Mercado Urbano is a vibrant platform that connects you with local vendors offering fresh produce, handmade goods, and unique artisanal items. They provide subscription services for regular deliveries, making it easy for you to enjoy fresh products right at your doorstep. If you signed up for a subscription, that's why you might notice a billing charge from them each month!
Cancelling a subscription can be moderately challenging due to potential delays in responses and unclear cancellation procedures. Users may need to navigate through customer service or follow specific instructions that are not immediately evident.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Mercado Urbano subscription.
How to Cancel Mercado Urbano: Step by Step
If you purchased through Facebook:
Log in to your Facebook account.
Go to the top right corner and click on the downward arrow.
Select Settings & Privacy from the dropdown menu.
Click on Settings.
In the left sidebar, click on Payments.
Under Subscriptions, find your Mercado Urbano subscription.
Click on Manage next to the subscription.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through a Credit Card:
Log in to your online banking account linked to the card.
Find the section for Recurring Payments or Subscriptions.
Locate your Mercado Urbano payment.
Select the Cancel option next to the subscription.
Confirm the cancellation.
If you purchased via PayPal:
Log in to your PayPal account.
Go to the settings gear icon.
Select Payments.
Click on Manage pre-approved payments.
Select Mercado Urbano from the list.
Click on Cancel to stop your subscription.
If you purchased through iOS/Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find and tap on your Mercado Urbano subscription.
Tap Cancel Subscription.
Confirm the cancellation.
If you purchased through Android/Google Play:
Open the Google Play Store app.
Tap the profile icon at the top right.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate your Mercado Urbano subscription.
Tap Cancel Subscription and follow the prompts.
If you purchased through a Gift Card:
Contact Mercado Urbano customer support via Facebook Messenger.
Let them know that you wish to cancel a subscription purchased with a gift card.
Follow their instructions to complete the cancellation.
How to Contact Mercado Urbano
If you need assistance, here's how you can get in touch with Mercado Urbano's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Savings Calculator
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Savings over 5 years from cancelling your $15/month subscription
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Tips and Tricks for Getting a Mercado Urbano Refund
Act quickly: Cancel during the trial period to avoid charges.
Use the right language: Be clear and concise; state that you wish to cancel and provide your account details.
Escalate if necessary: If the first agent isn’t helpful, politely ask to speak with a supervisor.
Be persistent: Follow up if you don’t receive confirmation of the cancellation.
Timing matters: Call during off-peak hours to reduce wait times.
Document everything: Keep records of your conversations and cancellation confirmations.
Leverage social media: If you face issues, post publicly on platforms like Twitter for quicker responses.
Use email: Sometimes sending a cancellation request via email can get better results.
Share experiences: Use forums to discuss techniques that worked for you and get advice from others.
Be courteous: A polite tone can sometimes lead to a smoother cancellation process.
Ask for a confirmation email: Always request a confirmation of your cancellation in writing.
Why Do People Request Refunds from Mercado Urbano
Financial constraints due to unexpected expenses.
Lack of time to utilize the membership benefits.
Quality of products not meeting expectations.
Change in dietary preferences or lifestyle choices.
Inconvenience of location or delivery options.
Customer service issues that went unresolved.
Overwhelmed by choices and unable to decide.
Moving to a new area where services aren't available.
Dissatisfaction with the frequency of deliveries.
Preference for local shopping instead of subscriptions.
Mercado Urbano Refund Script
Script
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Dear Mercado Urbano, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Mercado Urbano Refund Policy
Mercado Urbano allows members to cancel their subscriptions at any time with a 30-day notice. Upon cancellation, users will continue to have access to services until the end of the billing cycle, ensuring they get the full value of their payment.
The Easiest Way to Get a Mercado Urbano Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Mercado Urbano—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Mercado Urbano may employ tactics like auto-renewal clauses or require a notice period before cancellation, making it tricky to end your subscription immediately. Additionally, there could be early cancellation fees or lock-in contracts that keep you tied to payments longer than expected. Always read the fine print and clarify cancellation policies to avoid unexpected charges.
Financial constraints due to unexpected expenses.
Lack of time to utilize the membership benefits.
Quality of products not meeting expectations.
Change in dietary preferences or lifestyle choices.
Inconvenience of location or delivery options.
Customer service issues that went unresolved.
Overwhelmed by choices and unable to decide.
Moving to a new area where services aren't available.
Dissatisfaction with the frequency of deliveries.
Preference for local shopping instead of subscriptions.
Account Information: Username or email associated with the account
Subscription Details: Type of subscription or membership
Order Number: Specific order or transaction number
Payment Method: Details of the payment method used (credit card, PayPal, etc.)
Reason for Cancellation: Reason for wanting to cancel the subscription
Contact Information: Phone number or alternative email for follow-up
Cancellation Confirmation: Request for confirmation of cancellation
Before cancelling your Mercado Urbano subscription, consider the benefits you'll lose, such as exclusive access to unique products, discounts from local vendors, and updates about special events. Additionally, check if there are any outstanding charges or contracts that might affect your cancellation process. Remember, cancelling might also mean missing out on community engagement and support for local businesses that let you discover new items. Be sure to review any cancellation policies to avoid unexpected fees.
Mercado Urbano allows members to cancel their subscriptions at any time with a 30-day notice. Upon cancellation, users will continue to have access to services until the end of the billing cycle, ensuring they get the full value of their payment.
To cancel your subscription for Mercado Urbano, you will need your password. If you've forgotten it, you can reset it using this link: [Reset Password](https://www.facebook.com/login/identify). Make sure to check your email for the reset instructions, and you should be able to proceed with your cancellation smoothly.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Mercado Urbano subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Mercado Urbano account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Mercado Urbano online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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