Groupon is a popular website and app that helps you find great deals on local experiences, activities, and products. You can discover discounts on everything from restaurants and spas to travel and events. They also offer subscription options where you might receive regular deals or discounts delivered right to your inbox, which is likely why you noticed a charge from them. It’s a fun way to save money while trying new things!
Canceling a Groupon subscription is relatively straightforward through their website or app. However, users may encounter some confusion due to various options and steps involved in the process.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Groupon subscription.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Groupon Refund
Contact customer service directly via live chat for faster response times.
Be polite but firm in your communication; maintain a calm demeanor.
Have your account details and any previous correspondence ready to streamline the process.
Request cancellation at the end of the billing cycle to avoid extra charges.
Ask for a confirmation email or reference number for your cancellation.
Utilize social media to escalate your issue if you’re not getting a satisfactory response through traditional channels.
Try different contact methods (email, chat, phone) if you’re not getting results.
Document everything; keep records of emails and chat transcripts.
Check for a hidden cancellation link on your account page; sometimes they are not obvious.
Look for any promotions or offers that might apply during the cancellation process to leverage a better deal instead.
Be ready to negotiate if they offer to keep you as a customer; often they may offer discounts to retain you.
Escalate to a supervisor if the initial representative cannot help you.
Timing your cancellation request before peak hours could lead to quicker responses and lower wait times.
Know your rights; familiarize yourself with consumer protection laws in case of disputes.
Why Do People Request Refunds from Groupon
Financial constraints due to unexpected expenses.
Lack of usage for purchased deals.
Difficulty in finding available deals that suit their needs.
Feeling overwhelmed by the number of emails and notifications.
Concerns about the quality of services or products offered.
Issues with customer service or support.
Desire to avoid auto-renewal charges.
Switching to a different deal provider or app.
Loss of interest in the types of deals provided.
Perception of value being lower than expected.
Groupon Refund Script
Script
Copy
Dear Groupon, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Groupon
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Groupon Refund Policy
Groupon allows members to cancel their subscriptions at any time, with no cancellation fees. Upon cancellation, members will continue to have access to their benefits until the end of the current billing period, and they can easily manage their subscription settings through their account online.
Get help with your refund
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The Easiest Way to Get a Groupon Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Groupon—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
When considering cancelling your Groupon subscription, be aware that they may employ tactics like requiring you to go through multiple steps or navigate through fine print to complete the cancellation. Additionally, watch for any terms that might impose a waiting period before cancellation takes effect, or details that suggest automatic renewals can catch you off guard. Always double-check for any potential fees or conditions tied to early cancellation to avoid unexpected charges.
Financial constraints due to unexpected expenses.
Lack of usage for purchased deals.
Difficulty in finding available deals that suit their needs.
Feeling overwhelmed by the number of emails and notifications.
Concerns about the quality of services or products offered.
Issues with customer service or support.
Desire to avoid auto-renewal charges.
Switching to a different deal provider or app.
Loss of interest in the types of deals provided.
Perception of value being lower than expected.
Account Email Address: The email associated with the Groupon account.
Password: The password used to access the Groupon account.
Subscription Type: Specific type of subscription or service being canceled (e.g., Groupon Select).
Order Number: The order number of the subscription or purchase.
Billing Information: Recent billing details for verification purposes.
Cancellation Reason: A reason for the cancellation, if required.
Confirmation of Cancellation: Request for written confirmation once cancellation is processed.
Time Frame: Understanding the cancellation policy and any deadlines.
Before canceling your Groupon subscription, be aware that you will lose access to exclusive deals, discounts, and offers that can save you money on travel, dining, and activities. Additionally, any unused Groupon credits or purchases may expire or become non-refundable once your membership is terminated. Ensure you take advantage of any remaining credits or subscriptions before cancellation to maximize your benefits. Lastly, check your billing cycle, as canceling mid-cycle may not stop charges until the end of the billing period.
Groupon allows members to cancel their subscriptions at any time, with no cancellation fees. Upon cancellation, members will continue to have access to their benefits until the end of the current billing period, and they can easily manage their subscription settings through their account online.
Yes, you'll need your password to cancel your Groupon subscription. If you've forgotten your password, you can easily reset it by visiting the following link: https://www.groupon.com/account/forgot_password. Once you have reset your password, you’ll be able to log in and proceed with canceling your subscription.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Groupon subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Groupon account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Groupon online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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