Gotham Sports is a streaming service that brings together live sports from popular New York teams like the Yankees, Knicks, Rangers, and more, all in one app. They offer subscription plans for fans who want direct access to games, including options for the YES Network, MSG Networks, or a combo of both. Subscription prices range from around $24.99 to $41.99 per month, or you can pay yearly. If you already have a TV subscription, you can link it to the app for free access, which is why you might see charges from Gotham Sports on your bill.
The cancellation process is straightforward and can be done by visiting 'Manage Subscription' in Account Settings or contacting customer care. The main challenge is that for third-party subscriptions, users need to cancel through the respective providers, which adds slight complexity but overall the process is quite user-friendly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a gothamsports subscription.
How to Cancel gothamsports: Step by Step
If you purchased through gothamsports.com:
Log into your account on gothamsports.com.
Go to Account Settings.
Select Manage Subscription.
Follow the prompts to cancel your subscription.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Select your name at the top of the screen.
Tap on Subscriptions.
Find and select the Gotham Sports subscription.
Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the icon in the top right corner (your profile picture).
Select Payments & subscriptions.
Tap on Subscriptions.
Find your Gotham Sports subscription and select it.
Tap Cancel subscription and follow the prompts.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Select Manage Subscriptions or go to your Channel Store purchases.
Find the Gotham Sports channel and select it.
Choose Cancel Subscription and confirm.
If you purchased through Samsung:
Access the Samsung Smart Hub on your Samsung TV.
Navigate to Apps.
Select My Apps and find the Gotham Sports app.
Open the app options and select Manage Subscription.
Tap Cancel Subscription and confirm.
If you purchased through Amazon:
Log into your Amazon account.
Go to Your Account, then select Memberships & Subscriptions.
Find the Gotham Sports subscription.
Select Cancel Subscription and confirm your choice.
How to Contact gothamsports
If you need assistance, here's how you can get in touch with gothamsports's support team.
Record every cancellation attempt by saving confirmation emails and documenting the date and method of contact.
Use strong, clear language in communications, such as "Cancel my subscription immediately" and "Stop charging my card," to avoid ambiguity.
Send cancellation requests via multiple channels: email, customer support forms, and social media direct messages.
Escalate persistently if ignored—follow up regularly and ask to speak to supervisors or managers.
Time your cancellations right before renewal but allow enough time for processing (at least a few days before the next billing date).
Check your bank statements regularly after cancellation to spot any unauthorized charges early.
Dispute unauthorized charges with your bank or payment provider if the company continues billing despite cancellation.
Consider public posts on forums or review sites calling out billing issues to prompt company response.
Know that official policies may be unreliable; rely on user-reported tactics and persistence instead.
Why Do People Request Refunds from gothamsports
Unreliable app performance: Frequent crashing, freezing, and shutting off during streaming sessions.
Poor functionality: Particularly problematic on Amazon Fire devices and Android, including download issues and glitches.
App usability issues: Troublesome login process, frequent logouts between innings, app not opening or loading games properly.
Customer support problems: Lack of helpful responses and poor communication regarding errors and refunds.
Billing issues: Unwanted continued billing after cancellation, difficulty obtaining refunds.
Pricing dissatisfaction: Concerns about subscription costs and value for money.
General app instability: Need for frequent reinstalling and rebooting of the app just to maintain service.
gothamsports Refund Script
Script
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Dear gothamsports, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
gothamsports Refund Policy
Gotham Sports subscriptions automatically renew monthly or annually unless canceled. You can cancel anytime to take effect at the end of your current billing period via 'Manage Subscription' in Account Settings or by contacting customer care. Note that subscriptions purchased through third parties must be canceled through those providers, and deleting the app does not cancel the subscription.
The Easiest Way to Get a gothamsports Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from gothamsports—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Gotham Sports allows you to cancel your subscription at any time, but the cancellation only takes effect at the end of your current billing period, so you will still be charged for that period. They do not provide refunds for charges already processed, and deleting the app does not cancel the subscription; you must cancel through the Manage Subscription page or your third-party billing provider if applicable. There are no lock-ins or early cancellation fees, but you need to actively cancel to avoid ongoing charges.
Unreliable app performance: Frequent crashing, freezing, and shutting off during streaming sessions.
Poor functionality: Particularly problematic on Amazon Fire devices and Android, including download issues and glitches.
App usability issues: Troublesome login process, frequent logouts between innings, app not opening or loading games properly.
Customer support problems: Lack of helpful responses and poor communication regarding errors and refunds.
Billing issues: Unwanted continued billing after cancellation, difficulty obtaining refunds.
Pricing dissatisfaction: Concerns about subscription costs and value for money.
General app instability: Need for frequent reinstalling and rebooting of the app just to maintain service.
Account login credentials (username/email and password) for gothamsports.com
Access to Account Settings and the ‘Manage Subscription’ section
Billing provider information if purchased through a third party (Apple, Google, Roku, Samsung, Amazon)
Subscription details (type of subscription or plan you wish to cancel)
Contact information for verification if reaching out to Customer Care
Phone number for Customer Care if canceling by phone: 1 844-428-1740
Confirmation that simply deleting the app does not cancel the subscription
Before cancelling your Gotham Sports subscription, know that your subscription will remain active until the end of the current billing period, after which you will lose access to all subscription content and features. Canceling stops future renewals but does not provide refunds for already processed payments, except where required by law or at their discretion. To cancel, you must do so through 'Manage Subscription' in your account settings if subscribed via gothamsports.com, or contact the third-party provider if purchased through an app store. Simply deleting the app does not cancel your subscription, so ensure you follow the proper cancellation steps to avoid unwanted charges.
Gotham Sports subscriptions automatically renew monthly or annually unless canceled. You can cancel anytime to take effect at the end of your current billing period via 'Manage Subscription' in Account Settings or by contacting customer care. Note that subscriptions purchased through third parties must be canceled through those providers, and deleting the app does not cancel the subscription.
To cancel your subscription on gothamsports.com, you generally need to access the 'Manage Subscription' within Account Settings, which implies you will need your password to log in to your account. If you don't remember your password, you can reset it by clicking the “Forgot Password” button on the sign-in page at gothamsports.com and following the instructions. There is no direct phone or unauthenticated chat support mentioned for cancellation without a password, so having access to your account is necessary for canceling. The reset password process is done through gothamsports.com at the login interface.
We've actually written a step by step guide on how to get a refund from gothamsports. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your gothamsports subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your gothamsports account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel gothamsports online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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