The Ultimate Step by Step Guide to Cancelling a Loomly Subscription or Membership (loomly.com)
By
Bella K.
|
Published
June 30, 2025
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Updated
July 18, 2025
Loomly is a social media management platform that helps people and teams plan, create, and schedule posts on platforms like Facebook, Instagram, and Twitter. They offer tools for collaboration, content ideas, and tracking how posts perform. Loomly has subscription plans that can be paid monthly or yearly; monthly payments are billed every month and can be canceled anytime, while yearly payments are charged upfront with a 25% discount but you commit for a full year. If you see charges from Loomly, itâs likely for one of these social media management subscriptions you or your team signed up for.
The cancellation process is straightforward and can be completed online within the Loomly account settings. It involves a few simple steps such as signing in, navigating to billing, and clicking cancellation, which is generally easy to accomplish without additional support.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Loomly subscription.
How to Cancel Loomly: Step by Step
If you purchased through Loomly.com:
Log in to your Loomly account.
Go to the Account Settings.
Select the Subscription tab.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through iOS App Store:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find Loomly in the list and tap on it.
Tap Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon and select Subscriptions.
Find Loomly in your subscription list.
Tap on Cancel Subscription.
Follow the prompts to complete the cancellation.
How to Contact Loomly
If you need assistance, here's how you can get in touch with Loomly's support team.
Initiate cancellation through Loomly account's billing settings promptly to avoid automatic renewal.
Document all cancellation attempts including screenshots and confirmation emails for proof.
Use clear, firm language such as âI am requesting immediate cancellationâ or âPlease confirm cancellation and stop billing.â
Follow up persistently if no confirmation is received or if charges continue after cancellation.
Request refunds promptly if charges occur after cancellation, citing company policies or payment disputes.
Escalate communication to Loomly support supervisors if frontline support is unresponsive or unhelpful.
Cancel well before the billing cycle's renewal date to ensure the cancellation is processed in time.
Seek leverage by mentioning potential disputes through payment providers or consumer protection agencies if Loomly resists cancellation or refunds.
Check for any linked third-party payment platforms that might continue billing and cancel there as well.
Join and post in relevant forums for advice and shared tactics if difficulties arise during cancellation.
Why Do People Request Refunds from Loomly
Drastic price increase with subscription cost jumping by 400% to 600%, making it too expensive for many users.
Automatic enrollment into higher billing tiers without explicit opt-in or consent leading to dissatisfaction.
Lack of lower-priced plans which makes Loomly unaffordable for small businesses and freelancers.
Poor customer experience and unmet expectations with the platform's features and user interface.
Users finding better alternatives with more modern social media features, straightforward UI, and flexible pricing (e.g., SocialPilot, Socialpost, Recurpost).
Loomly not displaying clear pricing upfront on their pricing page causing frustration.
Perception of company arrogance due to sudden price hikes and poor communication about changes.
Loomly Refund Script
Script
Copy
Dear Loomly, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Loomly Refund Policy
Loomly's subscription cancellation policy requires users to cancel their subscription before the end date to avoid unwanted charges. After cancellation, users can continue using Loomly until the next billing date but will no longer be able to edit calendars after that period. Cancellation is done via the Billing tab in Account Settings, and it is recommended to cancel at least 24 hours before the billing date and confirm the cancellation via email.
The Easiest Way to Get a Loomly Refund
If youâre frustrated trying to cancel your subscription, membership, or bill from Loomlyâor if you didnât even realize you were being chargedâChargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and weâll take care of the rest.
Frequently Asked Questions
Loomly requires a commitment period for yearly subscription plans, where you pay upfront for the full year and cancelling early prevents auto-renewal but does not provide a refund for the remaining months. Monthly plans can be cancelled anytime, but you must cancel at least 24 hours before the next billing date to avoid being charged for the next cycle, and you continue to have access until the end of the paid period. There are no early cancellation fees, but partial refunds or credits for unused time or plan changes are not offered, so it's important to be mindful of the timing of cancellation to avoid unwanted charges.
Drastic price increase with subscription cost jumping by 400% to 600%, making it too expensive for many users.
Automatic enrollment into higher billing tiers without explicit opt-in or consent leading to dissatisfaction.
Lack of lower-priced plans which makes Loomly unaffordable for small businesses and freelancers.
Poor customer experience and unmet expectations with the platform's features and user interface.
Users finding better alternatives with more modern social media features, straightforward UI, and flexible pricing (e.g., SocialPilot, Socialpost, Recurpost).
Loomly not displaying clear pricing upfront on their pricing page causing frustration.
Perception of company arrogance due to sudden price hikes and poor communication about changes.
Loomly account login credentials (username/email and password) to access your account.
Access to the Billing/Subscription page via Account Settings after logging in.
Knowledge of the primary subscriber/plan holder (cancellation is only available to the subscriber, not all users.)
Completion of any required cancellation prompts or questionnaires Loomly may present during the process.
Your account's registered email address (used to receive cancellation confirmation).
Sufficient time before the next billing date (recommended: cancel at least 24 hours before renewal to avoid charges).
Retain the cancellation confirmation email for proof of termination.
Contact Loomly support if you do not receive a confirmation email or face issues canceling.
Before cancelling your Loomly subscription, know that once you cancel, you and all other users under your subscription will no longer be able to edit calendars. You must cancel before the end date of your subscription to avoid unwanted charges, and note there is no option to pause subscriptions. After cancellation, you can continue using Loomly until your next billing date. It's important to cancel at least 24 hours prior to your billing date and expect an email confirmation of your cancellation; if you don't receive it, contact Loomly support.
Loomly's subscription cancellation policy requires users to cancel their subscription before the end date to avoid unwanted charges. After cancellation, users can continue using Loomly until the next billing date but will no longer be able to edit calendars after that period. Cancellation is done via the Billing tab in Account Settings, and it is recommended to cancel at least 24 hours before the billing date and confirm the cancellation via email.
To cancel your Loomly subscription, you need to sign in to your Loomly account first, which means you will need your password. Canceling the subscription is done through the Billing tab in your Account Settings after logging in. If you don't remember your password, you can reset it using this link: https://app.loomly.com/account/password/new. So, yes, having access to your password is necessary to cancel your subscription on Loomly.
We've actually written a step by step guide on how to get a refund from Loomly. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Loomly subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Loomly account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Loomly online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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