Can I Cancel OnStar at Any Time?

You can cancel your OnStar subscription at any time by calling their number, pressing the blue OnStar button in your vehicle, or using other cancellation methods provided. However, be aware that while you may receive refunds for any unused prepaid whole months or days, there are no refunds if the payment was included in the purchase or lease price of your vehicle. Additionally, reactivating the service after cancellation may incur reactivation fees, and you should notify OnStar if you sell or transfer your vehicle to avoid continued charges. There are no long-term lock-ins or early cancellation fees specified, but be mindful of these conditions.

Why Do People Cancel OnStar?

Misleading free trial offers with conditional extended trial periods tied to yearly plans.Confusing cancellation methods, with conflicting information about how to actually cancel the subscription.Frequent aggressive marketing through emails and mail to re-subscribe after letting subscriptions lapse.High cost concerns regarding monthly fees for various OnStar internet and data plans.Distrust and frustration due to fears of unauthorized continued charges or data collection after cancellation.Sales tactics involving pressure to enroll or continue services, often at vehicle purchase.Confusing plan details and benefits leading to customer dissatisfaction and cancellations.Limited or difficult cancellation options online or by phone, leading to fears of being trapped in subscriptions.

What Information Do I Need to Cancel OnStar?

OnStar account number Vehicle Identification Number (VIN) Name registered to the OnStar account Contact phone number associated with the account Reason for cancellation (optional but may be requested) Date the vehicle was sold, traded, or totaled (if applicable) Details of the plan to be canceled (e.g., plan name or type)

What Should I Know Before Cancelling OnStar?

Before canceling your OnStar subscription, there are important things to consider. You will lose access to all app features dependent on OnStar, such as using the key fob functionality in the app, checking your vehicle's range and status, and remotely locking or unlocking your vehicle. Wi-Fi sharing and anything accessed via the OnStar button in your car will also stop working. However, some MyChevrolet app features, including key fob functions and vehicle status visibility, may continue for up to five years on newer models. Additionally, mobile hotspot and cellular data services will stop unless separately maintained. Note that only OnStar can fully deactivate the car's Wi-Fi SSID broadcast.

What is OnStar's Cancellation Policy?

OnStar allows you to cancel your membership anytime online or by calling 1.888.4ONSTAR. There are no refunds for prepaid plans or plans included with vehicle purchase or lease, but you can use the remaining subscription term from the cancellation date, and services will continue until the end of the current billing period.

Do I Need My OnStar Password to Cancel?

To cancel your OnStar subscription, you do not necessarily need your password. You can cancel your plan by simply pushing the blue OnStar button in your vehicle to speak directly with an Advisor or by calling OnStar at 1.888.466.7827. This phone support allows cancellation without requiring online login credentials, so a password is not mandatory. However, if you want to manage your account or possibly cancel online, you will need your password. If you forget your password, you can reset it at this link: https://my.onstar.com/forgotPassword

Can I Get a Refund from OnStar?

We've actually written a step by step guide on how to get a refund from OnStar. Check it out!

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How To Cancel Your OnStar Subscription (2026)

This article and service are not officially affiliated with OnStar

Bella Khan, Subscription Cancellation Expert

Published January 30, 2026

Last updated on April 9, 2026

5 min read

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Users can cancel OnStar subscriptions either by calling a dedicated phone number or using the online MyChevrolet app with prompts to guide the cancellation process. While calling an advisor is straightforward, some users report occasional difficulty and extra time needed due to call routing or insistence, but the online option simplifies it largely.

Estimated Time

On average, it takes 00 15 minutes to cancel a OnStar subscription.

How to Contact OnStar

If you need assistance, here's how you can get in touch with OnStar's support team.

Phone

The phone is not available.

The email is not available.

Site

The site is not available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your OnStar subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your OnStar account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel OnStar online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

OnStar May Show Up On Your Statement As:

GM ONSTAR 888-4ONSTAR MI OnStar 888-4ONSTAR MIDEBIT CARD PURCHASE OnStar 888-4ONSTAR MI: OnStar 888-4ONSTAR MIDebit Purchase - visa Onstar 888-4onstar Mi ONSTAR PERSONAL CALLING ATT ONSTAR W RECURRING ONSTAR DATA PLAN - AT& 888-4ONSTAR MI Debit Purchase - Visa Onstar 888-4onstar Mi ONSTAR 888-4ONSTAR ONSTAR 888-4ONSTAR MI 48090 US ONSTARONSTAR 888-4ONSTAR MI 48243 US ONSTAR 888-4ONSTAR MI