Sideline is a service that gives you a second phone number for your personal or business needs, helping to keep your calls and texts organized. You can subscribe to use features like voicemail, call forwarding, and email notifications, making it super convenient for managing your communications. If you see a charge from Sideline, it’s likely for your monthly subscription that gives you all these handy features!
Canceling a subscription to Sideline involves navigating their website or app, which can be somewhat confusing for some users. However, the steps are relatively straightforward once located, making it manageable despite potential hurdles.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Sideline subscription.
How to Cancel Sideline: Step by Step
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find and select your Sideline subscription.
Tap on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
If you purchased through Apple (iTunes):
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find and tap on your Sideline subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through the Sideline website:
Go to sideline.com and log into your account.
Navigate to the Account Settings or Billing section.
Locate the Subscription tab.
Click on Manage Subscription.
Find the option to Cancel Subscription and click it.
Follow any prompts to confirm the cancellation.
How to Contact Sideline
If you need assistance, here's how you can get in touch with Sideline's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Sideline Refund
Call during off-peak hours to avoid long wait times and get a representative more likely to help you.
Be polite but firm in your request to cancel; a positive demeanor can often yield better results.
Use specific language like "I want to cancel my subscription" instead of vague phrases.
Ask for a confirmation email of your cancellation to ensure your request is documented.
Try multiple contact methods—email, live chat, and phone—if one doesn’t work.
Reference any promotional offers that may have persuaded you to join, making them feel responsible for your decision to leave.
Request to speak with a manager if the first representative can’t help; escalation can sometimes lead to better solutions.
Monitor your bank statements closely after cancellation to ensure no further charges occur.
Use social media if the cancellation process is difficult—public inquiries can sometimes prompt faster responses.
Be ready for potential offers to retain you; decide in advance if you are amenable to discounts or perks.
Why Do People Request Refunds from Sideline
Not using the service frequently enough to justify the cost.
High monthly fees compared to similar services.
Limited features that do not meet personal needs.
Technical issues with the app or service.
Preference for a different provider with better offerings.
Privacy concerns regarding personal information.
Customer service experiences that were not satisfactory.
Change in financial situation requiring budget cuts.
Incompatibility with current devices.
Desire to simplify finances by reducing subscriptions.
Sideline Refund Script
Script
Copy
Dear Sideline, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Sideline
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Sideline Refund Policy
Sideline allows users to cancel their membership or subscription at any time through the app or website. Once canceled, users will retain access to their subscription until the end of the current billing cycle, and no further charges will be applied.
Get help with your refund
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The Easiest Way to Get a Sideline Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Sideline—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious with canceling your Sideline subscription, as they may employ strategies that complicate the process, such as requiring you to navigate through multiple steps or providing limited visibility into cancellation options. Always check for any fine print regarding contracts or early cancellation fees, as these can catch you off guard. Make sure to review your billing cycle timelines, as attempting to cancel just before payment could result in being charged for the next billing period.
Not using the service frequently enough to justify the cost.
High monthly fees compared to similar services.
Limited features that do not meet personal needs.
Technical issues with the app or service.
Preference for a different provider with better offerings.
Privacy concerns regarding personal information.
Customer service experiences that were not satisfactory.
Change in financial situation requiring budget cuts.
Incompatibility with current devices.
Desire to simplify finances by reducing subscriptions.
Account email address
Password
Subscription type (e.g., Premium, Basic)
Account number
Confirmation number (if applicable)
Date of purchase
Method of payment (credit card, PayPal, etc.)
Contact information (phone number or address)
Reason for cancellation (optional)
Any promotional codes used
Before cancelling your Sideline subscription, be aware that you will lose access to premium features such as voicemail transcriptions, custom greetings, and additional phone numbers. Additionally, any credits or messages you have purchased may be forfeited upon cancellation. Consider whether you might want to reactivate your account in the future, as your current number could become unavailable. Finally, make sure to check if there are any outstanding bills or fees that need to be settled before proceeding with the cancellation.
Sideline allows users to cancel their membership or subscription at any time through the app or website. Once canceled, users will retain access to their subscription until the end of the current billing cycle, and no further charges will be applied.
Yes, you will need your password to cancel your Sideline subscription. If you can't remember your password, you can easily reset it by visiting the following link: [Reset Password](https://sideline.com/reset). Once you have access to your account, you'll be able to proceed with the cancellation process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Sideline subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Sideline account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Sideline online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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