GoodBundle offers subscription plans that help you save on your energy bill and get discounts on water filtration products. For a monthly fee, you get discounts on your energy usage, carbon offsets to help the environment, and protections like waived late fees or disconnection notice fees with certain energy providers in Texas. The plans range from $9.99 to $32.50 a month, each with different levels of savings and perks. So if you see a charge from GoodBundle, it's likely because you're subscribed to one of these plans to save money and help the planet.
Cancellation requires contacting the company directly, which adds a small extra step compared to immediate online cancellation. However, the process is straightforward without requiring complicated steps or delays.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a goodbundle subscription.
Go to the Help Center by navigating to the "Help" or "FAQs" section.
Contact Customer Support:
Find the "Contact Us" option in the Help Center.
Email the support team at support@goodbundle.com or use the provided contact form.
Request Cancellation: In your message, specify that you want to cancel your subscription. Include your account details and any necessary subscription information for identification.
Confirm Cancellation: Wait for a confirmation email from GoodBundle regarding your cancellation.
If you purchased through Other Means (e.g., mobile app stores):
Open the app store where the subscription was purchased (Apple App Store or Google Play Store).
Navigate to your subscriptions:
For Apple: Go to Settings > [Your Name] > Subscriptions.
For Google Play: Open the Play Store app, tap on your profile icon > Payments & subscriptions > Subscriptions.
Select GoodBundle Subscription: Find your GoodBundle subscription in the list.
Cancel the Subscription: Follow the on-screen instructions to cancel your subscription.
Wait for Confirmation: Check for a confirmation email or message indicating the subscription has been canceled.
How to Contact goodbundle
If you need assistance, here's how you can get in touch with goodbundle's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a goodbundle Refund
Use aggressive and clear language such as "I demand immediate cancellation" or "This subscription is unauthorized and must be canceled now."
Document every communication by saving emails, chat transcripts, and call recordings if possible.
Use multiple channels for cancellation—email, phone calls, and website cancellation portals.
Cancel your payment method (credit card or bank) linked to the subscription to prevent renewal if cancellation through the company fails.
Time your cancellation close to the renewal date to minimize billing amounts or extra charges.
Escalate to higher authority by requesting to speak with a manager or supervisor if front-line customer service resists cancellation.
Leverage social media or public forums to publicly highlight the issue, which sometimes prompts faster resolution.
Beware of fake cancellation confirmation emails and follow up to ensure the subscription is indeed canceled.
Do not rely on the company’s official policy alone as some users report these may not be honored.
Prepare to replace cards or payment methods if the subscription company is uncooperative and charges persist.
Why Do People Request Refunds from goodbundle
Difficulty in receiving invite to join the subscription causing frustration.
Perceived poor customer support when trying to resolve subscription issues or access problems.
Expectation mismatch where users expect immediate access but encounter delays.
Subscription charges without receiving products or services as mentioned in anecdotal reports outside official sites.
Wanting to save money without seeing the promised value or benefits from the service.
Lack of transparency in billing or subscription terms.
Inconvenience in managing or canceling subscriptions potentially leading to auto-renewal despite attempts to cancel.
goodbundle Refund Script
Script
Copy
Dear goodbundle, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About goodbundle
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goodbundle Refund Policy
GoodBundle subscriptions automatically renew each month and will be billed using the payment method you provided. You may cancel your subscription at any time by contacting GoodBundle, and they will notify you at least 30 days in advance if there are any pricing changes. Additionally, GoodBundle reserves the right to cancel subscription services at their discretion.
Get help with your refund
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The Easiest Way to Get a goodbundle Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from goodbundle—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
GoodBundle subscriptions renew automatically each month but you can cancel your subscription at any time by contacting the company. There are no lock-ins or early cancellation fees mentioned, and refunds can be requested within 90 days of purchase. However, be aware that pricing changes may occur with a 30-day notice, and the company reserves the right to cancel subscriptions at any time.
Difficulty in receiving invite to join the subscription causing frustration.
Perceived poor customer support when trying to resolve subscription issues or access problems.
Expectation mismatch where users expect immediate access but encounter delays.
Subscription charges without receiving products or services as mentioned in anecdotal reports outside official sites.
Wanting to save money without seeing the promised value or benefits from the service.
Lack of transparency in billing or subscription terms.
Inconvenience in managing or canceling subscriptions potentially leading to auto-renewal despite attempts to cancel.
Account holder's full name
Email address associated with the GoodBundle account
Subscription or order number (if available)
Clear request for cancellation (stating you wish to cancel your subscription, membership, or bill)
Any relevant contact information (such as a phone number for identity verification, if requested)
Before cancelling your GoodBundle subscription, know that your subscription renews automatically each month and you can cancel at any time by contacting the company. Once cancelled, you will lose all the benefits associated with your active plan, such as energy charge discounts on your electric bill, fee and penalty waivers (like disconnection notice fee protection), carbon offsets, and discounts on HomeWater products. Higher-tier plans include additional perks like late payment fee protection and a HomeWater water pitcher with free refills. Also, note that the fee waivers and electricity discounts apply only if you are a customer of Just Energy, Amigo Energy, or Tara Energy. When your subscription goes inactive, all these benefits are removed immediately.
GoodBundle subscriptions automatically renew each month and will be billed using the payment method you provided. You may cancel your subscription at any time by contacting GoodBundle, and they will notify you at least 30 days in advance if there are any pricing changes. Additionally, GoodBundle reserves the right to cancel subscription services at their discretion.
To cancel your subscription with GoodBundle (goodbundle.com), you do need to have access to your account, which requires a password. You can make changes or cancel your subscription by logging into your account online. If you don't remember your password, you can reset it at this URL: https://goodbundle.com/my-account (click 'Forgot password?'). Alternatively, you can contact their customer support by phone at 713-242-1595 or email at customersupport@goodbundle.com for assistance with cancellation if you prefer not to log in yourself.
We've actually written a step by step guide on how to get a refund from goodbundle. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your goodbundle subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your goodbundle account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel goodbundle online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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