Crossrope offers a subscription membership that gives you full access to over 2,500 workouts and more than 35 fitness programs in their app, which works with smart jump ropes. The membership also includes features like automatic jump counting, real-time jump stats, challenges, and the ability to track your activity and sync it to Apple Health. You pay for the membership annually, and there's a 60-day risk-free trial so you can try it out before committing. The app is available on both iOS and Android devices, and while some basic features are free, the membership unlocks the full workout experience.
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Canceling a subscription to Jump Rope Training | Crossrope is relatively straightforward with clear instructions available for cancellation via iPhone, Android, PayPal, email, or directly on the Crossrope website. Users can manage their subscriptions through standard app store settings or their Crossrope profile, indicating a low to moderate effort, so a rating of 3 is appropriate given the clarity and multiple easy cancellation options.
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How to Cancel Jump Rope Training | Crossrope: Step by Step
If you purchased through Crossrope.com:
- Log into your Crossrope account by visiting the Crossrope website.
- Select the "Profile" icon or menu option.
- Go to the "Subscriptions" section.
- Find your active subscription and click on "Manage Subscription".
- Choose the option to "Cancel Subscription".
- Follow the prompts to complete the cancellation process.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID settings.
- Select "Subscriptions".
- Find your Crossrope subscription in the list.
- Tap on it, then select "Cancel Subscription".
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines) in the upper-left corner.
- Select "Subscriptions".
- Find your Crossrope subscription and tap on it.
- Tap "Cancel Subscription".
- Follow the instructions to confirm cancellation.
Tips & Tricks for Canceling Jump Rope Training | Crossrope
- Document every contact attempt with screenshots or emails as proof when trying to cancel or request a refund.
- Use multiple contact channels: email support, social media (including Twitter), and phone calls if available.
- Be very clear and firm in your language,
- Escalate by mentioning chargebacks
- Submit cancellation requests at least 24 hours before the next billing cycle
- Cancel through the app stores
- If using a form, complete all fields carefully
- Membership cancellations may require navigating to account settings under sections like "Billing," "Subscription," or "Payment."
- If no response, consider disputing charges with your bank or credit card as a last resort.
- Keep subscription active but inactive as a fallback to maintain proof of valid cancellation requests.
Jump Rope Training | Crossrope Customer Service Info
If you need assistance, here's how you can get in touch with Jump Rope Training | Crossrope's support team.
Cancel Jump Rope Training | Crossrope Script
Script
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Hello Crossrope Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue my membership at this time. I appreciate the services provided and the positive impact your program has had on my fitness journey. Thank you for your understanding, and I look forward to your confirmation of the cancellation.
Best regards,
Frequently Asked Questions
Crossrope Membership (subscription or one-time purchase) grants access to premium features, but if you cancel or the membership is terminated, access to these features ends immediately. Memberships auto-renew unless canceled, and you may cancel at any time. Refunds are eligible within a 60-day money-back guarantee if purchased on their website; purchases via App or Play Store must follow their refund policies.
To cancel your subscription on Jump Rope Training | Crossrope, you do need to log in to your Crossrope account, which means you will need your password or access to your account. If you've forgotten your password, you can reset it and receive a secure login link via email to regain access. You can reset your password by going to this link: https://www.crossrope.com/tools/recurring/get-subscription-access. This ensures your subscription cancellations are secure and authenticated.
- Product not meeting expectations: Customers may find the jump ropes or training program not aligning with their fitness goals or personal preferences.
- Product not being one’s style: Some users request returns because the ropes or training style do not suit their tastes.
- Dissatisfaction with customer service: Delays or lack of response to refund or return requests can frustrate customers, leading to cancellations.
- Price concerns: Some customers feel the product is overpriced compared to alternative fitness equipment.
- Limited use or interest: Customers may lose interest or not use the ropes enough to justify keeping the membership or product.
- Finding the program burdensome: Some find managing or keeping up with the program or membership inconvenient or more of a burden than benefit.
- Access loss on cancellation: Awareness that cancelling membership leads to loss of access to all membership content may dissuade some, but might prompt others who feel they won’t use it further.
Crossrope membership subscriptions may auto-renew unless you cancel, but you can cancel your membership or subscription at any time without being locked into a contract or facing early cancellation fees. However, if you cancel, you immediately lose access to all membership content and features. Additionally, there is a 60-day money-back guarantee if purchased through the website, but refunds for purchases made via the App or Play Store are handled by those platforms, not by Crossrope directly.
Before cancelling your Jump Rope Training subscription with Crossrope, be aware that you will lose access to all membership content immediately upon cancellation. This includes any exclusive training plans, instructional videos, and personalized workout features provided through the membership. Also, keep in mind that their refund policy does not apply to subscription products, so cancellations generally do not lead to refunds. If you decide to cancel, you can do so via the Google Play Store or app where you manage your subscriptions.
- Account login information (email and password) for Crossrope website or app store used for purchase
- Access to the correct platform (Crossrope website, Apple App Store/iTunes, or Google Play Store) where the subscription or membership was purchased
- Order or purchase confirmation details (may be needed for support inquiries or to verify eligibility for a refund)
- Subscription details (e.g., type of plan, renewal date, billing frequency)
- Following the platform-specific cancellation process:
- Via website: log into Crossrope store account, go to "Manage Subscriptions"
- Via App Store: manage or cancel in iTunes Account Settings
- Via Google Play: manage or cancel in Play Store Subscriptions page
- Awareness of refund and billing policy: must cancel within 60 days of website purchase to qualify for refund (for website purchases only; app store/Google Play have their own policies)
- Contact information for support if additional help needed: support@crossrope.com, text +1 919-899-1956, or call 1-888-547-8311 (Mon-Fri, 9am-3:30pm EST)
We've actually written a step by step guide on how to get a refund from Jump Rope Training | Crossrope. Check it out!
The Easiest Way to Cancel Jump Rope Training | Crossrope
If you’re frustrated trying to cancel your subscription, membership, or bill from Jump Rope Training | Crossrope—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Jump Rope Training | Crossrope?
JUMPROPE TRAINING, CROSSROPE, CROSSROPE APP, CROSSROPE SUBSCRIPTION, CROSSROPE MEMBERSHIP
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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