Can I Cancel Moment Keeper at Any Time?

Be cautious, as Moment Keeper may have terms that make cancellation less straightforward than it seems. Look out for any lock-in periods, notice requirements, or potential early-cancellation fees that could trap you into paying longer than intended. Always read the fine print to avoid surprise charges when you decide to cancel.

Why Do People Cancel Moment Keeper?

High costs associated with monthly fees.Not using the service frequently enough.Service does not meet expectations.Better alternatives available on the market.Technical issues or frustrations with the platform.Poor customer support experiences.Changes in personal budget or financial circumstances.Lack of new content or updates.Desire for a break from all subscriptions.Account sharing with family or friends leading to underuse.Privacy concerns regarding data usage.

What Information Do I Need to Cancel Moment Keeper?

Account email address associated with the subscriptionPassword for the accountSubscription type (e.g., monthly, yearly)Last payment date or billing cyclePayment method used (credit card, PayPal, etc.)Order confirmation number or invoice IDReason for cancellation (if required)Contact information for customer service (if needed)

What Should I Know Before Cancelling Moment Keeper?

Before canceling your Moment Keeper subscription, be aware that you will lose access to all premium features, including personalized timelines and exclusive content collections. Any moments you've added may no longer be retrievable, and you’ll miss out on future updates and community interactions. Additionally, check if there are any ongoing billing cycles, as cancellations may take effect immediately or at the end of the current billing period. Consider whether you’d like to backup any memories or data before proceeding.

What is Moment Keeper's Cancellation Policy?

Moment Keeper allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to services will continue until the end of the current billing cycle, with no further charges incurred thereafter.

Do I Need My Moment Keeper Password to Cancel?

To cancel your subscription with Moment Keeper, you'll need to log into your account, which requires your password. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://momentkeeper.com/reset-password). Please make sure to have your login details handy to complete the cancellation process.

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How To Cancel Your Moment Keeper Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published November 6, 2025

Last updated on November 9, 2025

4 min read

Difficulty

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Canceling a subscription to Moment Keeper involves navigating their website and potentially dealing with customer support, which can complicate the process. While it's not the hardest task, it may require some effort and could lead to frustration for some users.

Estimated Time

On average, it takes 00 20 minutes to cancel a Moment Keeper subscription.

How to Contact Moment Keeper

If you need assistance, here's how you can get in touch with Moment Keeper's support team.

Phone

The phone is not available.

support@momentkeeper.com

Site

https://momentkeeper.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Moment Keeper Refund Policy

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Moment Keeper subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Moment Keeper account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Moment Keeper online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.