FinQuery offers software that helps companies manage and keep track of their software subscriptions and related finances. Their services include tools for lease accounting, prepaid and accrual accounting, contract management, and handling special subscription-based IT arrangements. They create a central place to see all subscription details, like spending and usage, making it easier for companies to stay organized and compliant. So, if you see charges from FinQuery, it's likely for helping businesses handle their subscription bills and accounting smoothly.
Based on the lack of specific information about difficulties or obstacles in cancelling subscriptions on FinQuery's website and review sites, it suggests the process is relatively straightforward. Customer support contact details are easily accessible, indicating moderate ease of cancellation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Software Subscriptions subscription.
How to Cancel Software Subscriptions: Step by Step
If you purchased through the website:
Visit finquery.com
Log in to your account using your credentials.
Navigate to the Account Settings or Profile section.
Select Subscriptions or Memberships.
Find the subscription you want to cancel.
Select Cancel Subscription or Manage Subscription.
Follow any prompts to confirm the cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through a mobile app:
Open the app on your device.
Log in with your account credentials.
Go to Settings or Account.
Select Subscriptions.
Locate the subscription you wish to cancel.
Select Cancel Subscription.
Accept any prompts to confirm the cancellation.
Check your email for a cancellation confirmation.
How to Contact Software Subscriptions
If you need assistance, here's how you can get in touch with Software Subscriptions's support team.
Tips and Tricks for Getting a Software Subscriptions Refund
Start the cancellation process early: Begin immediately, especially for free trials, to avoid accidental charges.
Use clear and firm language: Repeat phrases like "no thanks, cancel the account" or "I just want to cancel" firmly and repeatedly.
Avoid giving reasons: Some users advise not sharing reasons to avoid retention attempts or delays.
Prepare for phone calls: Many companies require speaking to a representative; be ready for wait times and hold music.
Call during off-peak hours: Early mornings or right when the call center opens can reduce wait times.
Escalate if needed: If front-line reps are unhelpful, politely ask to speak with a supervisor or manager.
Freeze your payment method: Temporarily freeze or cancel your card to provoke an automatic cancellation email from the company.
Be persistent and patient: Expect long call durations and multiple confirmations; persistence often pays off.
Leverage timing: Cancel close to the renewal date but allow enough time for processing, often a few days to a week before renewal.
Use specific email subjects or notes: Some users found that emailing support with subjects like "Please cancel subscription" helps trigger cancellation quickly.
Why Do People Request Refunds from Software Subscriptions
Bad product-customer fit - product does not meet customer needs or was overpromised
Lack of perceived value - product/service does not meet evolving needs or customer expectations
Complicated checkout process - lengthy forms and transaction delays
Payment failures - expired cards, missed payments, lack of reminders
Inflexible subscription management - inability to pause, upgrade, or downgrade plans
Customer no longer needs the service - outgrown the product or only needed it temporarily
Economic pressures - reduced discretionary spending and price sensitivity
Switching to competitors - competitors offer better experience, pricing, or features
Lack of product updates and innovation - product does not evolve with customer needs
Software Subscriptions Refund Script
Script
Copy
Dear Software Subscriptions, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Software Subscriptions Refund Policy
Software Subscriptions (finquery.com) generally treat subscription fees as prepaid assets that are amortized over the service usage period. While specific cancellation policies are not explicitly detailed, the presence of prepaid amounts suggests that financial obligations exist prior to receiving services, implying that cancellations may not reverse prepaid fees. For exact cancellation terms, it would be best to review the specific subscription agreement or contact the service provider directly.
The Easiest Way to Get a Software Subscriptions Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Software Subscriptions—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
If you subscribe to Software Subscriptions via finquery.com, be aware that your subscription typically auto-renews annually unless you give a non-renewal notice between 15 and 120 days before the term ends. Cancellation isn't immediate on a whim; you cannot cancel anytime—there's a required notice period, and early termination might only be allowed for breach or legal conflicts. Also, prepaid fees are only refunded prorated upon such termination, and your data might be permanently lost after 90 days post-termination.
Bad product-customer fit - product does not meet customer needs or was overpromised
Lack of perceived value - product/service does not meet evolving needs or customer expectations
Complicated checkout process - lengthy forms and transaction delays
Payment failures - expired cards, missed payments, lack of reminders
Inflexible subscription management - inability to pause, upgrade, or downgrade plans
Customer no longer needs the service - outgrown the product or only needed it temporarily
Economic pressures - reduced discretionary spending and price sensitivity
Switching to competitors - competitors offer better experience, pricing, or features
Lack of product updates and innovation - product does not evolve with customer needs
Account holder's full name
Email address associated with the account
Company or organization name (if applicable)
Subscription, membership, or bill reference number
Reason for cancellation (if requested by support)
Preferred cancellation date (if you want cancellation at a later date)
Confirmation of account ownership (could require additional verification)
Contact method for confirmation (email or phone)
Before cancelling a software subscription, keep in mind that subscription fees grant you access to software features, support, and updates, which you will lose upon cancellation. Subscriptions are recurring payments, so cancellation stops these recurring charges but also means losing access to any ongoing support and future updates. It's important to consider how cancelling might impact your compliance requirements, security features, and the overall needs of your organization or usage. Additionally, subscription agreements often have specific cancellation terms, so reviewing those details beforehand is crucial to avoid unexpected consequences.
Software Subscriptions (finquery.com) generally treat subscription fees as prepaid assets that are amortized over the service usage period. While specific cancellation policies are not explicitly detailed, the presence of prepaid amounts suggests that financial obligations exist prior to receiving services, implying that cancellations may not reverse prepaid fees. For exact cancellation terms, it would be best to review the specific subscription agreement or contact the service provider directly.
To cancel your subscription with FinQuery (finquery.com), you generally need to be logged into your account, which means you will need your password. There does not appear to be phone support or chat support options that allow cancellation without authentication. If you have forgotten your password, you can reset it by going to https://finquery.com/login/ and following the 'forgot password' instructions there. This way, you can regain access and manage your subscription cancellation directly through your account.
We've actually written a step by step guide on how to get a refund from Software Subscriptions. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Software Subscriptions subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Software Subscriptions account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Software Subscriptions online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
