Quip is a company that makes dental care easy and fun! They offer subscription services for toothbrushes and toothpaste that get delivered right to your door, so you never run out. You can choose plans that suit your needs, whether it's just a toothbrush replacement or refills for toothpaste and floss. If you see a charge from them, it's likely for your ongoing subscription to keep your smile bright!
Canceling a subscription with Quip is relatively straightforward, but may require navigating their online platform which could cause some frustration for less tech-savvy users. While not overly difficult, there may be a few steps involved that can slightly complicate the process.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Quip subscription.
How to Cancel Quip: Step by Step
If you purchased through quip.com:
Go to the quip.com website.
Log in to your account using your email and password.
Navigate to the Account section.
Select Manage Subscription.
Locate the option for Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email once the cancellation is processed.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Choose your Quip subscription from the list.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Choose Subscriptions.
Find and select your Quip subscription.
Tap on Cancel subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through Amazon:
Log in to your Amazon account.
Go to Your Account.
Select Your Subscribe & Save Items.
Locate the Quip subscription.
Choose Manage Subscription.
Click on Cancel Subscription.
Confirm the cancellation when prompted.
How to Contact Quip
If you need assistance, here's how you can get in touch with Quip's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Quip Refund
Be direct when you contact customer support—clearly state you're looking to cancel.
Use the live chat option if available; responses can be quicker than emails.
Contact them right after a billing cycle has closed to avoid being charged for another month.
Ask if there are any promotions or discounts available that might convince you to stay, sometimes they offer deals if you express a desire to cancel.
Keep your language calm and polite, mentioning you're not satisfied with the service can help open dialogue.
If you encounter resistance, ask to speak to a supervisor—they may have more authority to help with cancellations.
Use social media to your advantage—sometimes a public post can lead to quicker resolutions.
Document everything; keep a record of chats, emails, or calls in case you need to refer back.
Timing matters; try cancelling on a weekday during business hours when representatives are usually more available.
If all else fails, consider disputing the charge with your bank or credit card company as a last resort.
Why Do People Request Refunds from Quip
Cost: Monthly fees are too high.
Lack of use: Not utilizing the product as expected.
Quality issues: Dissatisfaction with the product's performance or quality.
Better alternatives: Found a competing product that offers more features.
Changes in needs: No longer need the service or product.
Poor customer service: Negative experiences with support or service.
Technical issues: Frequent problems or glitches with the service.
Billing errors: Issues with charges or billing frequency.
Subscription fatigue: Overwhelmed by multiple subscriptions and want to cut back.
Gift or trial expiration: Subscription was temporary or a gift and not wanted long-term.
Quip Refund Script
Script
Copy
Dear Quip, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Quip
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Quip Refund Policy
Quip allows members to cancel their subscription at any time through their account settings. Upon cancellation, users will continue to have access to their benefits until the end of the current billing cycle, after which no further charges will occur.
Get help with your refund
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The Easiest Way to Get a Quip Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Quip—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be aware that Quip may have specific terms regarding cancellations, such as requiring you to cancel before the next billing cycle to avoid being charged again. There could also be promotional periods or discounts that might lock you in for a certain time, and if you're on a subscription that includes trial periods, cancelling too late could result in unexpected charges. Always double-check their cancellation policy in the terms of service for any hidden fees or conditions.
Cost: Monthly fees are too high.
Lack of use: Not utilizing the product as expected.
Quality issues: Dissatisfaction with the product's performance or quality.
Better alternatives: Found a competing product that offers more features.
Changes in needs: No longer need the service or product.
Poor customer service: Negative experiences with support or service.
Technical issues: Frequent problems or glitches with the service.
Billing errors: Issues with charges or billing frequency.
Subscription fatigue: Overwhelmed by multiple subscriptions and want to cut back.
Gift or trial expiration: Subscription was temporary or a gift and not wanted long-term.
Account Email: The email address associated with the Quip account.
Password: The password for logging into the Quip account.
Subscription Type: The specific type of subscription (e.g., individual, family).
Billing Cycle: Information on the current billing cycle or renewal date.
Order Number: If applicable, the order confirmation number for the subscription.
Payment Method: Details of the payment method used for the subscription.
Cancellation Policy: Awareness of the cancellation terms and conditions.
Customer Support Contact: Contact information for Quip customer support for assistance.
Before cancelling your Quip subscription, be aware that you'll lose access to features such as the refill plan for brush heads and toothpaste, which ensures you're never without essential items. Additionally, any personalized progress tracking and the ability to sync your brushing habits with the app will be unavailable. Keep in mind that you may still have access to your account for a short period after cancellation, allowing you to retrieve any saved information.
Quip allows members to cancel their subscription at any time through their account settings. Upon cancellation, users will continue to have access to their benefits until the end of the current billing cycle, after which no further charges will occur.
Yes, you will need your password to cancel your Quip subscription. If you've forgotten your password, you can reset it using this link: [Reset Password](https://quip.com/reset-password). Once you've logged in, you can manage your subscription settings directly.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Quip subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Quip account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Quip online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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