception resulting in no refund and a 10% surcharge on unearned premiums.
- Disputed claims history or errors in claims reporting causing premium changes or cancellations.
- Customer service issues related to resolution of billing or claims disputes.
- Disputes over non-sufficient funds (NSF) payment claims by the company.
- Cancellation fees and refund policies causing dissatisfaction.
- Administrative or billing errors related to claims history or payment processing.
First Acceptance Insurance Refund Script
Script
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Dear First Acceptance Insurance, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
First Acceptance Insurance Refund Policy
First Acceptance Insurance's cancellation policy states that failure to pay your bill may result in cancellation of your auto insurance policy, leaving you and your vehicle unprotected and potentially in violation of state insurance requirements. Specific details about canceling memberships or subscriptions are not clearly provided on their website.
The Easiest Way to Get a First Acceptance Insurance Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from First Acceptance Insurance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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