Secret Sales is an online shopping platform that offers exclusive discounts on top brands, giving customers access to limited-time sales on clothing, accessories, and more. When you sign up for their service, you can subscribe to get notifications about great deals tailored to your taste. If you're seeing a charge from them, it’s likely for your membership that helps you save on stylish finds!
Canceling a subscription with Secret Sales can be somewhat straightforward, as they provide online options for cancellation. However, some users may face difficulties if they cannot easily find the cancellation option or if there are multiple offers or memberships intertwined.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Secret Sales subscription.
How to Cancel Secret Sales: Step by Step
If you purchased through secretsales.com:
Go to secretsales.com and log into your account.
Navigate to the Account Settings section.
Select Subscriptions from the menu.
Find the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find and select the Secret Sales subscription.
Tap Cancel Subscription and confirm the cancellation.
You will receive an email confirming your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the Secret Sales subscription.
Tap Cancel Subscription and follow the prompts to confirm.
You will receive a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon).
Select Payments.
Click on Manage Automatic Payments.
Find and select Secret Sales.
Click on Cancel to stop the subscription.
You will receive a confirmation of the cancellation via email.
How to Contact Secret Sales
If you need assistance, here's how you can get in touch with Secret Sales's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Secret Sales Refund
Contact customer service via chat for quicker responses compared to email.
Be calm and polite when explaining you want to cancel; it increases your chance of success.
Have your account details ready, including any relevant order numbers, for quicker processing.
Use phrases like "lack of usage" or "financial reasons" to avoid pressure from retention tactics.
Request a confirmation email once cancellation is processed to ensure there's a record.
Try calling during off-peak hours (mid-morning or late evening) to reach less busy representatives.
Escalate to a supervisor if the initial representative is unhelpful; they often have more authority.
Utilize social media (Twitter, Facebook) to air complaints; public visibility can prompt a faster resolution.
Check for cancellation traps in your account settings and avoid them by navigating directly through customer service.
Document all communications in case there are future disputes about the cancellation.
Request a callback if hold times are long; this saves time and effort.
Why Do People Request Refunds from Secret Sales
High costs that don't fit within budget.
Limited selection of desirable products.
Quality concerns regarding items purchased.
Unwanted emails or notifications cluttering inbox.
Difficulty in navigating the website or app.
Frequent shipping delays leading to dissatisfaction.
Lack of customer service support when issues arise.
Change in personal circumstances making shopping inconvenient.
Feeling overwhelmed by too many promotional offers.
Better deals found elsewhere.
Subscription not used enough to justify the cost.
Cancellation process perceived as too difficult or time-consuming.
Misalignment with personal values or company ethics.
Unclear terms and conditions leading to confusion.
Technical issues preventing access to the site.
Secret Sales Refund Script
Script
Copy
Dear Secret Sales, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Secret Sales Refund Policy
Secret Sales allows members to cancel their subscription at any time through their account settings. Once canceled, members will not be charged for subsequent billing cycles, but access to benefits will continue until the end of the current billing period.
The Easiest Way to Get a Secret Sales Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Secret Sales—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when considering cancellation, as Secret Sales may have terms buried in their fine print, such as requiring a notice period or imposing cancellation fees. Additionally, they might use tactics like enticing discounts or limited-time offers to make you think twice before leaving. Always read the cancellation policy carefully to avoid unexpected charges or complications.
High costs that don't fit within budget.
Limited selection of desirable products.
Quality concerns regarding items purchased.
Unwanted emails or notifications cluttering inbox.
Difficulty in navigating the website or app.
Frequent shipping delays leading to dissatisfaction.
Lack of customer service support when issues arise.
Change in personal circumstances making shopping inconvenient.
Feeling overwhelmed by too many promotional offers.
Better deals found elsewhere.
Subscription not used enough to justify the cost.
Cancellation process perceived as too difficult or time-consuming.
Misalignment with personal values or company ethics.
Unclear terms and conditions leading to confusion.
Technical issues preventing access to the site.
Email address associated with the account
Password for account login
Order number for the subscription or membership
Billing information such as credit card details or payment method
Date of purchase for reference
Reason for cancellation (optional on some platforms)
Before cancelling your Secret Sales subscription, consider that you'll lose access to exclusive discounts and limited-time offers on high-end brands. Additionally, any rewards or accumulated points may expire, affecting potential savings on future purchases. Make sure to check if there are any pending orders or subscriptions linked to your account, as cancelling could disrupt them. Lastly, take note of any cancellation policies, as some memberships may have a notice period or fees associated with early termination.
Secret Sales allows members to cancel their subscription at any time through their account settings. Once canceled, members will not be charged for subsequent billing cycles, but access to benefits will continue until the end of the current billing period.
To cancel your subscription with Secret Sales, you will need to have your password. If you've forgotten it, you can easily reset your password using this link: [Reset Password](https://www.secretsales.com/reset-password). Once you've regained access, you can proceed with the cancellation process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Secret Sales subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Secret Sales account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Secret Sales online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Secret Sales Secretsales.com Secretsales SS - Secretsales Secretsales UK
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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Anonymous User
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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