IGMS is a platform designed to help property owners manage their short-term rentals easily. They offer a range of services like booking management, guest communication, and automated messaging to streamline the hosting experience. If you're receiving a bill from IGMS, it's likely for their subscription plan that helps you keep everything organized and running smoothly for your rental properties.
Cancelling a subscription to IGMS is relatively straightforward, requiring users to navigate the account settings. However, some users may find it slightly confusing to locate the cancellation option due to various features on the platform.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a IGMS subscription.
How to Cancel IGMS: Step by Step
If you purchased through igms.com:
Log in to your IGMS account at igms.com.
Navigate to your Account Settings by clicking on your profile icon in the top right corner.
Select Billing from the menu options.
Locate your current subscription details.
Click on the Cancel Subscription button.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation. Check your email to ensure that the cancellation has been processed.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your IGMS subscription.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions from the menu.
Locate your IGMS subscription.
Tap on Cancel Subscription.
Follow the on-screen instructions to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings (gear icon) in the top right corner.
Select Payments and then Manage Automatic Payments.
Find and select your IGMS subscription from the list.
Click on Cancel or Cancel Automatic Payments.
Confirm the cancellation when prompted.
If you purchased through Stripe:
Log in to your account at igms.com.
Go to the Billing section in your account settings.
Locate your subscription information.
Click on Cancel Subscription.
Follow the prompts to finalize the cancellation.
How to Contact IGMS
If you need assistance, here's how you can get in touch with IGMS's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a IGMS Refund
**Document everything**: Keep records of all communications for reference.
**Use clear and concise language**: State your request to cancel the subscription directly and without excessive details.
**Choose the right time**: Call during off-peak hours or right after billing cycles to minimize wait times.
**Escalate if necessary**: If you encounter resistance, politely ask to speak to a supervisor or manager.
**Mention competitors**: Referencing lower prices or better services from competitors can motivate a quicker cancellation.
**Leverage social media**: Post on platforms like Twitter or Facebook to attract attention if you're having trouble through traditional channels.
**Be persistent**: If your cancellation request is initially denied, follow up consistently until you receive confirmation.
**Cite user experiences**: If others had issues, referencing this might give weight to your request.
**Ask for confirmation**: Request a confirmation email or message to ensure your cancellation is processed.
**Know your rights**: Familiarize yourself with consumer rights regarding cancellations and mention them if necessary.
Why Do People Request Refunds from IGMS
Inadequate features that do not meet user needs
High cost relative to perceived value
Poor customer support experiences
Limited integration with other tools or services
Difficulty using the platform
Changes in business needs or priorities
Transitioning to a competitor offering better services
Billing errors or inconsistencies
Cancellation of property management presence
Maintenance issues that remain unresolved
Unsatisfactory return on investment (ROI)
Significant changes in terms of service
Increased competition in the market
Confusion over charges on the billing statement
Personal financial constraints affecting budget
IGMS Refund Script
Script
Copy
Dear IGMS, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About IGMS
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IGMS Refund Policy
IGMS offers a transparent cancellation policy, allowing members to terminate their subscription at any time. Users are billed on a monthly or annual basis, and cancellation will take effect at the end of the current billing cycle, ensuring access to services until the subscription period concludes.
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The Easiest Way to Get a IGMS Refund
If you're frustrated trying to cancel your subscription, membership, or bill from IGMS—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious of potential tricky cancellation processes with IGMS, such as requiring you to navigate through multiple steps or contact customer support directly instead of an easy online cancellation. Always check for any terms that might impose early-cancellation fees or lock-in periods, as these can unexpectedly extend your commitment and costs. Make sure to read the fine print in your subscription agreement to avoid any surprises that could make it harder to stop recurring charges.
Inadequate features that do not meet user needs
High cost relative to perceived value
Poor customer support experiences
Limited integration with other tools or services
Difficulty using the platform
Changes in business needs or priorities
Transitioning to a competitor offering better services
Billing errors or inconsistencies
Cancellation of property management presence
Maintenance issues that remain unresolved
Unsatisfactory return on investment (ROI)
Significant changes in terms of service
Increased competition in the market
Confusion over charges on the billing statement
Personal financial constraints affecting budget
Account email address
Password
Subscription type (monthly, yearly)
Billing information (last payment details)
Reason for cancellation
Cancellation confirmation instructions (if any)
Customer support contact (phone/email)
Date of cancellation request
Any outstanding invoices
Terms of service link
Before cancelling your IGMS subscription, be aware that you will lose access to key features such as automated messaging, multi-channel management, and advanced reporting tools that streamline your property management. Additionally, any scheduled tasks or upcoming features you've set may not be retained after cancellation. Check if there are any cancellation fees or notice periods, as these could affect your billing cycle. Finally, consider downloading any necessary reports or data before you cancel, as access to your account information will end.
IGMS offers a transparent cancellation policy, allowing members to terminate their subscription at any time. Users are billed on a monthly or annual basis, and cancellation will take effect at the end of the current billing cycle, ensuring access to services until the subscription period concludes.
Yes, you will need your password to cancel your subscription on IGMS. If you’ve forgotten your password, you can reset it using this link: [Reset Password](https://igms.com/reset-password). Once you've reset your password, you can easily log in and proceed with the cancellation.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your IGMS subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your IGMS account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel IGMS online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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