Ministry of Scent is a company that offers perfume samples and full bottles. They provide $5 perfume samples plus $5 shipping, and when you buy a full bottle, you get $10 off, redeeming the sample cost. They also have sample sets and limited edition sets available. Although they offer a subscription to get access to limited releases and new scents updates via email, there is no clear evidence of a recurring subscription billing directly from their site. So if you see a charge, it might be for sample purchases or one-time orders of perfumes or sets.
Cancellation instructions are not detailed on Ministry of Scent's official site, but indirect information suggests contacting via email for returns and refunds, which is straightforward. The availability of customer support contact makes canceling a subscription relatively easy, though not instantaneously clear from the website itself.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Ministry of Scent subscription.
How to Cancel Ministry of Scent: Step by Step
If you purchased through credit card:
Log in to your account on the Ministry of Scent website.
Navigate to the "Account" section.
Locate the "Subscriptions" tab.
Select the subscription you wish to cancel.
Click on the "Cancel Subscription" button.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the "Settings" (gear icon).
Select the "Payments" tab.
Click on "Manage pre-approved payments".
Select Ministry of Scent from the list.
Click on "Cancel" to stop the subscription.
If you purchased a gift card:
Contact customer service at orders@ministryofscent.com.
Request an email confirmation of the gift card cancellation.
If you purchased through Apple App Store:
Open the App Store on your device.
Select your account profile in the top right corner.
Tap on "Subscriptions".
Locate Ministry of Scent subscription.
Tap "Cancel Subscription" and confirm.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select "Payments & subscriptions".
Tap on "Subscriptions".
Find Ministry of Scent subscription.
Tap "Cancel subscription" and follow the instructions.
How to Contact Ministry of Scent
If you need assistance, here's how you can get in touch with Ministry of Scent's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
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Loss if you keep paying
-$0
$800
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Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Ministry of Scent Refund
Persistently email support at support@scentbird.com requesting cancellation and account deletion; responses can take up to 24 hours.
If website or app cancellation options are missing or broken, try a direct cancellation link: https://www.scentbird.com/profile/subscription-status?oneStepCancelSubscription=1.
Use PayPal or bank to cancel automatic payments or dispute unauthorized charges if direct cancellation fails.
Be aware the cancellation process is intentionally confusing; watch for small print options like "continue to cancellation" after "skip month" in the app or site.
Escalate by threatening complaints to the Better Business Bureau for persistent support refusal.
Document all communications and keep copies of cancellation requests in case disputes are needed.
As a last resort, report to the FTC at https://reportfraud.ftc.gov/ if you believe the company is acting fraudulently.
Phone support numbers have been tried: (916) 445-1245, (800) 952-5210, but success varies.
Timing: Send cancellation emails earlier in the billing cycle to avoid being charged for the next month.
Use clear, firm language in emails stating you want your subscription and account cancelled immediately and no further charges authorized.
Why Do People Request Refunds from Ministry of Scent
Non-receipt of purchased products: Customers report not receiving expensive perfume bottles they ordered.
Refusal to provide refunds or replacements: Ministry of Scent declines refunds even when product delivery is disputed, citing tracking and signature confirmation.
Disputes over package delivery: Disagreement on whether packages were signed for, especially under special circumstances like COVID-19 protocols.
Poor customer service: Customers feel the business is unhelpful and refuses to resolve issues amicably.
Concerns about fraud risk: Business cites risk of fraud as a reason for not refunding tracked and delivered orders.
Customer dissatisfaction with resolution offers: Discounts or free consultations offered as compromise may be rejected by customers.
Difficulty in canceling subscriptions: Some customers report challenges in unsubscribing, lack of cancellation support or contact options.
Ministry of Scent Refund Script
Script
Copy
Dear Ministry of Scent, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Ministry of Scent Refund Policy
Ministry of Scent's recurring or deferred purchase membership/subscription automatically charges your payment method at the listed prices, frequency, and dates until the order is fulfilled or you cancel, if cancellation is permitted. By continuing with the subscription, you agree to this cancellation policy. Specific cancellation instructions or terms are not explicitly detailed on their website.
The Easiest Way to Get a Ministry of Scent Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Ministry of Scent—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Ministry of Scent does not clearly advertise straightforward subscription cancellation policies on their official website, and there is no easily accessible information about canceling subscriptions, contracts, or early cancellation fees. Customer feedback and complaints indicate potential challenges with straightforward refunds or disputes concerning purchases. Therefore, be cautious as you may face difficulties or additional hurdles if you try to cancel or dispute charges, though no explicit lock-ins or early cancellation fees are publicly disclosed.
Non-receipt of purchased products: Customers report not receiving expensive perfume bottles they ordered.
Refusal to provide refunds or replacements: Ministry of Scent declines refunds even when product delivery is disputed, citing tracking and signature confirmation.
Disputes over package delivery: Disagreement on whether packages were signed for, especially under special circumstances like COVID-19 protocols.
Poor customer service: Customers feel the business is unhelpful and refuses to resolve issues amicably.
Concerns about fraud risk: Business cites risk of fraud as a reason for not refunding tracked and delivered orders.
Customer dissatisfaction with resolution offers: Discounts or free consultations offered as compromise may be rejected by customers.
Difficulty in canceling subscriptions: Some customers report challenges in unsubscribing, lack of cancellation support or contact options.
Name associated with the account or subscription
Email address used for the purchase or subscription
Order number or reference (if applicable)
Account details (if you have an online account)
Reason for cancellation (if requested by support)
Contact method (such as emailing orders@ministryofscent.com or info@ministryofscent.com)
Date of desired cancellation (optional for some services)
Before cancelling a subscription or membership with Ministry of Scent, it's important to know that you will lose access to any subscription-specific features, such as exclusive access to niche fragrances and sample ordering options. You may also forfeit any store credits or discounts associated with your membership. Additionally, be aware that once a subscription is cancelled, you will no longer be eligible for benefits like free shipping on orders over $75 and special pricing on full bottles. Plan your cancellation carefully to avoid losing perks or valuable credits.
Ministry of Scent's recurring or deferred purchase membership/subscription automatically charges your payment method at the listed prices, frequency, and dates until the order is fulfilled or you cancel, if cancellation is permitted. By continuing with the subscription, you agree to this cancellation policy. Specific cancellation instructions or terms are not explicitly detailed on their website.
To cancel your subscription with Ministry of Scent, you typically need to manage your account through their official website, which usually requires logging in with your password. However, Ministry of Scent also provides customer support via phone (415.896.4665) and email (info@ministryofscent.com), which you can contact for assistance with cancellation if you do not remember your password. If you need to reset your password, you can usually do this through the login page on their website, although a specific reset link was not found directly. It’s best to reach out to their support to guide you through the process if you are unable to log in.
We've actually written a step by step guide on how to get a refund from Ministry of Scent. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Ministry of Scent subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Ministry of Scent account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Ministry of Scent online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Ministry of Scent May Show Up On Your Statement As:
MINISTRYOFSCENT MINISTRYOFSCENT.COM MINISTRY OF SCENT
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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