Rezi Resume Builder is a tool that helps you create job-ready resumes and cover letters, with features powered by AI to make the process easier and faster. They offer a free plan that lets you try building a resume without needing a credit card. If you want more features, like unlimited resume builds and resume reviews, you can subscribe to their Pro Plan for $29 per month or buy a one-time Lifetime Plan for $149. Either way, they have a 100% money-back guarantee if you're not happy with the service, and billing is managed through your Rezi account online.
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The cancellation process is straightforward and can be done via the user profile or account menu by following simple steps on the website, with no need for contacting support or additional verification steps. The user just needs to log in, navigate to account settings, and confirm cancellation by choosing a reason and clicking a downgrade button.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Rezi Resume Builder subscription.
How to Cancel Rezi Resume Builder: Step by Step
If you purchased through Rezi directly:
- Login to your account at https://app.rezi.ai/login.
- Click on My Profile in the left sidebar.
- Go to the Account tab at the top of your screen.
- Scroll down to the Cancel Subscription section.
- Click the red Cancel button.
- Choose a reason for cancellation and click the Downgrade button.
If you purchased through the Account menu:
- Login to your account at https://app.rezi.ai/login.
- Click on your account email in the top right corner.
- Select Account from the drop-down list.
- Scroll down to the Cancel Subscription section.
- Click the red Cancel button.
- Choose a reason for cancellation and click the Downgrade button.
If you need assistance, here's how you can get in touch with Rezi Resume Builder's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Rezi Resume Builder Refund
- Persistently email multiple support addresses: hello@rezi.io, support@rezi.io if ignored initially.
- Use the chatbot repeatedly to try to trigger a response from a human.
- Clearly state you are being charged despite cancellation attempts to prompt urgency.
- Express dissatisfaction with customer service and the subscription to strengthen your case.
- Post publicly on Reddit or forums about your cancellation struggles to get attention.
- Attempt cancellation immediately after renewal to ensure you stop further charges.
- Document all contacts with dates and times for evidence if disputing.
- Threaten to dispute charges with your bank or payment provider if you do not get a response.
- Regularly check your account/app for any new or hidden cancellation options.
- Be firm and clear about your intent for immediate cancellation and no further charges.
- Login to your Rezi account and go to My Profile > Account tab > Cancel Subscription section to use the official cancellation button and provide a reason.
- Download all important documents before cancelling as access may end immediately after cancellation.
- If you bought a Lifetime plan, be aware features end immediately upon cancellation; otherwise, service continues until the billing cycle ends.
- Use a polite but firm script when contacting support, clearly stating you want to cancel, reasons, and refund requests if applicable.
Why Do People Request Refunds from Rezi Resume Builder
- Cancellation issues: Users report difficulty canceling subscriptions, with buttons not working or unintended upgrades.
- Unexpected charges: Being charged even after attempting to cancel; need to switch to free accounts before subscription expiry.
- Poor customer support communication: Delayed or no responses from support regarding cancellations or refunds.
- Unsatisfactory resume service: Complaints about bland, slow, or minimal resume feedback and long turnaround times.
- Refund processing problems: Delays or complications in receiving promised refunds after cancellations.
- Secured employment: Cancelling because users have successfully found a job and no longer need the service.
- Taking a break from job searching: Users pause their subscription when not actively job hunting.
Rezi Resume Builder Refund Script
Script
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Dear Rezi Resume Builder, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Rezi Resume Builder Refund Policy
Rezi Resume Builder allows you to cancel your subscription either through "My Profile" or the "Account" menu. After cancellation, your account will downgrade to the Rezi Free plan at the end of the current billing cycle, and future payments will stop. Canceling or downgrading revokes access to upgraded features and deletes all but one document, with Pro features accessible until the subscription period ends. Lifetime plan cancellations are immediate and irreversible.
The Easiest Way to Get a Rezi Resume Builder Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Rezi Resume Builder—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.