How to Cancel an Outsource Live Chats Subscription
The Ultimate Step by Step Guide to Cancelling an Outsource Live Chats Subscription or Membership (outsourcelivechats.com)
By
Bella K.
|
Published
August 19, 2025
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Updated
August 20, 2025
Outsource Live Chats helps businesses by providing friendly and professional live chat support for their websites. They offer subscription plans where companies can easily manage their customer service without the hassle of hiring in-house staff. If you see a billing from them, it’s likely for the monthly service that makes sure your favorite online store answers questions quickly and keeps customers happy!
The cancellation process is somewhat straightforward but may require navigating through customer service options. Users may encounter wait times or need assistance, adding to the complexity.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Outsource Live Chats subscription.
How to Cancel Outsource Live Chats: Step by Step
If you purchased through the Outsource Live Chats website:
Log in to your account on outsourcelivechats.com.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email for your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon) in the top right corner.
Select Payments from the menu.
Click on Manage Pre-approved Payments.
Locate Outsource Live Chats in the list.
Select the merchant and click on Cancel to stop future payments.
A confirmation will be sent to your email.
If you purchased through Stripe:
Visit the Stripe billing management page.
Log in with your account credentials.
Find the subscription related to Outsource Live Chats.
Click on the subscription to open details.
Select Cancel Subscription.
Confirm the cancellation when prompted.
An email will confirm the cancellation.
If you purchased through Apple App Store:
Open the Settings app on your Apple device.
Tap on your name at the top (Apple ID).
Select Subscriptions.
Locate the subscription for Outsource Live Chats.
Tap on the subscription and then tap Cancel Subscription.
You will receive a confirmation notification on your device.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find the subscription for Outsource Live Chats.
Tap on the subscription and select Cancel Subscription.
Confirm the cancellation when prompted.
A confirmation email will be sent to your Google Account email.
How to Contact Outsource Live Chats
If you need assistance, here's how you can get in touch with Outsource Live Chats's support team.
Tips and Tricks for Getting a Outsource Live Chats Refund
Be **polite** but **firm**: Start the conversation with a friendly attitude while clearly stating your intention to cancel.
Use the phrase **"I want to cancel my subscription"** early in the conversation to set the tone.
Ask specific questions to **confirm cancellation**: Inquire about the steps they will take to ensure your subscription is canceled.
Be prepared to **wait on hold**: Call during less busy times (midweek mornings) to avoid long wait times.
If offered a **retention deal**, ask if the deal can apply to a friend or family member instead to express disinterest in continuing.
**Escalate** the situation by asking to speak with a supervisor if the initial representative is unhelpful.
Keep a record of your **conversation**: Take notes during the call regarding what was said and any confirmation numbers provided.
Use **email** communication if the live chat is unproductive; it provides a written trail of your cancellation request.
Send a **follow-up email** after the call, repeating your request and asking for written confirmation of the cancellation.
Check back for any **unauthorized charges**: Regularly monitor your bank statements to ensure the cancellation has been processed.
Why Do People Request Refunds from Outsource Live Chats
Financial Constraints - Budget cuts or unexpected expenses.
Change in Business Needs - Services no longer align with current operations.
Lack of Usage - Services not utilized frequently enough to justify the cost.
Quality of Service - Dissatisfaction with service quality or responsiveness.
Better Alternatives - Finding more competitive offerings from competitors.
Unsatisfactory Customer Support - Poor experiences with customer service representatives.
Contractual Obligations - Restrictions or penalties in existing contracts.
Company Restructuring - Organizational changes affecting service requirements.
Technical Issues - Frequent problems or downtime with the service.
Personal Preference - Shift in personal or business philosophy regarding outsourcing.
Outsource Live Chats Refund Script
Script
Copy
Dear Outsource Live Chats, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Outsource Live Chats Refund Policy
Outsource Live Chats offers a flexible cancellation policy where members can cancel their subscription at any time without any penalties. However, cancellations must be made before the next billing cycle to avoid charges for the upcoming month.
The Easiest Way to Get a Outsource Live Chats Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Outsource Live Chats—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Outsource Live Chats may employ tactics like requiring a notice period or having auto-renewal clauses that complicate immediate cancellations. Always check for any terms that could impose early-cancellation fees or lock-in contracts, which could create financial penalties if you decide to leave their service abruptly. Thoroughly review the fine print before subscribing to avoid unwanted surprises.
Financial Constraints - Budget cuts or unexpected expenses.
Change in Business Needs - Services no longer align with current operations.
Lack of Usage - Services not utilized frequently enough to justify the cost.
Quality of Service - Dissatisfaction with service quality or responsiveness.
Better Alternatives - Finding more competitive offerings from competitors.
Unsatisfactory Customer Support - Poor experiences with customer service representatives.
Contractual Obligations - Restrictions or penalties in existing contracts.
Company Restructuring - Organizational changes affecting service requirements.
Technical Issues - Frequent problems or downtime with the service.
Personal Preference - Shift in personal or business philosophy regarding outsourcing.
Account email address
Subscription plan details
Order confirmation number
Full name on the account
Billing address
Payment method used
Date of last payment
Reason for cancellation
Customer support contact information
Terms and conditions
Before cancelling your subscription to Outsource Live Chats, remember that you will lose access to your live chat support feature, which can significantly impact customer engagement and satisfaction. Additionally, any custom integrations or analytics tools that you’ve set up will be disabled, potentially hindering your operational efficiency. Make sure to review any ongoing commitments or contracts, as cancelling sometimes comes with penalties or requires a notice period. Lastly, consider backing up any important chat data you might need for future reference.
Outsource Live Chats offers a flexible cancellation policy where members can cancel their subscription at any time without any penalties. However, cancellations must be made before the next billing cycle to avoid charges for the upcoming month.
Yes, you will need your password to cancel your subscription for Outsource Live Chats. If you've forgotten your password, you can easily reset it by visiting [this link](https://outsourcelivechats.com/reset-password). Once you have access, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Outsource Live Chats subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Outsource Live Chats account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Outsource Live Chats online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Outsource Live Chats May Show Up On Your Statement As:
Outsource Live Chats OutsourceLiveChats.com OLC Services OLC Payment Live Chat Service Outsource Live Chat Payment
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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