The Ultimate Step by Step Guide to Cancelling a Laithwaites Subscription or Membership (laithwaites.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Laithwaites is a wine delivery service that brings a wide selection of wines straight to your door. They offer fun subscription plans, allowing you to discover new wines every month based on your taste preferences. If you're seeing a charge from them, it's likely for one of these subscriptions or a recent order you placed. It's a great way to enjoy quality wines without the hassle of going to the store!
Cancelling a Laithwaites subscription is relatively straightforward, but it may require a phone call or navigating a customer service portal. Some users might find it slightly challenging due to potential hold times or the need to locate specific cancellation options.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Laithwaites subscription.
Call during off-peak hours: Try to call early in the morning or late in the afternoon when wait times are shorter.
Be prepared with account details: Have your account number and personal information ready to speed up the process.
Use calm and polite language: Being courteous can lead to more helpful responses from customer service representatives.
Express dissatisfaction: If you mention dissatisfaction with the service or product, they might offer incentives to keep you as a customer.
Ask for a supervisor: If the first representative is unhelpful, politely ask to speak to a supervisor to escalate your request.
Document the conversation: Keep notes of who you speak with and the time of the call in case of future disputes.
Request cancellation confirmation: After cancellation, ask for an email or written confirmation to avoid future billing issues.
Follow up if necessary: If you continue to receive bills after cancellation, contact them again and reference your previous conversation.
Leverage social media: Posting on platforms like Twitter can sometimes prompt quicker responses from customer service.
Be persistent: Don't hesitate to reach out multiple times if your request isn’t processed correctly.
Why Do People Request Refunds from Laithwaites
High costs: Members feel the subscription is too expensive.
Lack of usage: Not consuming enough wine to justify the monthly bill.
Quality issues: Dissatisfaction with the quality of wines received.
Change in preferences: Shift in taste or wine preference.
Delivery issues: Problems with delivery times or damaged products.
Not enough variety: Desire for more diverse options in selections.
Financial reasons: Need to cut back on expenses.
Customer service experience: Negative experiences with support when issues arise.
Moving: Relocation to an area not serviced by Laithwaites.
Temporary break: Wanting to take a pause instead of a permanent cancellation.
Laithwaites Refund Script
Script
Copy
Dear Laithwaites, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Laithwaites Refund Policy
Laithwaites allows members to cancel their subscriptions at any time without penalties. Cancellations can be made through the account settings on their website or by contacting customer service, ensuring a hassle-free process. Members can also opt to pause their subscription if they wish to resume later.
The Easiest Way to Get a Laithwaites Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Laithwaites—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be aware that Laithwaites may employ tactics such as making the cancellation process a bit convoluted or requiring you to speak with a customer service representative, which can delay the cancellation. Additionally, closely review the terms for any potential contract length or early-cancellation fees. Always check for clauses that might tie you into a longer commitment or make it difficult to cancel without incurring charges.
High costs: Members feel the subscription is too expensive.
Lack of usage: Not consuming enough wine to justify the monthly bill.
Quality issues: Dissatisfaction with the quality of wines received.
Change in preferences: Shift in taste or wine preference.
Delivery issues: Problems with delivery times or damaged products.
Not enough variety: Desire for more diverse options in selections.
Financial reasons: Need to cut back on expenses.
Customer service experience: Negative experiences with support when issues arise.
Moving: Relocation to an area not serviced by Laithwaites.
Temporary break: Wanting to take a pause instead of a permanent cancellation.
Account number
Email address
Billing address
Subscription details (type of membership)
Payment information (credit card details)
Reason for cancellation
Date of last payment
Confirmation number (if applicable)
Customer service contact (phone number or email)
Before cancelling your Laithwaites subscription, be aware that you will lose access to their curated wine selections and exclusive member-only offers. Additionally, you might miss out on personalized recommendations and the chance to explore new wines through their tasting notes and events. Check if there are any outstanding deliveries or payments that need to be settled, as these could impact your cancellation process. Finally, consider if there's an option to pause your subscription instead, as this can provide flexibility without losing your membership benefits.
Laithwaites allows members to cancel their subscriptions at any time without penalties. Cancellations can be made through the account settings on their website or by contacting customer service, ensuring a hassle-free process. Members can also opt to pause their subscription if they wish to resume later.
To cancel your Laithwaites subscription, you will need your password to access your account. However, if you've forgotten your password, you can easily reset it by visiting [this link](https://www.laithwaites.com/reset-password). Once you have access, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Laithwaites subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Laithwaites account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Laithwaites online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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