Lockaway Storage - Shaenfield offers both indoor and outdoor storage units, as well as parking spaces for vehicles like RVs, boats, and cars. They provide features like climate-controlled units, drive-up access, and a Bluetooth smart entry system for easy and secure access. Customers can rent month-to-month and pay bills online, making it super convenient, and there’s even a 10% military discount for active service members. So if you see a bill from them, it’s likely for renting a storage unit or parking space with easy monthly payments.
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To cancel a subscription or membership with Lockaway - Shaenfield, the user simply needs to contact the facility or company office via phone or email. The information is clearly provided, making the process straightforward and not difficult, hence a difficulty rating of 3 out of 10.
Estimated Time
On average, it takes
5 minutes
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00
minutes to cancel a Lockaway - Shaenfield subscription.
How to Cancel Lockaway - Shaenfield: Step by Step
If you purchased through Credit Card:
- Visit the Lockaway Storage website at lockaway-storage.com.
- Log into your account using your credentials.
- Navigate to the "Account" section.
- Locate the subscription or membership you wish to cancel.
- Select the option to cancel your subscription.
- Confirm the cancellation by following the prompts provided on the screen.
- If needed, check your email for a confirmation of the cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to your "Account Settings".
- Click on "Payments" and then select "Manage Pre-Approved Payments".
- Find Lockaway Storage in the list.
- Select Lockaway Storage and click on "Cancel" to terminate the subscription.
- Confirm the cancellation when prompted.
If you purchased through a Third-Party Service:
- Identify the third-party service (like Stripe, etc.) you used to set up your payment.
- Log into the third-party service account.
- Locate the subscription management section.
- Find Lockaway Storage in your subscriptions list.
- Select the option to cancel the subscription.
- Follow any prompts to confirm the cancellation.

Tips & Tricks for Canceling Lockaway - Shaenfield
- Be persistent: Repeatedly contact through multiple channels like phone, email, and in-person visits if possible.
- Use firm, clear language: State explicitly that you want to cancel and do not want further charges.
- Request written confirmation of the cancellation for your records.
- Escalate the issue by asking to speak to a supervisor or manager if the front-line staff don’t comply.
- Leverage your bank by blocking future payments or disputing charges if the company continues billing after cancellation requests.
- Cancel near billing cycle end to avoid unnecessary charges.
- Document all communication with dates and times, as it helps if disputes escalate.
- Check for any specific cancellation instructions mentioned in user forums or past customer complaints and follow those if effective.
- Remain calm but firm, emphasizing that you will escalate to external bodies if not resolved.
Lockaway - Shaenfield Customer Service Info
If you need assistance, here's how you can get in touch with Lockaway - Shaenfield's support team.
Cancel Lockaway - Shaenfield Script
Script

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Dear Lockaway Storage Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription, as I no longer require the storage service. I appreciate the service provided thus far but have decided to downsize my storage needs.
Please confirm that my subscription has been cancelled and that no further charges will be applied to my account. Thank you for your assistance with this matter.
Best regards.
Frequently Asked Questions
Lockaway - Shaenfield's policy states that no refunds or substitutions are permitted upon cancellation. Additional restrictions, taxes, and fees, including administrative fees, may apply. The policy indicates reservations can be canceled but does not provide explicit detail on subscription or billing cancellation steps.
To cancel your subscription or rental at Lockaway Storage - Shaenfield, you will likely need to contact them directly, either by phone or through their contact form on their website. It appears that managing your account online may require logging in with a password. If you do need your password to log in and manage your rental, you can reset it at this URL: https://www.lockaway-storage.com/login. This is the best approach since Lockaway Storage does not explicitly state a cancellation process without authentication, so having your password or speaking to customer support will be necessary.
- Financial hardships leading to inability to pay for the storage unit.
- Relocation or moving to a new home, causing people to temporarily store items but eventually cancel when items are moved.
- Forgetting about the storage unit due to auto-deducted rent and low incentive to access or check the unit.
- Divorce or major life changes prompting people to downsize and cancel storage.
- Extended hospitalization or imprisonment causing longer-term absence from accessing the unit.
- Untimely death of the renter resulting in unit abandonment or cancellation.
- Difficulty deciding what to do with stored items, especially if items are precious or the homeowner has no space.
- Laziness or procrastination leading people to keep the storage unit as long as affordable before finally cancelling.
- Lost keys or unit information making it hard to access and thus decide to cancel.
Lockaway Storage operates mostly on month-to-month rental contracts without long-term lock-ins, allowing you to cancel your membership or subscription typically at any time. However, be aware that while you can terminate auto pay by contacting the facility directly, any declined payments may result in penalty fees and potentially lead to lien enforcement as per the rental contract. Also, promotions and discounts apply only to full month's rent and cannot be refunded or substituted if you cancel early, so you may face non-refundable fees if you use these offers. There is no explicit mention of early cancellation fees or long-term contracts in their terms, but careful review of the rental contract is recommended as lien enforcement and administrative fees could apply.
Before cancelling your subscription, membership, or bill with Lockaway - Shaenfield, it's important to know that you will lose access to your storage unit after your contract ends and payments cease. You must notify the facility and settle any outstanding payments to avoid late fees or potential auctioning of your stored belongings. The company must give you advance notice regarding any rental term changes or rent increases, and if you fall behind on payments, they are required to provide written notice before taking actions like auctioning your items. Remember, once cancelled, you no longer have rights to access or use your unit, so ensure you remove all belongings prior to cancellation.
- Full Name (First and Last)
- Email Address associated with the account
- Mobile Phone Number linked to your account
- Facility Name (Lockaway - Shaenfield)
- Unit Number (if applicable)
- State and City where the facility is located
- Reason for Cancellation (optional, but may be requested)
- Account Verification Details (if further security confirmation is required)
We've actually written a step by step guide on how to get a refund from Lockaway - Shaenfield. Check it out!
The Easiest Way to Cancel Lockaway - Shaenfield
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.