Lasumma is a company that helps you manage your monthly subscriptions and bills all in one place. They offer services to track, simplify, and even pay your bills, making it super easy to keep your finances organized. If you signed up for a subscription service or are using their bill management, you might see a charge from them. It's all about making sure you never miss a payment and can actually enjoy the services you subscribe to!
Cancelling a subscription is moderately straightforward, often requiring users to navigate online through an account or contact customer support. However, complications can arise if users are not clear on the steps involved or if support response times vary.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Lasumma subscription.
How to Cancel Lasumma: Step by Step
If you purchased through lasumma.com:
Go to lasumma.com.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions from the left menu.
Find the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Name at the top.
Select Subscriptions.
Find the Lasumma subscription you want to cancel.
Tap on the subscription.
Choose Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines).
Select Subscriptions.
Find your Lasumma subscription.
Tap on it and select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Select Payments.
Click on Manage Automatic Payments.
Find the Lasumma merchant from the list.
Click on it and select Cancel.
Confirm the cancellation.
If you purchased through a third-party site:
Login to the third-party site where you purchased your subscription.
Locate the Settings or Account section.
Look for a tab or link to Subscriptions.
Find the Lasumma subscription.
Select Cancel Subscription.
Follow any additional prompts to confirm your cancellation.
How to Contact Lasumma
If you need assistance, here's how you can get in touch with Lasumma's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Lasumma Refund
Know Your Rights: Familiarize yourself with consumer protection laws relevant to subscription cancellations.
Document Everything: Keep records of all communications and confirmations regarding your subscription.
Contact Customer Support: Reach out via live chat or phone for quicker responses, as email may take longer.
Be Polite but Firm: Use a calm tone and state your request clearly, avoiding emotional language.
Request a Supervisor: If the initial representative is unhelpful, ask to speak to a manager for escalation.
Timing Matters: Call at off-peak hours to avoid long wait times and to reach more accommodating representatives.
Try Different Channels: Use social media or public forums to voice your issue; companies often respond quicker to public complaints.
Inquire About Offers: Some users found success in mentioning competitor offers to get special cancellation deals.
Follow Up: If you don’t receive a confirmation of cancellation, reach out again to verify your status.
Cancel via Multiple Methods: Consider cancelling through the app, website, and customer support to ensure your request is processed.
Use a Cancellation Script: Prepare a concise script in advance detailing your request, which can help keep the conversation on track.
Check for Free Trials: If you’re in a trial period, inform them you don’t want to convert to a paid membership.
Watch for Charges: Monitor your bank account for any unexpected charges post-cancellation and dispute if necessary.
Why Do People Request Refunds from Lasumma
High monthly cost that doesn't fit budget
Lack of use or engagement with the service
Unsatisfactory customer service experience
Change in personal circumstances, such as relocation
Better alternatives available
Billing errors or confusion over charges
Access to features that were not utilized
Technical issues with the platform
Desire to simplify finances by reducing automatic payments
Seasonal usage or needing it only during certain times
Quality of content or offerings has declined
Lack of updates or new features
Lasumma Refund Script
Script
Copy
Dear Lasumma, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Lasumma
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Lasumma Refund Policy
Lasumma allows members to cancel their subscriptions at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring access until the next renewal date. No refunds are provided for partially used subscription periods.
Get help with your refund
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The Easiest Way to Get a Lasumma Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Lasumma—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when considering a subscription with Lasumma, as they may employ tactics like requiring a notice period or offering promotions that lock you in for a set time. Always read the fine print for any clauses about early-cancellation fees or complicated cancellation processes. Staying aware of these potential landmines can save you from being trapped in unwanted charges.
High monthly cost that doesn't fit budget
Lack of use or engagement with the service
Unsatisfactory customer service experience
Change in personal circumstances, such as relocation
Better alternatives available
Billing errors or confusion over charges
Access to features that were not utilized
Technical issues with the platform
Desire to simplify finances by reducing automatic payments
Seasonal usage or needing it only during certain times
Quality of content or offerings has declined
Lack of updates or new features
Email address associated with the account
Password for account access
Cancellation policy details
Subscription ID or invoice number
Reason for cancellation
Confirmation email of cancellation
Billing cycle information
Customer support contact information
Before canceling your Lasumma subscription, be aware that you will lose access to exclusive content like premium workouts and personalized training programs. Additionally, any ongoing access to community features and live classes will be terminated immediately upon cancellation. It's also important to check if you have any remaining credits or access to special offers that may be forfeited. Lastly, consider how cancellation may affect your progress toward fitness goals you've set within the platform.
Lasumma allows members to cancel their subscriptions at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring access until the next renewal date. No refunds are provided for partially used subscription periods.
Yes, you'll need your password to cancel your subscription on Lasumma. If you've forgotten your password, you can reset it by visiting [this link](https://lasumma.com/reset-password). Once you have your password, you can log in and proceed with the cancellation process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Lasumma subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Lasumma account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Lasumma online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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