Homeowner's Collection Vacation Rentals offers vacation rental homes where you pay for your stay based on the dates and duration you choose. Your bill includes the rental fee plus a few additional fees such as a reservation processing fee, cleaning fee, and optional community arts and entertainment fees. You can pay a deposit if booking in advance and the rest closer to your stay, with travel insurance available as an option. If you cancel, refunds depend on how early you let them know, and some fees like the processing fee are non-refundable.
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It appears from the terms and conditions that cancellation is straightforward if done at least 60 days prior, and there are no complaints reported on BBB about difficult cancellations. The process might involve contacting them through their website or email but does not seem overly complicated based on available data.
Estimated Time
On average, it takes
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minutes to cancel a Homeowner's Collection Vacation Rentals subscription.
How to Cancel Homeowner's Collection Vacation Rentals: Step by Step
If you purchased through Akia:
- Visit the Akia website: Go to akia.com.
- Contact Support: Look for the support options at the bottom of the page or in the help section.
- Email Support: Send an email to help@akia.com requesting cancellation of your subscription.
- Use Support Chat: If available, initiate a chat with a support agent for direct assistance.
- Provide Necessary Details: When contacting support, include your account information and details about the subscription you wish to cancel.
- Follow Instructions: Follow any further instructions provided by the support team to complete your cancellation.
Tips & Tricks for Canceling Homeowner's Collection Vacation Rentals
- Document every interaction with customer service, including names and times, to ensure you have proof of your cancellation attempts.
- Use clear, firm language stating that you want to cancel immediately and expect confirmation in writing.
- Call during off-peak hours to avoid rushed or unhelpful representatives and get more attentive service.
- Escalate persistently by asking to speak with supervisors or managers until someone agrees to process your cancellation.
- Send a certified letter demanding cancellation and refund, which can sometimes trigger a faster response.
- Leverage social media by posting your issue publicly on platforms like Twitter or Facebook to pressure the company into action.
- Highlight any discrepancies or unfulfilled promises, such as unissued credits or promised follow-ups, to leverage your case.
- Time your cancellation to fall within any grace or refund periods, typically mentioned in the contract or terms.
- Threaten or initiate chargebacks with your bank or credit card company if the company refuses to cooperate.
- Do not rely solely on the company’s official customer service—many users report they take notes but do not act or falsely promise callbacks.
Homeowner's Collection Vacation Rentals Customer Service Info
If you need assistance, here's how you can get in touch with Homeowner's Collection Vacation Rentals's support team.
Cancel Homeowner's Collection Vacation Rentals Script
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Dear Homeowner's Collection Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with Homeowner's Collection, effective immediately. After careful consideration, I have decided that I will not be utilizing the service as frequently as I initially anticipated. I appreciate the experiences I've had, but I believe it's best for me to end my membership at this time. Thank you for your assistance in processing this cancellation.
Best regards,
Frequently Asked Questions
Homeowner's Collection Vacation Rentals (akia.com) offers a flexible cancellation policy allowing guests to cancel or reschedule reservations up to 48 hours before arrival without penalty. Cancellations made at least 60 days before check-in receive a full refund minus a processing fee. This policy provides maximum flexibility, including up to one year for rescheduling bookings, but specific membership or subscription cancellation details were not found. For full details, it is recommended to check their official terms or contact the company directly.
For canceling a subscription with Homeowner's Collection Vacation Rentals, it appears their official site does not provide a direct online method or detailed public instructions, including if a password is required to cancel. The best approach is to contact their customer service directly by phone at (855) 411-1557 or (850) 213-3132, where you can inquire about the cancellation process. Generally, you will likely need your login credentials or password to manage your account online, but phone support may assist you without needing to reset your password. If you do need to reset your password for online access, their owner login portal is at https://owner.escapia.com/2236 where you can find password reset options.
- Travel restrictions or health issues preventing guests from traveling or using the rental.
- Change in vacation plans such as rescheduling or finding a better offer elsewhere.
- Financial reasons including inability to afford the rental or unexpected expenses.
- Dissatisfaction with the property such as outdated facilities or not matching expectations.
- Lack of availability when the guest needs to use the rental.
- Poor communication or customer service leading to frustration and cancellations.
- Complicated or unclear cancellation policies causing confusion or distrust.
- Unmet value or poor experience with the service leading customers to stop memberships or subscriptions.
- Payment failures or billing issues making it difficult to maintain subscription.
- Unexpected personal emergencies such as family illness or jury duty.
Homeowner's Collection Vacation Rentals has a cancellation policy that involves timing and fees that users should be aware of. Cancelling at least 60 days before check-in results in a refund minus a processing fee, but cancellations between 30 and 60 days result in only a 50% refund minus that fee. The policy includes a flexible cancellation option allowing rescheduling up to 48 hours before arrival for bookings made by May 31, 2020, but there is no clear evidence of an option to cancel or opt out of subscription memberships at any time without potential fees or contract lock-ins, so users should carefully review terms to avoid unexpected charges or restrictions.
Before cancelling your subscription, membership, or bill with Homeowner's Collection Vacation Rentals, be aware that cancellation policies are quite strict. If you cancel at least 60 days before check-in, you receive a full refund minus the non-refundable Reservations Processing Fee. Cancelling between 30 to 60 days before arrival results in a 50% refund minus the fee, and no refund is given if cancelled within 30 days unless the property is rebooked for the same dates. Additionally, cancelling means you lose access to your confirmed booking and any associated services, and amendments within 60 days of arrival forfeit all paid money. The Reservations Processing Fee is non-refundable regardless of cancellation or amendment.
- Reservation confirmation number
- Name on the reservation or subscription
- Email address used for the reservation or account
- Phone number associated with the booking
- Check-in and check-out dates
- Property or rental information (name or address of the unit)
- Reason for cancellation (if requested)
- Proof of payment or payment method used (in some cases)
- Method for receiving any refund (original payment card or other method)
- Travel insurance details (if applicable)
- Contacting the company directly (such as via their secure contact form or by phone)
We've actually written a step by step guide on how to get a refund from Homeowner's Collection Vacation Rentals. Check it out!
The Easiest Way to Cancel Homeowner's Collection Vacation Rentals
If you’re frustrated trying to cancel your subscription, membership, or bill from Homeowner's Collection Vacation Rentals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Homeowner's Collection Vacation Rentals?
Rental fee, Management fees, Reservation processing fee, Guest damage waiver fee, Swim/tennis and fitness center access fee, Departure cleaning fee, State sales tax, County sales tax, County bed tax, Community arts and entertainment fee, Arts and Entertainment Fee (Optional), Deposit, Full payment, Travel Protection Insurance, Cancellation fees, Cleaning fee, Late check-out fee, Beach band fee, Parking pass fee, Pet fee, Smoking violation fee, Damage fees, Missing items fees, Excessive cleaning fee
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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