ParentGiving offers a subscription service that makes it easy to get adult diapers and incontinence supplies delivered right to your home on a regular schedule. When you subscribe, you get discounts like 10% off on dry direct products and 5% off on other items, plus free shipping on orders over $79. You can cancel anytime after the first two charges, and they also let you use reward points to save even more. Basically, if you're seeing a charge from ParentGiving, it's likely for this convenient subscription service that helps manage home care supplies discreetly and affordably.
The cancellation can be done online through multiple options including a link in an email or logging into an account, and also by calling customer service during business hours. The process is relatively straightforward but requires prior payments before cancellation is allowed, and customer service hours limit immediate cancellation via phone.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a parentgiving subscription.
How to Cancel parentgiving: Step by Step
If you purchased through parentgiving.com:
Log into your account on the Parentgiving website.
Go to the Customer Portal page.
Select the Manage Subscription option.
Follow the prompts to cancel your subscription.
If you purchased through Customer Service:
Call Customer Service at 1-888-746-2107.
Be prepared to provide your account information.
Request to cancel your subscription.
How to Contact parentgiving
If you need assistance, here's how you can get in touch with parentgiving's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a parentgiving Refund
Document every interaction with customer service via email or chat to have proof of cancellation requests.
Use clear, firm language like "I am requesting immediate cancellation to avoid further charges" to signal seriousness.
Request confirmation emails for your cancellation for reference.
Cancel subscriptions through the original platform (Apple Store, Google Play, or website) if possible, as it can be harder for companies to dispute.
Call during off-hours or weekdays to reach less busy agents who might be more helpful.
Escalate promptly by asking to speak to a supervisor or manager if the first rep is unhelpful.
Mention consumer protection laws or chargeback rights if they refuse to cancel.
Use social media to publicly ask for cancellation as some companies respond faster to protect their brand.
Check billing cycle dates and try to time cancellation just before a new billing period begins to avoid unwanted charges.
Keep an eye on bank or credit card statements after cancellation to dispute any unexpected charges quickly.
Why Do People Request Refunds from parentgiving
Financial constraints leading to inability to continue payments
Lack of usage or value perceived from the membership or subscription
Unwanted or unexpected charges causing dissatisfaction
Poor customer service experiences prompting cancellation
Finding a better alternative service or product elsewhere
Temporary need for the subscription that has ended
Technical difficulties impacting usage
Change in personal circumstances such as moving or lifestyle changes
Disappointment with content or service quality
Desire to reduce overall expenses and simplify finances
parentgiving Refund Script
Script
Copy
Dear parentgiving, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
parentgiving Refund Policy
Parentgiving's subscription cancellation policy allows cancellations online only after the first two charges have been processed. Before the second recurring order, you may cancel by calling Customer Service. After the first two payments, cancellations can be made via a confirmation link, account login, or Customer Service. They also allow changes, skips, or cancellations of each order up to midnight ET before shipping. Parentgiving may cancel subscriptions with 24 hours' notice, and no refunds are given for conduct violations or misuse.
The Easiest Way to Get a parentgiving Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from parentgiving—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
You cannot cancel your subscription online until after the first two charges have been processed, which is a key restriction to be aware of. If you want to cancel before the second recurring payment, you must do so by calling their customer service. Additionally, cancellations or changes must be made by midnight prior to the next scheduled shipment, and there are no refunds if termination is due to policy violations or misuse, so it's important to act promptly and be aware of these conditions.
Financial constraints leading to inability to continue payments
Lack of usage or value perceived from the membership or subscription
Unwanted or unexpected charges causing dissatisfaction
Poor customer service experiences prompting cancellation
Finding a better alternative service or product elsewhere
Temporary need for the subscription that has ended
Technical difficulties impacting usage
Change in personal circumstances such as moving or lifestyle changes
Disappointment with content or service quality
Desire to reduce overall expenses and simplify finances
Order confirmation link from subscription order confirmation email (if cancelling via email link)
Login credentials (email and password) to access your Parentgiving account (if cancelling online)
Access to the account dashboard and navigation to the Manage Subscription section (for self-service cancellation)
Customer Service phone number (if cancelling by phone): 1-888-746-2107 (Mon–Thu 9am–8pm, Fri until 5pm)
Personal identifying information such as your name, order number, email address, or subscription details (if cancelling by phone, to verify your identity)
Payment information or subscription details (to confirm which subscription is being cancelled, especially if you have multiple subscriptions)
Before cancelling your subscription with Parentgiving, it's important to know that you can cancel after the first two charges have been processed. Once cancelled, you will lose access to the recurring delivery of the product or service you subscribed to, as the subscription items will no longer be sent. Additionally, any offers or discounts that applied to your subscription will no longer be available. Parentgiving may also cancel subscriptions at their discretion with prior notice. Consider that cancellation is final and will stop your recurring involvement with their products or services.
Parentgiving's subscription cancellation policy allows cancellations online only after the first two charges have been processed. Before the second recurring order, you may cancel by calling Customer Service. After the first two payments, cancellations can be made via a confirmation link, account login, or Customer Service. They also allow changes, skips, or cancellations of each order up to midnight ET before shipping. Parentgiving may cancel subscriptions with 24 hours' notice, and no refunds are given for conduct violations or misuse.
To cancel your subscription on Parentgiving (parentgiving.com), you will need to log in to your account, which requires your password. If you don't remember your password, you can reset it easily using their password recovery page here: https://www.parentgiving.com/account. There is no indication of phone or unauthenticated chat support that would allow cancellation without logging in first.
We've actually written a step by step guide on how to get a refund from parentgiving. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your parentgiving subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your parentgiving account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel parentgiving online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Comments (0)
AU
Anonymous User
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)