Memrise is a language learning app that helps you learn over 20 languages using video clips from native speakers to improve your vocabulary, understanding, and speaking skills. They offer a subscription called Memrise Pro which gives you access to all the courses and extra features. The subscriptions are billed monthly and automatically renew unless you cancel. If you see charges from Memrise, it's likely because you signed up for this Pro Plan to get full access to their language courses.
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The cancellation process consists of logging into the account, accessing settings via the profile icon, and cancelling the auto-renewal, which is straightforward and well-documented. No complex steps or delays are involved, making it relatively easy for consumers to cancel.
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minutes to cancel a Learn Languages with Memrise subscription.
How to Cancel Learn Languages with Memrise: Step by Step
If you purchased through Apple:
- Open Settings and tap your Apple ID profile.
- Click Subscriptions and select English with Lingualeo.
- Click Cancel Subscription and confirm the cancellation.
- Alternatively, go to the App Store:
- Open App Store and tap your Profile.
- Select Subscriptions, choose English with Lingualeo, and click Cancel Subscription.
If you purchased through Google Play:
- Launch the Play Store app and click the hamburger menu icon.
- Select Subscriptions and tap English with Lingualeo.
- Click Cancel Subscription.
If you purchased through PayPal:
- Sign in to your PayPal Account and click Settings.
- Select Payments and click Manage Automatic Payments.
- Under the Automatic Payments tab, click English with Lingualeo or Lingualeo LLC.
- Click Cancel.
If you purchased directly on the Lingualeo website:
- Visit the Lingualeo website and log in to your account.
- Go to your profile or account page.
- Click Billings or Subscriptions.
- Click Cancel to remove your subscription.
Tips & Tricks for Canceling Learn Languages with Memrise
- Freeze your main payment card to block payments; when Memrise tries to charge and the payment fails, they often email you, providing an opportunity to cancel.
- Contact Memrise support directly on Reddit by tagging @MemriseSupport for faster assistance if self-service cancellation fails.
- Check alternate stores (Apple App Store or Google Play) subscriptions because sometimes the subscription is only visible and cancellable there, not on Memrise's website.
- Use polite but firm language emphasizing you want to stop all future charges immediately.
- Request confirmation emails of your cancellation for proof in case charges continue.
- Cancel just before the renewal date to avoid paying for an unnecessary extra period.
- Use the "restore purchases" button cautiously; some users reported it reactivated their subscription unexpectedly.
- Escalate to refund requests within 30 days if cancellation wasn’t successful and you were charged again, as Memrise offers a 30-day money-back guarantee for these cases.
- Document your cancellation attempts (screenshots, emails) to use if you need to dispute charges with your bank or card provider.
Learn Languages with Memrise Customer Service Info
If you need assistance, here's how you can get in touch with Learn Languages with Memrise's support team.
Cancel Learn Languages with Memrise Script
Script
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Hello,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription to Memrise, effective immediately. Unfortunately, I have found that I am no longer able to fully utilize the service, which is why I have decided to discontinue my membership.
Thank you for your understanding. I would appreciate your confirmation of the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Memrise subscriptions automatically renew unless canceled at least 24 hours before the end of the current period by selecting "Cancel Plan" in the Account tab of your profile settings. There is a 30-day money-back guarantee for Quarterly and Annual Plans if contacted within 30 days of activation, but no refund for Monthly Plans under this guarantee. Refunds are subject to specific conditions and requests are processed within 14 days; deleting the account or provider termination does not grant refunds for unused time.
To cancel your subscription for Learn Languages with Memrise, you need to log in to your Memrise account on a browser and go to your profile settings to cancel the auto-renewal. This implies you will need your account password to access your settings and cancel the subscription. If you do not remember your password, you can reset it using this URL: https://app.memrise.com/password/reset/. This way, you can regain access to your account and cancel your subscription easily.
- Lack of desired content: The app may not teach the specific vocabulary or phrases users want to learn.
- Limited variety of exercises: Users may find the exercises repetitive or insufficiently engaging.
- Lack of real-life interaction: The absence of conversational practice or interaction can reduce effectiveness.
- High cost or pricing concerns: Users may feel the subscription is not worth the price.
- Technical issues: Bugs, app crashes, or difficulty navigating the app can frustrate users.
- Loss of motivation or interest: Users might lose motivation over time or find the app does not hold their interest.
- Cancelled subscriptions not processed correctly: Billing errors or issues with cancellation processing can cause dissatisfaction.
- Preference for alternative learning methods: Users might switch to other apps or traditional learning methods they find more effective.
- Inadequate support or customer service: Difficulty getting help or resolving issues can lead to cancellations.
- Subscription auto-renewal surprises: Users may forget they subscribed and get charged unexpectedly.
Be aware that while you can cancel your Memrise subscription at any time through your account settings, subscription fees are typically non-refundable once the initial refund windows have passed. There is a 30-day money-back guarantee only for Quarterly or Annual plans if you contact them within 30 days of activation, and a legal 14-day cancellation right for all plans. Monthly plans do not qualify for the 30-day guarantee, and refunds are not given for renewal payments or if you delete your account with an active subscription, which means you could lose any remaining subscription time without refund if you aren't careful.
Before cancelling your Learn Languages with Memrise subscription, it's important to know that once you cancel, your paid features will remain active until the end of your current membership period. For example, if you cancel halfway through an annual subscription, you will still have access until the end of that year. After your subscription expires, you will lose access to Memrise Pro features such as advanced learning skills, difficult words practice, offline mode, and other premium content. Additionally, if your subscription is managed through Apple or Google, cancellation must be done through those platforms respectively, and you can check your membership status there. Knowing these points ensures you can plan your learning without sudden loss of access to premium features.
- Login credentials (email and password to access your account)
- Access to the platform where you subscribed (Memrise website, Lingualeo website, iOS App Store, Google Play Store, or PayPal)
- Locate subscription management section ("Billing", "Subscription", "Payment", "Manage account", or "Settings")
- Name and type of subscription (e.g., Memrise Pro, Lingualeo Premium)
- Account information (such as account/user ID if requested by support)
- Email address linked to your subscription (especially if contacting support)
- Device/platform info (iOS, Android, Web, or PayPal, depending on where you subscribed)
- Cancel at least 24 hours before renewal to avoid additional charges
- Reason for cancellation (may be requested, but usually optional)
- Confirmation of cancellation (keep a receipt, screenshot, or confirmation email after canceling)
- Support contact details (in case you are unable to cancel through self-service: for example, android@lingualeo.com)
We've actually written a step by step guide on how to get a refund from Learn Languages with Memrise. Check it out!
The Easiest Way to Cancel Learn Languages with Memrise
If you’re frustrated trying to cancel your subscription, membership, or bill from Learn Languages with Memrise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Learn Languages with Memrise?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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