Horizon Care Management helps people coordinate their healthcare needs, making it easier for them to access services like check-ups, therapy, and medications. They offer subscription plans that can cover different aspects of care, which might explain why you see charges from them. Think of it as a way to streamline your health services so you can focus more on getting better and less on the details.
The cancellation process can be somewhat complex, often requiring users to navigate through multiple steps or provide various forms of verification. This can lead to frustration and a longer duration than expected for consumers attempting to cancel.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a Horizon Care Management subscription.
How to Cancel Horizon Care Management: Step by Step
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Horizon Care Management Refund
Document Everything: Keep a record of all interactions, including dates and times of calls or chats.
Be Persistent: Don’t hesitate to call back multiple times if your request isn’t being fulfilled.
Use Direct Language: Clearly state that you want to cancel your subscription at the beginning of the conversation.
Ask for a Supervisor: If the first representative can’t help, politely request to speak to a manager or supervisor.
Timing Matters: Call early in the morning or late in the evening when hold times are shorter.
Be Polite but Firm: Maintain a respectful tone, but be assertive about your decision to cancel.
Highlight Your Reasons: Mention specific reasons for cancellation that may prompt them to offer better options.
Utilize Cancellation Scripts: Some users recommend having a script ready to ensure you don’t forget key points.
Check for Hidden Fees: Ask if there are any cancellation fees that may apply; be ready to argue against them if applicable.
Follow Up in Writing: After the call, send a follow-up email confirming the cancellation for your records.
Escalate Unresolved Issues: If denied, mention your willingness to escalate the matter further if needed.
Social Media Pressure: Consider mentioning the issue publicly on social media for added pressure if you feel stuck.
Why Do People Request Refunds from Horizon Care Management
Lack of satisfaction with services provided
Financial constraints making it difficult to maintain payments
Change in personal circumstances (e.g., moving, job loss)
Inadequate customer service responses
Perceived lack of value for the cost
Issues with accessibility to services offered
Difficulty navigating the billing process
Not using the service enough to justify cost
Switching to alternative providers with better offerings
Temporary need no longer being relevant
Horizon Care Management Refund Script
Script
Copy
Dear Horizon Care Management, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Horizon Care Management Refund Policy
Horizon Care Management allows members to cancel their subscription at any time with no cancellation fees. To cancel, members must provide written notice, which will take effect at the end of the current billing cycle.
The Easiest Way to Get a Horizon Care Management Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Horizon Care Management—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Loading pricing information...
Frequently Asked Questions
Be cautious when considering Horizon Care Management, as they may employ tactics to make cancellation difficult, such as requiring notice periods or imposing early-cancellation fees. Carefully review their terms of service, as there could be contract stipulations that lock you in for a set duration or complicate the cancellation process. Always ensure you understand the cancellation policy before committing.
Lack of satisfaction with services provided
Financial constraints making it difficult to maintain payments
Change in personal circumstances (e.g., moving, job loss)
Inadequate customer service responses
Perceived lack of value for the cost
Issues with accessibility to services offered
Difficulty navigating the billing process
Not using the service enough to justify cost
Switching to alternative providers with better offerings
Temporary need no longer being relevant
Account Number associated with the subscription
Email Address used for the account
Full Name of the account holder
Billing Address linked to the account
Reason for cancellation
Payment Method used for the subscription
Date of Last Charge
Customer Service Contact or form for cancellation request
Any Promotional Codes applied to the subscription
Terms of Service regarding cancellation policy
Before you cancel your Horizon Care Management subscription, consider that you will lose access to personalized care coordination and health management resources tailored to your needs. Additionally, ongoing support from care specialists will no longer be available, which can impact your access to essential services. Be aware of any cancellation policies, including potential fees or notice periods, and ensure you’ve downloaded any important documents or information you might need in the future.
Horizon Care Management allows members to cancel their subscription at any time with no cancellation fees. To cancel, members must provide written notice, which will take effect at the end of the current billing cycle.
To cancel your subscription for Horizon Care Management, you will need to log in, which requires your password. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://horizoncaremg.com/reset-password). If you need further assistance, you can also reach out to their customer support for help.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Horizon Care Management subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Horizon Care Management account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Horizon Care Management online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Horizon Care Management May Show Up On Your Statement As:
Horizon Care Management HorizonCareMgmt HCM Services HorizonCare HorizonCM HCM Billing Horizon Management Horizon Care
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Comments (0)
AU
Anonymous User
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
Comments (0)