RentMoola is a convenient service that helps you pay your rent and other bills online. They make it easy to set up automatic payments or subscriptions, so you never miss a due date. Plus, you can earn rewards while paying your bills, making it a win-win for renters! If you see a charge from them, it’s likely for your rent payment or any other monthly bills you’ve set up through their platform.
Cancelling a subscription with RentMoola can be somewhat confusing due to their policies and procedures, making it less straightforward than some other services. However, it is achievable with clear instructions and customer support available to assist if needed.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a RentMoola subscription.
How to Cancel RentMoola: Step by Step
If you purchased through RentMoola directly:
Log in to your RentMoola account at rentmoola.com.
Navigate to the Account Settings section.
Click on Subscriptions or Billing tab.
Locate the active subscription you wish to cancel.
Click on Cancel Subscription.
Follow the on-screen prompts to confirm your cancellation.
You will receive a confirmation email for your cancellation.
If you purchased through Apple:
Open the App Store on your iPhone or iPad.
Tap on your profile picture at the top right corner.
Select Subscriptions.
Find the RentMoola subscription in the list.
Tap on it and choose Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Profile icon at the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate and select RentMoola subscription.
Click on Cancel subscription.
Follow the prompts to confirm and cancel.
If you purchased through PayPal:
Log in to your PayPal account at paypal.com.
Go to the Settings gear icon.
Select Payments.
Click on Manage automatic payments.
Find RentMoola in the list of merchants.
Click on it and select Cancel.
Confirm your cancellation when prompted.
How to Contact RentMoola
If you need assistance, here's how you can get in touch with RentMoola's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a RentMoola Refund
Contact Customer Service via the app or their website early in the day for potentially quicker response times.
Be Direct and Polite: Clearly state that you want to cancel your subscription without getting sidetracked.
Use Specific Language: Include phrases like "I want to cancel" instead of "I’m thinking about canceling" to convey decisiveness.
Ask About Confirmation: Request a confirmation email of the cancellation to ensure it’s processed.
Check for Auto-Renewal settings in your account and disable them to avoid future charges.
Escalate if Needed: If the first representative can’t help, ask to speak to a supervisor for further assistance.
Email Communication: If phone support is ineffective, describe your issue in an email and keep a record for reference.
Timing is Key: Try to cancel just before the billing cycle resets to avoid any complications with charges.
Leverage Social Media: Sometimes, reaching out via Twitter or Facebook can get quicker attention from customer support.
Stay Persistent: If at first, it doesn’t work, don’t hesitate to follow up multiple times until it’s resolved.
Document Everything: Keep notes of names, dates, and all interactions in case you need to reference them later.
Why Do People Request Refunds from RentMoola
High fees associated with payment processing.
Lack of usage of services offered by RentMoola.
Changes in financial situation making it difficult to afford the service.
Unsatisfactory customer service experiences.
Difficulty navigating the platform or app.
Better alternatives found that offer similar services.
Moving to a different location that doesn’t accept RentMoola.
Technical issues experienced with the platform.
Annoying marketing emails and notifications.
Desire for more flexibility in payment options.
RentMoola Refund Script
Script
Copy
Dear RentMoola, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About RentMoola
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RentMoola Refund Policy
RentMoola offers the flexibility to cancel your membership at any time, allowing users to manage their subscriptions according to their needs. To avoid being charged for the next billing cycle, cancellations should be completed before the renewal date. Users can easily cancel their subscription through their account settings.
Get help with your refund
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The Easiest Way to Get a RentMoola Refund
If you're frustrated trying to cancel your subscription, membership, or bill from RentMoola—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
When considering cancelling your RentMoola subscription, be cautious of potential pitfalls like confusing cancellation procedures or unclear refund policies. Some users may encounter early cancellation fees or locked-in terms that can delay their ability to stop payments immediately. Always read the fine print in your agreement to avoid unnecessary charges or complications.
High fees associated with payment processing.
Lack of usage of services offered by RentMoola.
Changes in financial situation making it difficult to afford the service.
Unsatisfactory customer service experiences.
Difficulty navigating the platform or app.
Better alternatives found that offer similar services.
Moving to a different location that doesn’t accept RentMoola.
Technical issues experienced with the platform.
Annoying marketing emails and notifications.
Desire for more flexibility in payment options.
Account Number or User ID
Email Address associated with the account
Full Name of the account holder
Billing Address
Payment Method used for the subscription
Reason for Cancellation
Date of Subscription or Membership Start
Confirmation Number for previous transactions (if applicable)
Contact Number for follow-up
Any relevant communication regarding the subscription
Before cancelling your RentMoola subscription, be aware that you will lose access to features like automated rent payments, customizable reminders, and detailed payment history. Additionally, any promotional offers or discounts associated with your membership will no longer be available. Remember to check your billing cycle, as cancelling before the end of a cycle might result in lost benefits or fees. Finally, consider reaching out to customer service for any early cancellation penalties or to ensure you have all your payment records saved.
RentMoola offers the flexibility to cancel your membership at any time, allowing users to manage their subscriptions according to their needs. To avoid being charged for the next billing cycle, cancellations should be completed before the renewal date. Users can easily cancel their subscription through their account settings.
Yes, you will need your password to cancel your RentMoola subscription. If you've forgotten your password and need to reset it, you can do so [here](https://rentmoola.com/forgot-password). If you have any trouble, feel free to reach out to their customer support for assistance.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your RentMoola subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your RentMoola account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel RentMoola online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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