Smart Pill ID is an app that helps you quickly identify pills using your phone's camera or by entering pill details like shape, color, and imprint. It uses AI technology to give you accurate medication information, drug interactions, and clinical data. The app offers subscription plans if you want access to premium features, costing around $4.99 weekly, $14.99 monthly, or $24.99 yearly. If you see a charge from them, it likely comes from one of these subscription services for the premium pill identification features or extra drug info.
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The cancellation process is straightforward with multiple easy options such as through the app store (iOS or Android), PayPal, email, or directly on the website. Each method involves simple steps that most users familiar with managing subscriptions can complete quickly.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Smart Pill ID - Identify Drugs subscription.
How to Cancel Smart Pill ID - Identify Drugs: Step by Step
If you purchased through the App Store:
- Open Settings and tap your Apple ID profile.
- Click Subscriptions and select Smart Pill Identifier.
- Click Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
- Launch the PlayStore app.
- Click the hamburger menu icon.
- Select Subscriptions > tap Smart Pill Identifier.
- Click Cancel Subscription.
If you purchased through PayPal:
- Sign in to your PayPal Account.
- Click Settings.
- Select Payments, then click Manage Automatic Payments.
- Under Automatic Payments, click Smart Pill Identifier or BuildLoop.
- Click Cancel.
If you purchased via Email:
- Open your email app.
- Provide the necessary account information and reason for cancellation.
- Send the email to the specified support email for cancellation.
If you purchased through the Smart Pill Identifier's Website:
- Visit the Smart Pill Identifier website and log in to your account.
- Go to your profile or account page.
- Click Billings or Subscriptions.
- Click Cancel to remove your subscription.
Tips & Tricks for Canceling Smart Pill ID - Identify Drugs
- Cancel immediately after subscribing: Users advise canceling right after the free trial starts to avoid accidental charges while still enjoying the trial period.
- Use the platform’s subscription management: For Smart Pill ID, if subscribed through Apple, cancel via Apple’s subscription settings rather than the app itself.
- Set calendar reminders: Mark the cancellation deadline to ensure you cancel before the trial ends and charges begin.
- Confirm cancellation status: Check that your cancellation is processed and that you receive a confirmation email or notice.
- Be persistent with customer support: If cancellation is difficult, escalate by repeatedly contacting support until the subscription is canceled.
- Check billing statements carefully: Monitor your bank or credit card statements post-cancellation to catch unauthorized charges early.
- Use precise language when contacting support: Clearly state that you want to cancel the subscription to avoid further charges immediately.
- Cancel through the original purchase platform: Sometimes cancellations made directly in the app don't process; cancel through Google Play Store or Apple App Store as applicable.
- Avoid waiting till last minute: Cancel a day or two before the trial ends to account for any processing delays.
Smart Pill ID - Identify Drugs Customer Service Info
If you need assistance, here's how you can get in touch with Smart Pill ID - Identify Drugs's support team.
Cancel Smart Pill ID - Identify Drugs Script
Script
Copy
Dear Smart Pill ID Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to personal reasons, I am unable to continue using the service at this time.
Please confirm the cancellation of my subscription and ensure that no further billing occurs. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Smart Pill ID - Identify Drugs offers weekly ($4.99), monthly ($14.99), and annual ($24.99) subscription plans through in-app purchases. However, there is no explicit information publicly available from buildloop.com regarding the membership subscription cancellation policy. Typically, such cancellations for in-app purchases are managed through the app store used for purchase, but no direct cancellation details were found on buildloop.com or related sources.
To cancel your subscription for Smart Pill ID - Identify Drugs, you generally need to do this through the subscription platform such as Apple App Store or Google Play Store, or through your BuildLoop account on their website. Canceling via these platforms usually requires you to log in. So yes, you would need your password to log in to your account to manage or cancel your subscription. If you forgot your password, you can reset it on BuildLoop's website typically through the login page, but there is no direct reset URL publicly available. You may need to contact their support for password reset assistance if you cannot find the reset option. Cancelling via email is also an option, but they would likely require account verification, which again implies needing account credentials or proof of ownership.
- Incorrect pill identification leading to mistrust in the app's accuracy.
- Unexpected charges after free trial, users report being charged despite canceling within the trial period.
- Lack of responsive customer service to assist with cancellations or refunds.
- Confusing cancellation process, making it difficult for users to cancel their subscription timely.
- High subscription cost perceived as not justified for the value provided.
- Trial period limitations causing dissatisfaction before committing to a paid plan.
- Technical issues with the app such as identification errors or app malfunctions.
Smart Pill ID subscription typically allows cancellation at any time through the platform where you subscribed, such as Apple or Google Play, with no explicit mention of lock-in contracts, early cancellation fees, or gimmicks. However, users should be aware that if they start a free trial and do not cancel before it ends, they will be automatically charged for the subscription (weekly, monthly, or annual). It's important to cancel the trial promptly if you do not want to be billed, as no refund or early cancellation fees are prominently disclosed.
Before cancelling your Smart Pill ID subscription, be aware that you will lose access to the app's key features such as quick pill identification using your camera or pictures, access to clinical data, and drug interaction discovery. The app is AI-powered to match pills by inscription, color, shape, and size, so cancellation means you won't be able to use these identification benefits. Also, manage your subscription cancellation through the respective app store (Apple or Google Play) to avoid future billing. It's important to note that cancellation will stop future payments but may not refund the current billing cycle.
- App store or platform account login details (Apple ID/Google Account/PayPal) to access subscriptions.
- Device with the app or web browser used for managing your subscription.
- Name of the subscription ("Smart Pill Identifier" or "Smart Pill ID - Identify Drugs").
- Access to the email address associated with your account (for website/email cancellation).
- Reason for cancellation if prompted (especially needed for email cancellation).
- Email to contact support (support@buildloop.com) for direct/cancellation requests.
- Ability to access your account on buildloop.com (in order to manage or cancel subscriptions directly from the website).
- Any legal reference (such as GDPR or CCPA, if invoking data deletion or rights by law, for email/contact cancellation).
- Receipt or transaction details (if platform asks for confirmation or if you can’t find your subscription under your main account).
We've actually written a step by step guide on how to get a refund from Smart Pill ID - Identify Drugs. Check it out!
The Easiest Way to Cancel Smart Pill ID - Identify Drugs
If you’re frustrated trying to cancel your subscription, membership, or bill from Smart Pill ID - Identify Drugs—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Smart Pill ID - Identify Drugs?
SMART PILL ID, SmartPillID, BuildLoop, BUILDLOOP.COM, Smart Pill ID Subscription
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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