Goodbudget is a budgeting app that helps you manage your money using digital envelopes for different spending categories. They offer a free version with basic features like 10 envelopes and sharing your budget on 2 devices. If you subscribe to the premium plan, which costs $10 per month or $80 per year, you get unlimited envelopes, more accounts, sync with US banks, and support for up to 5 devices. So if you see a charge from Goodbudget, it’s likely for the premium subscription that unlocks these extra helpful features.
Cancelling a Goodbudget subscription is very straightforward as it can be done directly on their website by logging into the user account and canceling the subscription with no need for phone calls or delays.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Goodbudget subscription.
How to Cancel Goodbudget: Step by Step
If you purchased through Goodbudget.com:
Log in to your Goodbudget account by going to goodbudget.com.
Navigate to your account settings or subscription settings.
Find the option to manage your subscription, which may be labeled as "Billing" or "Subscriptions".
Select "Cancel Subscription". Follow any prompts to confirm your cancellation.
After cancellation, your account will remain active for the duration you have already paid for. You will then revert to a free account post that period.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Goodbudget Refund
Start cancellation requests early to ensure you don't get automatically billed for the next cycle.
Use clear, direct language such as "Please cancel my subscription immediately" when communicating with customer service.
Document all cancellation attempts with screenshots or emails for evidence if disputes arise.
Escalate by asking for supervisors or managers if frontline customer service does not process your cancellation.
Check bank or payment provider options to block recurring charges as an ultimate fallback if the company delays cancellation.
Look out for specific subscription end dates and time your cancellation request just before renewal.
Utilize multiple contact methods such as email, chat, and phone to ensure your cancellation is acknowledged.
Be persistent and polite—users report success from repeated follow-ups until cancellation is confirmed.
Watch out for scheduled transactions or linked accounts that may continue billing unintentionally.
Use social media posts or public forum complaints as leverage if normal cancellation paths fail.
Why Do People Request Refunds from Goodbudget
Manual data entry requirement: Users dislike that Goodbudget requires manual entry of transactions, which can be time-consuming and inconvenient.
No bank account synchronization: The app does not sync directly with bank accounts, limiting automation and ease of use.
High subscription cost: Some users find the subscription fees expensive compared to other budgeting apps.
Limited features in free version: The free plan has limitations that may prompt users to cancel if they do not want to pay.
Lack of flexibility or customization: Users seeking more customizable or flexible budgeting options may cancel.
Incompatibility with bank statement formats: Some users cite issues with their banks’ export formats not being compatible.
Preference for alternative apps: Users sometimes cancel when they find other budgeting apps that better suit their needs.
Insufficient customer support or response delays: Poor customer service experience can drive cancellations.
Economic reasons: Financial constraints or changes in disposable income leading to cutting down on subscription services.
Forgetfulness or lack of use: Users cancel subscriptions when they are not actively using the app enough to justify the cost.
Goodbudget Refund Script
Script
Copy
Dear Goodbudget, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Goodbudget Refund Policy
Goodbudget's cancellation policy states that when you cancel your paid subscription, you will not be billed again, and you will retain access to the paid features for the remainder of the paid period. After this, your account switches to the free version, which you can use indefinitely. Refunds are available within the first 30 days of subscription with no questions asked by contacting refunds@goodbudget.com.
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The Easiest Way to Get a Goodbudget Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Goodbudget—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Goodbudget allows you to cancel your subscription at any time directly from their website with no lock-ins or early-cancellation fees. However, if you want a refund, you must request it within the first 30 days of your subscription; after that, no partial refunds or credits are given. Once canceled, you retain access to your paid plan until the end of the period you've paid for, after which your account reverts to the free version.
Manual data entry requirement: Users dislike that Goodbudget requires manual entry of transactions, which can be time-consuming and inconvenient.
No bank account synchronization: The app does not sync directly with bank accounts, limiting automation and ease of use.
High subscription cost: Some users find the subscription fees expensive compared to other budgeting apps.
Limited features in free version: The free plan has limitations that may prompt users to cancel if they do not want to pay.
Lack of flexibility or customization: Users seeking more customizable or flexible budgeting options may cancel.
Incompatibility with bank statement formats: Some users cite issues with their banks’ export formats not being compatible.
Preference for alternative apps: Users sometimes cancel when they find other budgeting apps that better suit their needs.
Insufficient customer support or response delays: Poor customer service experience can drive cancellations.
Economic reasons: Financial constraints or changes in disposable income leading to cutting down on subscription services.
Forgetfulness or lack of use: Users cancel subscriptions when they are not actively using the app enough to justify the cost.
Household Username or Email associated with your Goodbudget account
Password to log in and access cancellation options
Access to your Goodbudget account dashboard to follow in-app cancellation or close-household processes
Go to "My Household" settings to locate the cancellation or close household option
Confirmation of cancellation by clicking the appropriate confirmation prompt (e.g., “Yes, I will NEVER USE MY DATA again” button)
Timing of cancellation—requests must be made before 5PM Pacific Time two days before your billing cycle to avoid further charges
Email address if requesting a refund (especially within 30 days), to refunds@goodbudget.com
Reason for cancellation (sometimes requested for refunds, though not explicitly required by Goodbudget’s documentation)
Before cancelling your Goodbudget subscription, keep in mind that you will retain access to paid features for the remainder of the time you've paid for. Once that period ends, your Household will revert to the free plan, which includes limited features like 10 regular envelopes, 1 account, 2 devices, and 1 year of history. You will lose premium benefits such as automatic bank sync (US banks only), unlimited envelopes and accounts, more devices (up to 5), and extended history access for 7 years. Also, cancellations can be done anytime through the website, and if you cancel within the first 30 days, you are eligible for a full refund. After the free plan kicks in, you can continue using Goodbudget without additional payment but with the more limited feature set of the free version.
Goodbudget's cancellation policy states that when you cancel your paid subscription, you will not be billed again, and you will retain access to the paid features for the remainder of the paid period. After this, your account switches to the free version, which you can use indefinitely. Refunds are available within the first 30 days of subscription with no questions asked by contacting refunds@goodbudget.com.
To cancel your Goodbudget subscription, you need to log in to your account on their website, which means you will need your password. There are no phone or unauthenticated support options for cancellation; you must do it through your online account. If you don't remember your password, you can reset it at this link: https://goodbudget.com/subscriptions/cancel. This ensures you have secure control over subscription management.
We've actually written a step by step guide on how to get a refund from Goodbudget. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Goodbudget subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Goodbudget account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Goodbudget online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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