2 - Log in to your account using your email and password.
3 - Navigate to your account settings by clicking on your profile icon.
4 - Locate the Subscription Management section.
5 - Find the subscription you wish to cancel and click on Manage Subscription.
6 - Select the option to Cancel Subscription.
7 - Follow the prompts to confirm your cancellation.
How to Cancel ProKids on Apple (App Store)
1 - Open the Settings app on your Apple device.
2 - Tap on your name at the top of the screen.
3 - Select Subscriptions.
4 - Find the ProKids subscription from the list.
5 - Tap on the subscription, then select Cancel Subscription.
6 - Confirm your cancellation.
How to Cancel ProKids on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the three horizontal lines (menu) in the upper left corner.
3 - Select Subscriptions.
4 - Find your ProKids subscription.
5 - Tap on the subscription and select Cancel Subscription.
6 - Follow the prompts to confirm your cancellation.
How to Cancel ProKids on PayPal
1 - Log in to your PayPal account at paypal.com.
2 - Click on Settings (gear icon) in the upper right corner.
3 - Select Payments from the menu.
4 - Click on Manage Pre-approved Payments.
5 - Find ProKids in the list of merchants.
6 - Select the ProKids entry and click on Cancel to stop future payments.
How to Cancel ProKids on a different third-party platform
1 - Log in to your account on that specific platform.
2 - Go to the Account/Settings section.
3 - Find Subscriptions or Billing settings.
4 - Locate the ProKids subscription.
5 - Select Cancel Subscription.
6 - Follow any necessary prompts to confirm your cancellation.
ProKids is a great organization that helps kids learn and grow through fun, educational programs. They offer various services, including classes and activities designed to boost children's skills and confidence. If you notice a charge from them, it’s likely for a subscription or billing related to your child's participation in these enriching programs.
Cancelling a subscription often requires navigating through the website or contacting customer service, which can be confusing for some users. However, clear instructions are typically provided, making the process manageable for most people.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a ProKids subscription.
How to Contact ProKids
If you need assistance, here's how you can get in touch with ProKids's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a ProKids Refund
Document Everything: Keep records of all interactions, including dates and names of representatives.
Be Polite but Firm: A respectful tone often yields better results, even when frustrated.
Use Specific Language: Clearly state that you want to cancel the subscription to avoid any confusion.
Call Instead of Email: Many users found that speaking to a person directly helped expedite the process.
Ask for a Supervisor: If the first representative is unhelpful, request to escalate the situation to a manager.
Timing Matters: Call during non-peak hours to avoid long wait times and get better service.
Monitor the Clock: Be aware of subscription billing dates to cancel before the next charge.
State Financial Hardship: Some users found mentioning financial difficulties helped persuade representatives.
Explore Promotions: If offered a discount or additional features, consider negotiating for a better deal before cancellation.
Follow Up in Writing: Send a confirmation email after cancellation for proof and to ensure there’s a written record.
Use Social Media: Sometimes airing grievances publicly can prompt quicker responses from the company.
Be Aware of Free Trials: If on a free trial, make sure to cancel before it converts to a paid subscription.
Why Do People Request Refunds from ProKids
Financial constraints impacting ability to pay.
Unsatisfactory services not meeting expectations.
Relocation making participation difficult.
Change in personal circumstances, such as job loss or family changes.
Membership benefits no longer being utilized.
Health issues preventing involvement.
Preference for other programs or organizations.
Perceived lack of value in offerings.
Inconvenient scheduling or timing of events.
Desire for a more customized experience not available from ProKids.
ProKids Refund Script
Script
Copy
Dear ProKids, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About ProKids
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ProKids Refund Policy
ProKids allows members to cancel their subscription at any time. Members must submit a cancellation request through their account settings or contact customer service, and any remaining benefits will cease at the end of the current billing cycle.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a ProKids Refund
If you're frustrated trying to cancel your subscription, membership, or bill from ProKids—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious of any vague cancellation policies or requirements to contact customer service directly, as these can make it more difficult to cancel quickly. Additionally, watch for potential early cancellation fees or terms that lock you in for a certain period, which could lead to unexpected charges despite your intention to cancel. Always read the fine print to understand any obligations before you sign up.
Financial constraints impacting ability to pay.
Unsatisfactory services not meeting expectations.
Relocation making participation difficult.
Change in personal circumstances, such as job loss or family changes.
Membership benefits no longer being utilized.
Health issues preventing involvement.
Preference for other programs or organizations.
Perceived lack of value in offerings.
Inconvenient scheduling or timing of events.
Desire for a more customized experience not available from ProKids.
Account Holder Name
Email Address associated with the account
Billing Address
Subscription Type or Membership Level
Account Number or ID
Reason for Cancellation
Last Payment Date
Payment Method used for the subscription
Contact Information for follow-up
Before cancelling your ProKids subscription, be aware that you will lose access to valuable resources like interactive learning tools and expert advice tailored for child development. Additionally, any progress made in personalized learning paths may be lost, and you won’t receive updates on new content or events. Make sure to check if there are any remaining benefits or upcoming sessions you still want to utilize before proceeding with cancellation.
ProKids allows members to cancel their subscription at any time. Members must submit a cancellation request through their account settings or contact customer service, and any remaining benefits will cease at the end of the current billing cycle.
To cancel your ProKids subscription, you will need to provide your password for authentication. If you've forgotten your password, you can easily reset it by visiting [this link](https://prokids.org/reset-password). For additional assistance, you may also reach out to their support team, who can guide you through the process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your ProKids subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your ProKids account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel ProKids online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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